# Best Managed Live Chat Providers

  *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*

   Managed live chat providers allow companies to communicate directly with their customers online. Managed live chat services utilize live chat software and handle inbound inquiries via their [live chat](https://www.g2.com/categories/live-chat) tool. Managed live chat providers are an all-in-one customer service solution, meaning they provide the software, customer service agents, and back office team to manage your customers inquiries.

Managed live chat services providers will often engage in proactive chat, where they contact any customer that visits the site preemptively. Businesses use managed live chat providers to take care of all the customer inquiries that come in via the website. Some managed live chat providers will offer reporting and analytics to the client.

Managed live chat services are typically used to cover one portion of customer service. Companies may utilize customer service software products to cover the rest of their customer service needs, which may include [help desk](https://www.g2.com/categories/help-desk), [customer self-service](https://www.g2.com/categories/customer-self-service), and [customer success](https://www.g2.com/categories/customer-success) solutions, among others.





## Category Overview

**Total Products under this Category:** 81


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 300+ Authentic Reviews
- 81+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### ROI CX Solutions

ROI CX Solutions is a comprehensive contact center solutions and business process outsourcing (BPO) partner designed to assist organizations in enhancing customer support, engagement, and overall growth. By offering a range of award-winning inbound and outbound contact center services, along with omnichannel support and advanced AI-enhanced technology, ROI CX Solutions caters to a diverse array of industries, ensuring that businesses can provide seamless and effective customer interactions. The primary target audience for ROI CX Solutions includes businesses seeking to improve their customer service operations while maintaining focus on their core priorities. This solution is particularly beneficial for companies that require scalable support systems to manage customer inquiries and interactions across various channels. With operations in over eight locations globally and a workforce of more than 5,500 trained professionals, ROI CX Solutions is equipped to handle the demands of businesses of different sizes and sectors, providing tailored solutions that meet specific operational needs. Key features of ROI CX Solutions include its advanced technology infrastructure, which leverages AI to enhance customer interactions and streamline processes. The omnichannel support allows businesses to engage with customers through various platforms, including phone, email, chat, and social media, ensuring a cohesive experience regardless of the channel used. Additionally, the flexibility of the services offered enables organizations to scale their operations according to fluctuating demand, which is crucial for maintaining high levels of customer satisfaction. The benefits of partnering with ROI CX Solutions extend beyond just improved customer service. By outsourcing contact center functions, businesses can significantly reduce operational costs while simultaneously boosting customer satisfaction and loyalty. This allows internal teams to concentrate on strategic initiatives and core business functions, ultimately driving revenue growth. The combination of tailored solutions and a dedicated workforce positions ROI CX Solutions as a valuable partner for organizations looking to optimize their customer engagement strategies and achieve long-term success.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1322&amp;secure%5Bdisplayable_resource_id%5D=1322&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1322&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=1425708&amp;secure%5Bresource_id%5D=1322&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Fpage%3D4&amp;secure%5Btoken%5D=ca2d698895e1b197252bfc8eafb5602c935f8348fe5a63f7075aa028f1a669bb&amp;secure%5Burl%5D=https%3A%2F%2Froicallcentersolutions.com%2F&amp;secure%5Burl_type%5D=custom_url)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Teleperformance](https://www.g2.com/products/teleperformance/reviews)
  Teleperformance in Costa Rica currently has 1,400 employees and operations in six languages (Spanish, English, French, Italian, Portuguese, and German) on a 24X7 basis. We provide services to four continents.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 19


**Seller Details:**

- **Seller:** [Teleperformance](https://www.g2.com/sellers/teleperformance)
- **Year Founded:** 1978
- **HQ Location:** Paris, Île-de-France
- **LinkedIn® Page:** https://www.linkedin.com/company/teleperformance (220,859 employees on LinkedIn®)
- **Ownership:** EPA: TEP

**Reviewer Demographics:**
  - **Top Industries:** Consumer Services
  - **Company Size:** 35% Small-Business, 35% Mid-Market


### 2. [Ngage Live Chat](https://www.g2.com/products/ngage-live-chat/reviews)
  Ngage is a live chat platform with a team of highly trained chat operators that convert your website visitors into high quality leads, 24/7. Ngage is featured on more than 8,000 business websites across numerous industries. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 27


**Seller Details:**

- **Seller:** [Ngage Live Chat](https://www.g2.com/sellers/ngage-live-chat)
- **Year Founded:** 2008
- **HQ Location:** Austin, Texas
- **Twitter:** @MartindaleAvvo (10,576 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ngage-ics/ (30 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Law Practice, Legal Services
  - **Company Size:** 89% Small-Business, 4% Mid-Market


### 3. [Helpware](https://www.g2.com/products/helpware/reviews)
  Helpware stormed into the business process management and outsourcing race in 2015 with a new kind of racing strategy—and an engine powered by people, purpose, and performance. In an industry defined by purely transactional relationships, we brought a pit crew mentality: Every team member and partner is essential, and every customer fuels the win. We’ve redefined outsourcing by putting people in the driver’s seat. From Manila to Guadalajara, Berlin to Kentucky, we’ve built a connected team culture where everyone wears the same badge and performs at the same high level.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 30


**Seller Details:**

- **Seller:** [Helpware](https://www.g2.com/sellers/helpware)
- **Year Founded:** 2015
- **HQ Location:** Lexington, Kentucky
- **Twitter:** @helpwarecom (258 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/7601584/ (1,523 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 47% Small-Business, 43% Mid-Market


### 4. [Peak Support](https://www.g2.com/products/peak-support/reviews)
  Peak Support is the business process outsourcing partner that puts people first. We have the best Glassdoor rating and the lowest attrition in the CX outsourcing industry - which translates directly into high-quality support for our clients. Peak Support provides multilingual customer support and tech support services from the North America, South America, Asia, and Europe. We serve industries including ecommerce, healthcare, SaaS, gaming and social media. In addition, we offer a suite of best-in-class AI &amp; tech solutions, including implementation, optimization, chatbots, AI Agent Assist, and exceptional AI-driven reporting dashboards. Peak Support has won Best Outsourcing Provider at the ICMI Awards, was a finalist for CCW&#39;s Best Outsourcer Award, and has a 4.9-star rating on G2.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 39


**Seller Details:**

- **Seller:** [Peak Support](https://www.g2.com/sellers/peak-support)
- **Company Website:** https://www.peaksupport.io/
- **Year Founded:** 2015
- **HQ Location:** Cambridge, MA
- **Twitter:** @Peak_Support (180 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10830936/ (1,221 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Apparel &amp; Fashion
  - **Company Size:** 59% Small-Business, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Partnership (5 reviews)
- Customer Support (4 reviews)
- Ease of Use (3 reviews)
- Efficiency Improvement (3 reviews)
- Updates (3 reviews)

**Cons:**

- High Turnover (1 reviews)

### 5. [Smith.ai Live Chat](https://www.g2.com/products/smith-ai-live-chat/reviews)
  Smith.ai Live Website Chat is the fastest and friendliest way to capture, screen, and convert website leads. Our Live Chat agents answer questions, screen leads, and schedule appointments 24/7. Chat can assist with screening leads with basic questions so you maximize meaningful interactions. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email and CRM. SMS messages included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective and affordable way to convert new website leads to grow your business.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 21


**Seller Details:**

- **Seller:** [Smith.ai](https://www.g2.com/sellers/smith-ai)
- **Year Founded:** 2015
- **HQ Location:** Los Altos, California
- **Twitter:** @smithdotai (1,010 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18531286/ (324 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Legal Services, Law Practice
  - **Company Size:** 86% Small-Business, 5% Enterprise


### 6. [Melu Managed Live Chat](https://www.g2.com/products/melu-managed-live-chat/reviews)
  Melu puts real human operators onto your website 24/7. Melu provides greatly improved customer service and lead generation through our UK-based team of highly trained operators. Most small businesses cannot take advantage of live chat because it&#39;s hard for existing staff to manage, and hiring dedicated chat operators isn&#39;t financially viable. Melu manages live chat for you, saving the business money, whilst generating new leads to increase revenue. Think of Melu as your &#39;online reception&#39;. For our operators can understand your business and answer visitors queries, we use a shared FAQs document that both you and our operators have access to. In the FAQs you can add the questions you often hear, and the answers you’d like our operators to provide. When a visitor is interested in your products or services, we&#39;ll get their details so you can follow-up. If a visitor asks a question that&#39;s not in the FAQs, we&#39;ll add it and let you know! Melu is free to try, with no commitment or long-term contracts. No payment details are required to start a trial.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 28


**Seller Details:**

- **Seller:** [Melu](https://www.g2.com/sellers/melu)
- **Year Founded:** 2018
- **HQ Location:** Oxford, Oxfordshire
- **Twitter:** @melulivechat (66 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/melu/ (60 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Director
  - **Company Size:** 96% Small-Business, 4% Mid-Market


### 7. [Chat Metrics | Managed Live Chat](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews)
  Chat Metrics - Inbound Pipeline on Auto-Pilot


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 21


**Seller Details:**

- **Seller:** [Chat Metrics](https://www.g2.com/sellers/chat-metrics)
- **Year Founded:** 2016
- **HQ Location:** Melbourne, Victoria
- **Twitter:** @ChatMetrics (2 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18121646/ (10 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 43% Small-Business, 33% Mid-Market


### 8. [SupportYourApp](https://www.g2.com/products/supportyourapp/reviews)
  SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. Why Companies Outsource Their Customer Support to Us: - Over 16 years of experience - Over 1300 professionals on a team - Over 60 operational languages - PCI/DSS Certified Level L1 and Level L2 Service Provider - ISO/IEC 27001 certification - GDPR-, CCPA-, and HIPAA-compliance - Refined processes of onboarding, learning, and human development - Customer-focused consultants with exceptional language skills Our services include, but are not limited to: - Customer support (Front desk, Tier 1) - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and Integration - Reception desk services - Back-office services (data entry, content moderation &amp; enrichment) - KYC &amp; ID verification - Data annotation Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 15


**Seller Details:**

- **Seller:** [SupportYourApp](https://www.g2.com/sellers/supportyourapp)
- **Year Founded:** 2010
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @SupportYourApp (480 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2806061/ (589 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 44% Mid-Market, 38% Small-Business


### 9. [B2B Marketing Archives](https://www.g2.com/products/b2b-marketing-archives/reviews)
  B2B Marketing Archives is a leading B2B mailing/email lists provider for email marketers.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 7


**Seller Details:**

- **Seller:** [Rylee William](https://www.g2.com/sellers/rylee-william)
- **Year Founded:** 2008
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/14417982 (4 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 57% Mid-Market, 29% Enterprise


#### Pros & Cons

**Pros:**

- Features (2 reviews)

**Cons:**

- Organizational Issues (1 reviews)

### 10. [LTVplus](https://www.g2.com/products/ltvplus/reviews)
  LTVplus provides dedicated customer service outsourcing for online retailers. We help you scale your e-commerce business through live chat, email and social media. Our professional team of CSRs can support your online store 24/7, in any timezone and language.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 7


**Seller Details:**

- **Seller:** [LTVplus](https://www.g2.com/sellers/ltvplus)
- **HQ Location:** Brandon, US
- **LinkedIn® Page:** https://www.linkedin.com/company/ltvplus (228 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 57% Mid-Market, 43% Small-Business


### 11. [Go Answer](https://www.g2.com/products/go-answer/reviews)
  At Go Answer, we specialize in providing a range of professional answering services, including virtual receptionist and call answering, inbound contact centers offering order-taking or tech support, managed live web chat, and legal intake services. We cater to a variety of industries such as retail &amp; eCommerce, legal, medical, real estate &amp; property management, hospitality, and education. Get started today with a 30-day risk-free trial. Mention that you saw us on G2 and get 50% off your first month!


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 12


**Seller Details:**

- **Seller:** [Go Answer](https://www.g2.com/sellers/go-answer)
- **Year Founded:** 2012
- **HQ Location:** Garden City, NY
- **Twitter:** @goanswer (63 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/go-answer (130 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 42% Small-Business


### 12. [CommVersion 24/7 Live Chat](https://www.g2.com/products/commversion-24-7-live-chat/reviews)
  CommVersion has enhanced human connection with data-led technology, transforming live chat into an indispensable revenue-generating solution for businesses worldwide. Having grown to a team of over 150 employees spanning three countries since 2016, we accelerate revenue growth by generating sales-ready leads for more than 300 successful brands. Our revolutionary lead-generation solution, SmartChat, combines human interaction and technological innovation to engage high-value prospects at the right time with the right message, transforming unknown visitors into paying customers and turning lost opportunities into unlocked revenue. So, some of the perks you can expect include: - 24/7 Managed Chat - Only Pay for Qualified Leads - Increased Marketing ROI - Seamless CRM integration - Increased Website Conversion To see Smartchat in action, go to www.comversion.com


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [CommVersion UK Ltd](https://www.g2.com/sellers/commversion-uk-ltd)
- **Year Founded:** 2016
- **HQ Location:** London, GB
- **Twitter:** @CommVersionChat (234 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/commversion/ (128 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Mid-Market, 25% Small-Business


### 13. [DeskMoz](https://www.g2.com/products/deskmoz/reviews)
  24x7 Chat Agents starting at US$ 99/Month. 10 Days Free Trial. With more than 60+ Experts &amp; 10+ years experience, we assure you best services. DeskMoz can be your helping hand in providing all types of Desk services at the dirt cheap prices! At DeskMoz, we believe in providing best services with alternative belief system which says, whatever it takes, let the customer be with you! With a team of 60+ enthusiastic experts, DeskMoz is a complete package for your Desk needs. Whether it is requirement for content, 24x7 chat agents, call answering services, Search Engine Optimisation (SEO) services, Social Media Marketing, Pay Per Click (PPC) Services or anything you think of, we are here! Experts are here!


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [DeskMoz](https://www.g2.com/sellers/deskmoz)
- **Year Founded:** 2005
- **HQ Location:** Jaipur, IN
- **Twitter:** @DeskMoz (486 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6461587 (78 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 14. [Equinox Agents](https://www.g2.com/products/equinox-agents/reviews)
  Equinox is a leading provider of 24/7 live chat teams for support and sales for B2B software companies. We know your pain. Your website is still not converting enough qualified leads to feed your sales team. Your customer-satisfaction scores should be higher—but you don’t have enough support reps to respond like you should. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month that would help you reach your revenue goals. That’s where Equinox comes in. Equinox offers the industry’s only proactive chat solution which is guaranteed to increase qualified leads and customer satisfaction, or you don’t pay a dime.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [Equinox Agents](https://www.g2.com/sellers/equinox-agents)
- **Year Founded:** 2013
- **HQ Location:** Chandler, US
- **Twitter:** @equinoxsuccess (5 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/equinoxagents/ (51 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 25% Enterprise


### 15. [HelpSquad](https://www.g2.com/products/helpsquad/reviews)
  HelpSquad&#39;s professionally trained live chat agents offer real-time, 24/7 support to your customers by responding to their website chats, SMS text messages and Facebook messages around the clock. HelpSquad&#39;s agents will learn the fundamentals of your business and act as an authentic extension of your brand, freeing up your time to focus on growing your business.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [HelpSquad](https://www.g2.com/sellers/helpsquad)
- **Year Founded:** 2014
- **HQ Location:** Hatboro, US
- **Twitter:** @helpsquadusa (2,675 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/helpsquad-llc/ (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 16. [AnswerConnect](https://www.g2.com/products/answerconnect/reviews)
  Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture &amp; Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 23


**Seller Details:**

- **Seller:** [AnswerConnect](https://www.g2.com/sellers/answerconnect)
- **Year Founded:** 2002
- **HQ Location:** Portland, OR
- **Twitter:** @AnswerConnect (980 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/answerconnect (64 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 74% Small-Business, 13% Enterprise


### 17. [Ruby Receptionists](https://www.g2.com/products/ruby-receptionists/reviews)
  Ruby Receptionists offers call answering services.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 12


**Seller Details:**

- **Seller:** [Ruby](https://www.g2.com/sellers/ruby-9f84d0b2-70b6-4307-8c72-f15751ee6716)
- **Year Founded:** 1993
- **HQ Location:** Portland, US
- **Twitter:** @Ruby (5,010 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/callruby/ (682 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 17% Mid-Market


### 18. [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews)
  SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 27


**Seller Details:**

- **Seller:** [Surecall Experts](https://www.g2.com/sellers/surecall-experts)
- **Year Founded:** 1982
- **HQ Location:** Denver, US
- **Twitter:** @SurecallExperts (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/74131779/admin (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 22% Mid-Market


### 19. [c4b](https://www.g2.com/products/c4b/reviews)
  C4B chat grows sales revenue and customer loyalty.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [chat4business](https://www.g2.com/sellers/chat4business)
- **Year Founded:** 2019
- **HQ Location:** Ross-on-Wye, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/chat4business/ (12 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 20. [Clickandchat](https://www.g2.com/products/clickandchat/reviews)
  Click and Chat offers a professional live chat platform that&#39;s easy to use and arms agents with all the information they need to help your customers.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Click and Chat](https://www.g2.com/sellers/click-and-chat)
- **HQ Location:** N/A
- **Twitter:** @ClickAndChat (813 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/clickandchat/ (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 21. [CrowdChat live chat service](https://www.g2.com/products/crowdchat-live-chat-service/reviews)
  We offer conversational management outsourcing for your business. With our strategy and the know-how of your company, we can achieve more sales.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [CrowdChat](https://www.g2.com/sellers/crowdchat)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 22. [Customer Support](https://www.g2.com/products/wow-customer-support-customer-support/reviews)
  Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe. With the team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7. As a leading BPO service provider in the region, our internal processes are robust with the most superlative quality standards in place. In addition to the high internal benchmarks that we have, we are compliant with the ISO requirements for quality management systems


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3


**Seller Details:**

- **Seller:** [WOW Customer Support](https://www.g2.com/sellers/wow-customer-support)
- **Year Founded:** 2016
- **HQ Location:** New York NY, US
- **LinkedIn® Page:** https://www.linkedin.com/company/wowcsservice/ (5 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Enterprise, 33% Small-Business


### 23. [H2Desk](https://www.g2.com/products/h2desk/reviews)
  Full featured web-based help desk system.


  **Average Rating:** 2.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Innovative Cyber Solutions](https://www.g2.com/sellers/innovative-cyber-solutions)
- **HQ Location:** Miami, us
- **LinkedIn® Page:** http://www.linkedin.com/company/h2desk-help-desk-systems (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


#### Pros & Cons

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Features (1 reviews)


### 24. [Kontak](https://www.g2.com/products/kontak/reviews)
  Improve the conversion of your website visitors to new clients by 400% through web engagement experience provided by industry trained live agents. Kontak provides a 24/7 managed live chat service for vet, dental and orthodontic practices. We deliver our clients an average of 44 x ROI by leading each one of your visitors towards making an appointment through a unique, “concierge like” website experience. Without Kontak, up to 98% of all your website visitors leave without engagement. Our agents regularly engage all your visitors with empathy on every page and as a result, dramatically reduce visitor departure. Also, Kontak makes 32% of all new appointments for our clients after hours. Protect you marketing investment. We guarantee results!


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [LCEngage.Inc](https://www.g2.com/sellers/lcengage-inc)
- **Year Founded:** 2018
- **HQ Location:** West Hollywood, US
- **LinkedIn® Page:** https://www.linkedin.com/company/kontaklce (9 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 25. [LeadChat](https://www.g2.com/products/leadchat/reviews)
  LeadChat supercharges website conversion rates with their sales staff on your website 24 hours a day, 7 days a week.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [LeadChat](https://www.g2.com/sellers/leadchat)
- **Year Founded:** 2012
- **HQ Location:** Prahan, AU
- **Twitter:** @LeadChat (949 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/leadchat (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business




## Parent Category

[Other Services Providers](https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5)



## Related Categories

- [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services)
- [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services)




