What do you like best?
What I liked best about this product is how easy it becomes to find references, search online databases and publish them, all in one program. Makes it a lot easier to do it all in one, additionally saving me time and making it a lot more convenient to do research!
What do you dislike?
I do dislike using this for collaborative projects. I feel as though it becomes hard to create bibliographies when you're working with several different people, all with different perspectives on the topic. It's tough to use this in group work.
Recommendations to others considering the product
I think making this more accessible for people to use all at once, working collaboratively would be the next step. This program is great, but it's also not advertised to the right market. Yeah, companies do use this, but college students would benefit greatly.
What business problems are you solving with the product? What benefits have you realized?
The business problems include it not being fit for group work. I do benefit from the spell check, identification of duplicates and organizing references without me wanting to pull my hair out! I do think this would be a good product to market to a younger audience who is doing research.