Notifi is field service management software with an AI operator built into it, made for residential home service companies in HVAC, plumbing, electrical, roofing, garage door, restoration and the trades around them.
Most software waits for your team to type. Notifi starts working before anyone picks up. Iris, the AI operator inside Notifi, answers every call, text and web enquiry 24 hours a day, asks the questions a good CSR would ask, and books the job into capacity that actually exists. The calls that used to go to voicemail at 9pm become jobs on tomorrow's board.
What Iris books, the platform runs.
Sales CRM. Missed calls and unsold estimates become leads on their own, graded by AI on what the customer actually said, so your team works the ones worth working instead of guessing.
Scheduling and recurring jobs. Maintenance plans and repeat visits generate and place themselves against real capacity, not a wish list.
Iris Dispatch. The engine reads the whole board, weighs skills, location and remaining capacity, picks the technician who fits, and re-solves the day when a job runs long.
Route optimization. Days built on geography instead of call order, so margin stops leaking into the windshield.
Estimates and memberships. Good, better and best proposals with financing, built on your own price book, and membership plans that get renewed before they lapse.
Invoicing and payments. The invoice builds itself from the work that was done, and the card is taken at the door.
Equipment and job history. Every unit on the property, every visit and every declined quote, held where the next technician will actually find it.
Reporting. Technicians ranked on rate rather than raw revenue, with Iris measured on the same columns as the office team.
All of it sits on a single customer record, which is why the CRM knows what Iris heard and dispatch knows what the schedule promised. There are no add-on modules to buy, and most teams are fully live in about four weeks.
Notifi connects to Stripe, QuickBooks, Wisetack, Facebook Ads, Thumbtack, Angi, Google Reviews, Facebook Reviews, CompanyCam, Gmail, Outlook and several thousand more tools through Zapier.
Companies evaluating Notifi are typically comparing it with ServiceTitan, Housecall Pro, Jobber, FieldEdge and Service Fusion.
Average Rating: 5.0/5.0
Total Reviews: 5
How Do G2 Users Rate Notifi?
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Customer Feedback: 10.0/10 (Category avg: 8.8/10)
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Digital Media Monitoring: 5.0/10 (Category avg: 8.0/10)
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Competitive Intelligence: 5.0/10 (Category avg: 8.3/10)
Who Is the Company Behind Notifi?
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Seller: Notifi
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Year Founded: 2024
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HQ Location: New York, US
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LinkedIn® Page: www.linkedin.com
5 employees on LinkedIn®
What Do G2 Reviewers Say About Notifi?
AI-generated summary from verified user reviews
Pros
- Users praise Notifi for its excellent customer support, particularly highlighting help with implementation and user education.
- Users value the ease of operation of Notifi, praising its excellent customer service and transformative impact on business processes.
- Users praise Notifi for its ease of implementation, with supportive customer service facilitating a smooth transition to a better system.
- Users value the ease of use of Notifi, appreciating the smooth transition and excellent customer support during implementation.
- Users praise Notifi for its easy implementation, with excellent customer support enhancing the transition experience.
Cons
- Users warned about delays with Notifi, expressing frustration over unfulfilled promises and untrustworthy service delivery.
- Users express dissatisfaction with expensive costs and unmet service expectations, leading to frustration and distrust.
- Users report serious payment issues with Notifi, facing delays and unmet service promises, leading to distrust.
- Users express frustration over poor customer support, citing unfulfilled promises and delayed service delivery from Notifi.
- Users report significant processing delays, leading to unmet expectations and frustration with Notifi's service delivery.
