# Best Nonprofit CRM Software - Page 7

## How Many Nonprofit CRM Software Products Does G2 Track?

**Total Products under this Category:** 152

### Category Stats (Jul 2026)

- **Average Rating:** 4.14/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** DonorSnap (+2.2%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Nonprofit CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,900+ Authentic Reviews
- 152+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Nonprofit CRM Software
 ![G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/nonprofit-crm/grids.png?focus%5B%5D=97514&focus%5B%5D=144315&focus%5B%5D=14487&focus%5B%5D=56227&focus%5B%5D=4432&focus%5B%5D=4435&focus%5B%5D=51407&focus%5B%5D=9907)

Highlighted products: Givebutter, Zeffy, Bloomerang CRM, Donorbox, Blackbaud Raiser's Edge NXT, Neon CRM, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), and Daxko Operations.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=donorbox&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=neon-one-llc-neon-crm&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=daxko-operations)

**Sponsored**

### iDonate

iDonate simplifies the complexities of digital fundraising so Nonprofits can raise more support and do more good! We do this in 3 simple ways: 1. Simply Connect with Donors: Deploy digital giving experiences across all donor touch-points with our all-in-one-place comprehensive suite of giving tools to increase donor reach and conversion. - Embedded Giving Experience - Donation Landing Pages - Peer-to-Peer - Events - Text-to-Give - Non-Cash Payments 2. Simply Manage & Adapt: Your back-end systems are unique. You need a simple, adaptable, open, and extensible platform that easily integrates & configures to meet your needs & personalized asks. - Unified Dashboards/ Reporting - Adaptable APIs & Webhooks - Native Top CRM Integrations - Chapters and Parent/ Child - Software Development Kit (SDK) - Data Intelligence Signals 3. Simply Grow Your Impact: Finally, you can easily implement advanced fundraising strategies proven to increase donor acquisition, retention, recurring gifts, and more with only a few simple clicks. - A/B Testing & Optimization - Smart Recurring Gifts - Contextual Giving - "Always On" Fundraising - Automated Playbook - Marketing Intelligence (UTM) iDonate provides powerful tools to help nonprofits of any size take control of the giving experience. Customizable, embedded giving forms, personalized peer-to-peer fundraising pages, quick and easy text-to-give tools, and easy to create event pages within the iDonate platform provide the flexibility and control nonprofits need to create meaningful experiences for donors that improve conversion rates, keep donors on the nonprofit’s website, and help raise more funds. Plus, iDonate’s full-service integrated processing network, iDonate Pay, handles all modern payment methods and allows nonprofits to track giving from gift to settlement in a simple, centralized, and most importantly, secure way.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bchosen_at%5D=2026-07-29T16%3A45%3A02Z&secure%5Bdisplayable_resource_id%5D=483&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=398&secure%5Bplacement_resource_ids%5D%5B%5D=483&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=88356&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm%3Fpage%3D7&secure%5Btoken%5D=34c875de09e650a87802570d727cb4bfd5dc00f7063b95d7194181093ae0a875&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04qwz7J0&secure%5Burl_type%5D=custom_url)

### [Member365](https://www.g2.com/products/member365/reviews)

Member365 provides every tool you need to run your membership-based organization in one place. -Manage your members, email campaigns, and events from a single dashboard. -Track member behavior across engagement channels, extracting deep insight into member needs with the click of a button. -Automate routine administration tasks so you can focus less of your time on management, and more on members. The product of 20+ years of experience working with member-based organizations, Member365 has is enjoyed by hundreds of Associations, Downtowns, Government institutions, and more.

**Average Rating:** 3.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Member365?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Member365?

- **Seller:** [Member365](https://www.g2.com/sellers/member365)
- **Year Founded:** 1997
- **HQ Location:** Ottawa, CA
- **Twitter:** @member365  
252 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e21fb785db38ebc7635a704758f1547842ee78d2937376b93832dba52b3b89d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmember365%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About Member365?

- [What is Member365 used for?](https://www.g2.com/discussions/what-is-member365-used-for)

### [memberplanet](https://www.g2.com/products/memberplanet/reviews)

memberplanet's full suite of membership management tools simplifies membership and day-to-day operations to keep your organization running smoothly. memberplanet's membership features empower you to drive engagement, making it simple to nurture and grow your member, donor, and volunteer base. Collect dues, automate membership renewals, manage events, provide a seamless experience with API integrations, and send instant communication via text and email.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind memberplanet?

- **Seller:** [memberplanet](https://www.g2.com/sellers/memberplanet)
- **Year Founded:** 2011
- **HQ Location:** Torrance, US
- **Twitter:** @memberplanet  
1,203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4dc6f33498843c836939a13fee4e1acadcd1bf8d8b050cbbdee13de60f8d0e51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2499080&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are G2 Users Discussing About memberplanet?

- [What is memberplanet used for?](https://www.g2.com/discussions/what-is-memberplanet-used-for)

### [MindaClient](https://www.g2.com/products/mindaclient/reviews)

MindaClient is a client and case management platform built to support not-for-profit organizations, scholarship and grant programs, counselling services, and general CRM needs. Designed with flexibility and ease of use in mind, it helps mission-driven teams streamline operations, manage relationships, and deliver impact with greater efficiency. What MindaClient Does Not-for-Profit Management: Track donors, volunteers, and beneficiaries with tools designed for transparency and accountability. Scholarship & Grant Management: Simplify applications, reviews, awards, and reporting with end-to-end workflows. Counselling & Case Management: Securely manage client records, sessions, and progress notes while maintaining compliance. General CRM: Centralize contacts, communications, and tasks to strengthen engagement and improve productivity. Analytics & Reporting: Generate real-time insights into programs, outcomes, and engagement. Who Uses MindaClient MindaClient is trusted by not-for-profits, educational institutions, counselling services, and organizations seeking a straightforward CRM solution. It empowers teams to focus on impact, while providing the structure and tools needed to manage complex relationships and processes effectively.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate MindaClient?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind MindaClient?

- **Seller:** [MindaClient](https://www.g2.com/sellers/mindaclient)
- **Year Founded:** 2002
- **HQ Location:** Kilkenny, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ba27eec3786b382cac63d09a3462c24c5f850b5da9df535093473acd8d2380b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindaclient-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of MindaClient?

**["Easy to Use, Responsive Support, and Effortless Reporting"](https://www.g2.com/survey_responses/mindaclient-review-13117491)**

**Rating:** 5.0/5.0 stars

_— Ciara A._

[Read full review](https://www.g2.com/survey_responses/mindaclient-review-13117491)

**["Excellent product and service—MindaClient seamlessly manages our scholarship programs end to end"](https://www.g2.com/survey_responses/mindaclient-review-13148890)**

**Rating:** 5.0/5.0 stars

_— Fulbright A._

[Read full review](https://www.g2.com/survey_responses/mindaclient-review-13148890)

### [Procurios CRM](https://www.g2.com/products/procurios-crm/reviews)

With our Procurios all-in-one CRM system, we help you connect to your target very easily. Managing donors can be a huge task. The lack of a strong backbone is a clear and recurring issue for many organisations. Not only can the administration take up a serious amount of time, but also gift processing, digital (personalised) mailings and other important actions requires close attention. Let alone organising an event where you have to send out invitations, register visitors, … That’s where we step in! The all-in-one-Procurios platform offers you a solution to all of these problems. If inefficiency is a disease,... meet the cure! Procurios /Fundraising gives a 360-degrees overview. All modules are linked to each other, with the CRM working as the very hearth of the platform; # Have a clear overview of your campaigns # Create certificates in just one click # Automatisation of your gift administration # Communicate easily with digital mailings # Get more out of your (attractive) website # Organise events quick and easy and follow up on visitors # Easily create subscriptions with automatic invoicing!

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Procurios CRM?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Procurios CRM?

- **Seller:** [Procurios](https://www.g2.com/sellers/procurios)
- **Year Founded:** 2001
- **HQ Location:** Houten, NL
- **Twitter:** @Procurios  
382 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1775e2eddb4f48a3449b8dfab2383292f3ce708114fd17a207f1ed68e64d058&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprocurios%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Procurios CRM?

**["Complete CRM system"](https://www.g2.com/survey_responses/procurios-crm-review-1576995)**

**Rating:** 4.5/5.0 stars

_— Tasia P._

[Read full review](https://www.g2.com/survey_responses/procurios-crm-review-1576995)

#### What Are G2 Users Discussing About Procurios CRM?

- [What is Procurios /Fundraising used for?](https://www.g2.com/discussions/what-is-procurios-fundraising-used-for)

### [Raise](https://www.g2.com/products/gravyty-raise/reviews)

Raise is an AI-powered fundraising and donor engagement platform from Gravyty that helps educational institutions and nonprofit organizations identify, engage, and retain more donors at scale. It combines artificial intelligence, automation, and analytics to help advancement teams discover new prospects, prioritize outreach, and deliver personalized communications that strengthen donor relationships. Headquartered in the United States, Gravyty is a leader in AI-driven fundraising and engagement software. Raise empowers institutions to connect, engage, and inspire their communities across the full donor lifecycle. Raise serves higher education, K-12, and nonprofit advancement teams that need to grow participation and revenue without expanding staff resources. Key Features: - AI-Powered Donor Discovery: Automatically surface new prospects and prioritize portfolios with predictive analytics and machine learning. - Personalized Outreach Prompts: Receive daily recommendations on who to contact, why, and how—based on giving likelihood and recent engagement. - Smart Communication Tools: Generate ready-to-send, on-brand outreach emails that save time while maintaining authenticity and personalization. - Integrated Data & CRM Sync: Combine digital giving data and CRM insights to create a unified view of donors and streamline portfolio management. - Performance Insights: Access dashboards and activity tracking to monitor progress, measure outreach success, and inform strategy. Use Cases: Raise is used by advancement offices, major gift officers, and annual giving teams to build efficient, data-driven fundraising operations. Organizations deploy Raise to uncover qualified donors faster, expand portfolio coverage, and ensure more consistent and meaningful outreach across every stage of the donor journey. Benefits: - Expand donor reach and portfolio coverage with AI-driven automation that identifies and prioritizes high-potential prospects. - Empower fundraisers with AI-driven insights and suggested next actions. - Reduce manual administrative work to focus on building authentic donor relationships. - Unify fundraising data and communications for better tracking and collaboration. - Strengthen engagement strategies with real-time analytics and portfolio optimization. Raise helps fundraising teams move from reactive to proactive donor engagement. By combining AI-driven intelligence with practical outreach tools, it enables institutions to reach more donors, personalize every interaction, and achieve sustainable growth in philanthropic outcomes—without increasing operational complexity.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Raise?

- **Donor Communications:** 10.0/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Raise?

- **Seller:** [Gravyty](https://www.g2.com/sellers/gravyty)
- **Company Website:** www.gravyty.com
- **HQ Location:** London, England
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c32b73b35e6223779c8e1cc0f000a2927f41c08bbff15c8b7e437374de1d9a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgravytyco%2F&secure%5Burl_type%5D=linkedin_company_website)  
243 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Raise?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Raise's **ease of use** enhances donor communication, making outreach and management more efficient.
- Users enjoy the **automation** capabilities of Raise, simplifying integration with existing systems effortlessly.
- Users find **campaign management effortless** with Raise, enabling easy communication with donors and enhancing engagement.
- Users appreciate the **easy communication** with donors, facilitating outreach and engagement after donations and renewals.
- Users find the **donations management** feature invaluable for effective communication with recent and renewing donors.

##### Cons

- Users find the **complexity** of manually overwriting prompts to surface specific prospects cumbersome and time-consuming.
- Users face **complexity in manual prompt management** , leading to challenges in uncovering desired prospects efficiently.

#### What Are Recent G2 Reviews of Raise?

**["Email-Integrated Donor Outreach Made Easy with Raise/Gravyty"](https://www.g2.com/survey_responses/raise-review-12214738)**

**Rating:** 4.5/5.0 stars

_— Verified User in Broadcast Media_

[Read full review](https://www.g2.com/survey_responses/raise-review-12214738)

**["Effortless Automation and Easy Implementation"](https://www.g2.com/survey_responses/raise-review-12041685)**

**Rating:** 4.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/raise-review-12041685)

### [SideKick Solutions](https://www.g2.com/products/sidekick-solutions/reviews)

EZ Inspections is a software consulting firm, specializing in Social Solutions Apricot software (case management software) and Blackbaud eTapestry (donor database software).

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind SideKick Solutions?

- **Seller:** [Sidekick Solutions](https://www.g2.com/sellers/sidekick-solutions)
- **Year Founded:** 2013
- **HQ Location:** United States
- **Twitter:** @SidekickSolutns  
110 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b9e70680c6a6c384fc93233471a8c927febacd9be4c93668d6c11036dbb01413&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsidekick-solutions-llc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of SideKick Solutions?

**["Great Solutions"](https://www.g2.com/survey_responses/sidekick-solutions-review-3333811)**

**Rating:** 4.0/5.0 stars

_— Verified User in Civic & Social Organization_

[Read full review](https://www.g2.com/survey_responses/sidekick-solutions-review-3333811)

#### What Are G2 Users Discussing About SideKick Solutions?

- [What is SideKick Solutions used for?](https://www.g2.com/discussions/what-is-sidekick-solutions-used-for)

### [SylogistMission CRM](https://www.g2.com/products/sylogistmission-crm/reviews)

SylogistMission CRM is a powerful donor management and fundraising solution built on Microsoft Dynamics 365, designed to unify and elevate your nonprofit's operations. Sylogist, a leading provider of ERP and CRM solutions, has over 30 years of experience serving nonprofits and public sector organizations, helping them achieve their missions with cutting-edge technology. With SylogistMission CRM, nonprofits can consolidate all donor engagement and fundraising efforts into a single, integrated system, eliminating data silos and streamlining operations. Our platform provides a 360° view of donors, real-time insights, and automation of critical tasks, enabling you to focus on your mission and make data-driven decisions. Seamlessly integrated with Microsoft 365, Teams, Outlook, and the Microsoft Cloud for Nonprofit, SylogistMission CRM offers unparalleled interoperability and flexibility. SylogistMission CRM empowers nonprofits to track every dollar raised and delivered, measure impact, and scale operations with confidence. Whether you're transitioning from legacy systems or looking to optimize your current processes, SylogistMission CRM provides the tools you need to enhance donor engagement and drive your mission forward.

**Average Rating:** 1.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind SylogistMission CRM?

- **Seller:** [Sylogist](https://www.g2.com/sellers/sylogist)
- **Year Founded:** 1993
- **HQ Location:** Calgary, Alberta
- **Twitter:** @SylogistLtd  
134 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe8420818dbcc79c6ac448c4279eb559850f739d85e6f57d574afd2b288e369c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsylogist-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
176 employees on LinkedIn®
- **Ownership:** TSXV: SYZ

#### Who Uses This Product?

- **Company Size:** 100% Small

### [thankQ](https://www.g2.com/products/thankq/reviews)

Fundraising Software and Membership Software for Charities and NFPs

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate thankQ?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind thankQ?

- **Seller:** [thankQ Solutions Pty](https://www.g2.com/sellers/thankq-solutions-pty)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Are Recent G2 Reviews of thankQ?

**["ThankQ helps non-for profit businesses."](https://www.g2.com/survey_responses/thankq-review-7631854)**

**Rating:** 4.5/5.0 stars

_— Kathleen T._

[Read full review](https://www.g2.com/survey_responses/thankq-review-7631854)

### [Total Info](https://www.g2.com/products/total-info/reviews)

Total Info is a integrated CRM database system for non-profit organizations. Includes education management suite, fundraising and ticketing capabilities.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Total Info?

- **Seller:** [Easy-Ware](https://www.g2.com/sellers/easy-ware-e77d0323-fbf4-4c75-bf1e-a93baef8d3a6)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b91482c4125b3071a774eaa5458a98c86f8128cd930439366441a1cb58d0697&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feasyware&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About Total Info?

- [What is Total Info used for?](https://www.g2.com/discussions/what-is-total-info-used-for)

### [AdvancementRM](https://www.g2.com/products/advancementrm/reviews)

AdvancementRM is a purpose-built CRM for advancement, offering tools for alumni engagement, stewardship, and gift management. Powered by Salesforce and trusted by 80+ fundraising teams, it features SmartBatch efficiency, 275+ reports, and the Connect constituent portal, for online giving, alumni engagement, membership management, events, and more. With tailored analytics and a community of higher-ed experts, AdvancementRM turns donor data into actionable insights, helping teams drive campaigns, plan strategies, and equip leadership with the intelligence to scale and succeed. With Kindsight Intelligence (KI), AdvancementRM brings purpose-built AI directly into your advancement workflows. KI for AdvancementRM bundles three AI tools—KI Briefings, KI Advanced Activity Reports, and KI Personalized Donor Outreach—to help fundraisers prep for meetings faster, write cleaner activity reports, and deliver personalized donor communications at scale.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate AdvancementRM?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind AdvancementRM?

- **Seller:** [Kindsight](https://www.g2.com/sellers/kindsight)
- **Year Founded:** 1991
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e4bf7518455959d9c3c38f4e9ee68c3d00cdc5ea861e6eb21088423baa2b11b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkindsightio%2F&secure%5Burl_type%5D=linkedin_company_website)  
335 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of AdvancementRM?

**["Affinaquest Review by a Training Manager"](https://www.g2.com/survey_responses/advancementrm-review-11207769)**

**Rating:** 4.0/5.0 stars

_— Megan A._

[Read full review](https://www.g2.com/survey_responses/advancementrm-review-11207769)

### [Advantage Fundraiser](https://www.g2.com/products/advantage-fundraiser/reviews)

AdvantageNFP Fundraiser is a nonprofit CRM fundraising tool

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Advantage Fundraiser?

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Advantage Fundraiser?

- **Seller:** [Rebourn Business Systems](https://www.g2.com/sellers/rebourn-business-systems)
- **Year Founded:** 1994
- **HQ Location:** Redbourn, St. Albans, GB
- **Twitter:** @AdvantageFO  
3,177 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae4443bce50f827416db923d5bd6badfad7395c875da61a7e2c7ec7641f5bdbe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fredbourn-business-systems-ltd&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Advantage Fundraiser?

**["Advantage is a way forward "](https://www.g2.com/survey_responses/advantage-fundraiser-review-75701)**

**Rating:** 4.5/5.0 stars

_— Anam A._

[Read full review](https://www.g2.com/survey_responses/advantage-fundraiser-review-75701)

#### What Are G2 Users Discussing About Advantage Fundraiser?

- [What is Advantage Fundraiser used for?](https://www.g2.com/discussions/advantage-fundraiser-what-is-advantage-fundraiser-used-for)
- [What is Advantage Fundraiser used for?](https://www.g2.com/discussions/what-is-advantage-fundraiser-used-for)

### [Agilon One](https://www.g2.com/products/agilon-one/reviews)

Agilon's One is a sophisticated, future-ready, Donor Management and CRM solution to help non-profit organizations manage relationships and interactions with their donors, alumni, board members and corporate partners. Our system is configurable to meet your organization's needs with modules for Relationship Management, Contributions Processing, Planned Giving, Donor & Alumni Outreach, Analytics & Modeling, Capital Campaigns, Crowdfunding, Marketing Communications, Events Management, Memberships, Scholarships, and Stewardship.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Agilon One?

- **Seller:** [AgilOn](https://www.g2.com/sellers/agilon)
- **HQ Location:** Sweden
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d0d2db97dd7d8a54486b0b0b93def2823f58643461be71764a17b6dbe94eda3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fagilon&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Agilon One?

**["Agilon User (fundraising professional)"](https://www.g2.com/survey_responses/agilon-one-review-476051)**

**Rating:** 4.0/5.0 stars

_— Verified User in Fund-Raising_

[Read full review](https://www.g2.com/survey_responses/agilon-one-review-476051)

**["User Review of Agilon One"](https://www.g2.com/survey_responses/agilon-one-review-8224035)**

**Rating:** 5.0/5.0 stars

_— Bhavy B._

[Read full review](https://www.g2.com/survey_responses/agilon-one-review-8224035)

#### What Are G2 Users Discussing About Agilon One?

- [What is Agilon One used for?](https://www.g2.com/discussions/what-is-agilon-one-used-for)

### [Alleviate](https://www.g2.com/products/alleviate/reviews)

Alleviate is a SaaS platform designed to help nonprofits manage everything— programs, donors, volunteers, and fundraising—all in one place. Our Mission: Powering Purpose, Amplifying Impact We're transforming how social impact is delivered. Alleviate is a comprehensive operational platform that brings enterprise-grade technology to mission-driven organizations of all types. By intelligently managing programs, beneficiaries, and financial flows, we help organizations spend less time on administration and more time creating positive change. Whether you're running educational initiatives, managing humanitarian aid, coordinating environmental programs, or overseeing charitable funds, our platform adapts to your unique needs while maintaining the highest standards of security and efficiency. Built on Global Expertise We believe in the power of changemakers to create positive change in the world. We are committed to supporting changemakers in their efforts to make a difference. Developed by Bewsys Inc, a leading digital transformation company, Alleviate builds on over a decade of experience implementing innovative solutions for global development organizations. Our work spans across 60 countries, serving high-impact clients including UNDP, UNICEF, World Bank, IOM, USAID, and UNOPS and local partners worldwide. Your Complete Impact Engine Alleviate is an intelligent operational hub that powers impact-driven organizations across sectors—from healthcare and education to trust funds and corporate social responsibility programs. Our integrated platform brings together everything you need to manage complex social initiatives: Program Management: Transform how you design and deliver programs with smart workflows, resource optimization, and real-time tracking. Our platform adapts to your unique processes while maintaining efficiency at any scale. Beneficiary Management: Securely manage participant journeys across all your programs with advanced verification, automated eligibility screening, and seamless service delivery tracking. Ensure compliance while creating personalized experiences. Financial Operations: Handle complex financial flows with confidence. From grant disbursements and donor management to payment processing and expense tracking, our platform ensures transparent and efficient financial operations. Impact Measurement: Turn data into insights with intelligent analytics and customizable reporting. Track outcomes, demonstrate impact, and optimize program effectiveness with real-time visibility across all operations. Stakeholder Engagement: Connect all stakeholders in your impact ecosystem. Coordinate volunteers, engage donors, manage field teams, and maintain strong relationships with beneficiaries through integrated communication tools. CRM Intelligence Built for Non-Profits Unlike traditional CRM software adapted for nonprofits as an afterthought, Alleviate is purpose-built from the ground up for mission-driven organizations: Beneficiary-Centric: Advanced verification and tracking across all programs. Secure Transactions: Seamless payment processing and financial management. Intelligent Features: Smart automation and insights that adapt to your needs. No Hidden Costs: Predictable pricing that grows with your scale. Mission-Focused: Tools and workflows designed for nonprofit success. Scale Your Impact at Any Size From small local charities to large international nonprofits and NGOs, from corporate giving programs to family foundations, we support organizations of all sizes: Small & Growing Nonprofits Your passion for change shouldn't be limited by resources. Our platform provides everything you need to operate like a larger organization, with AI assistance helping you punch above your weight in areas from grant writing to program management. Mid-Size Organizations As your programs expand, so do your operational needs. Our platform grows with you, offering advanced reporting, customizable workflows, and comprehensive stakeholder management tools to help you scale efficiently and increase your impact. Large Institutions Complex operations require sophisticated solutions. We deliver enterprise-grade features, advanced analytics, and custom reporting capabilities while maintaining the user-friendly experience that sets us apart from traditional nonprofit software.

#### Who Is the Company Behind Alleviate?

- **Seller:** [Bewsys](https://www.g2.com/sellers/bewsys)
- **Year Founded:** 2010
- **HQ Location:** Washington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8c8950c84523f6b174735751828799c87a98b822991858cb3d6c62216dc2f53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbewsys&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

### [Approved Horizon](https://www.g2.com/products/approved-horizon/reviews)

Approved Horizon is an online assocation management, donor CRM, and fundraising solution for professional assocations and nonprofits.

#### Who Is the Company Behind Approved Horizon?

- **Seller:** [Approved Horizon](https://www.g2.com/sellers/approved-horizon)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [BetterWorld](https://www.g2.com/products/betterworld-betterworld/reviews)

BetterWorld is a modern fundraising platform designed to help nonprofits, schools, and businesses make a bigger impact. Our mission is simple: make it easier for you to raise more funds and keep more of what you raise. Trusted by over 100,000 organizations, BetterWorld provides tools that simplify fundraising, enhance campaign success, and accommodate any budget—starting at free. Campaigns can be set up in less than five minutes, allowing users to focus on raising funds instead of managing logistics. With smart automation and a user-friendly design, BetterWorld helps nonprofits save 30–40 hours per campaign while increasing donations by over 30%. Offering the lowest processing fees in the industry, the platform ensures organizations maximize every dollar raised. By creating a seamless and hassle-free experience for donors, BetterWorld empowers organizations to run more effective campaigns and achieve their fundraising goals. The award winning fundraising software offers features such as online auctions, silent auctions, A-thons, impact giving, donations, crowdfunding, sweepstakes, p2p fundraising, ticketing and event management. Organizations are provided with a modern, user-friendly and intuitive platform that requires no training. Fast and friendly live support is provided for all organizations.

**Average Rating:** 4.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate BetterWorld?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind BetterWorld?

- **Seller:** [BetterWorld](https://www.g2.com/sellers/betterworld)
- **Year Founded:** 2013
- **HQ Location:** Charlottesville, VA
- **Twitter:** @BetterWorldHQ  
242 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21f7f4ca41f79a4075e311d55d14b99e7424e1c2a5113208c667db1606bfa2a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbetterworldhq%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About BetterWorld?

_AI-generated summary from verified user reviews_

##### Pros

- Users find it **very easy to set up auctions and manage registrations** for events using BetterWorld, enhancing fundraising efforts.
- Users find the **easy setup** of BetterWorld helpful for managing auctions and registrations effortlessly.
- Users commend BetterWorld for its **affordable fundraising solutions** , enabling effortless account creation and successful fundraising campaigns.
- Users praise the **easy setup for auctions and events** , making registration and item management seamless.
- Users find BetterWorld's **automation features** extremely helpful for efficiently managing virtual events like auctions and tournaments.

##### Cons

- Users face a **disastrous auction functionality** as attendees struggle with bid placement due to unresponsive terms and conditions pop-ups.
- Users report significant **auction issues** hindering bidding, impacting fundraising efforts despite positive overall experience and support.
- Users experience **confusion with the auction feature** , causing difficulties in placing bids during fundraising events.
- Users report **poor customer support** , especially during critical fundraising events, leading to frustrating auction experiences.

#### What Are Recent G2 Reviews of BetterWorld?

**["Seamless Event Management for Fundraising Galas"](https://www.g2.com/survey_responses/betterworld-review-12434060)**

**Rating:** 5.0/5.0 stars

_— Allie S._

[Read full review](https://www.g2.com/survey_responses/betterworld-review-12434060)

**["BetterWorld does it all!"](https://www.g2.com/survey_responses/betterworld-review-11322715)**

**Rating:** 5.0/5.0 stars

_— Doug K._

[Read full review](https://www.g2.com/survey_responses/betterworld-review-11322715)

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- [Admission-Based Nonprofit](/categories/admission-based-nonprofit)
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[Browse Nonprofit CRM Themes](/categories/nonprofit-crm/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.).

This type of software integrates with [accounting](https://www.g2.com/categories/accounting) or payment solutions to track donations. Integration with other software solutions for nonprofit companies like [grant management](https://www.g2.com/categories/grant-management) or [fundraising](https://www.g2.com/categories/fundraising) is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution.

To qualify for inclusion in the Nonprofit CRM category, a product must:

- Provide features to create, manage and track marketing campaigns
- Include lead management functionality to prioritize marketing activities
- Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events
- Facilitate communication with constituents using their preferred channels (email, phone, social media)
- Manage constituents profile information as well as their contributions to activities or fundraising

Show More

* * *

## How Do You Choose the Right Nonprofit CRM Software?

### What You Should Know About Nonprofit CRM Software

### What is Nonprofit CRM Software?

Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals.

For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments.

Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers.

Key Benefits of Nonprofit CRM Software

- Strengthen donor cultivation by collecting deeper biographical insights
- Track and manage a diverse base of constituents
- Improve marketing outreach to targeted supporter groups
- Integrate multiple data points into one centralized constituent profile
- Reduce administrative burden by automating stewardship and data reporting processes

### Why Use Nonprofit CRM Software?

Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents.

Nonprofit CRM software collects and integrates vital constituent information, including:

- Biographical information
- Donation and membership fee history
- Event attendance
- Familial, organizational, and corporate connections
- Philanthropic interests and giving history
- All past and present points of communication with the organization

### Who Uses Nonprofit CRM Software?

Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include:

**Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year.

**Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year.

**Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track.

**Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period.

### Nonprofit CRM Software Features

Nonprofit CRM software often contains the following features:

**Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked.

**Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format.

**Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution.

**Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well.

**Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success.

**Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed.

**Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base.

**Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch.

Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos)

### Trends Related to Nonprofit CRM Software

As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as:

**Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile.

**Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution.

**Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows.

### Potential Issues with Nonprofit CRM Software

Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals.

These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles.

### Software and Services Related to Nonprofit CRM Software

Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following:

[**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team.

[**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors.

[**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly.

[**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits.

[**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.