# Best Enterprise Machine Translation Software *By [Gauri Pawsey](https://research.g2.com/insights/author/gauri-pawsey)* Products classified in the overall Machine Translation category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Machine Translation to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Machine Translation category. In addition to qualifying for inclusion in the Machine Translation Software category, to qualify for inclusion in the Enterprise Business Machine Translation Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. --- **Sponsored** ### ElevenLabs ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=559&secure%5Bdisplayable_resource_id%5D=2391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1008899&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1319598&secure%5Bresource_id%5D=559&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmachine-translation%2Fenterprise&secure%5Btoken%5D=29ce3126b3c4305ec035e180d22d85855fed2033f46b82724457d270e445e25d&secure%5Burl%5D=https%3A%2F%2Felevenlabs.io%2F%3Futm_source%3Dg2&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [DeepL Translate](https://www.g2.com/products/deepl-translate/reviews) DeepL Translate is an AI translation platform that delivers real-time, human-like translations in over 100 languages, enabling employees, customers, and partners to communicate seamlessly across borders. Established in 2017 by a team of German researchers, DeepL is used by over 200,000 businesses, governments and organizations across the globe. Why DeepL Translate? Specialized, human-validated Language AI: Powered by proprietary neural networks and LLMs, DeepL’s results consistently outperform the market on accuracy and quality Deep Customization at Scale: Maintain consistent terminology, tone, and style across all translations. Use glossaries, style guides, translation memory, and Style profiles to ensure your teams communicate accurately and in line with your unique voice across every language. Robust data security and compliance.: Pro customer data is never stored without explicit consent, nor is it used to train AI models. Additionally, we are compliant with global regulations such as GDPR and ISO 27001, SOC 2 Type II, C5 and HIPAA meaning your sensitive information is in safe hands. Available wherever you work: Browser extensions, Microsoft 365, Google workspace, Mobile, and Desktop apps. Measurable return on investment (ROI): Businesses that have used DeepL saw a 90% reduction in translation time, leading to a 345% return on investment. (DeepL commissioned ForresterTotal Economic Impact™ study) DeepL Translate is supports for individuals and businesses who require reliable translation for personal use, businesses looking to expand their reach in international markets, and organizations that need to ensure compliance with language standards. By providing a freemium model with options for Pro, Pro Business, and API subscriptions, DeepL accommodates various user needs, from casual translators to enterprises requiring extensive translation capabilities. **Average Rating:** 4.6/5.0 **Total Reviews:** 159 **User Satisfaction Scores:** - **Quality of Support:** 7.8/10 (Category avg: 8.7/10) - **Direct Text Translation:** 9.3/10 (Category avg: 9.1/10) - **Batch Translation:** 7.9/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.9/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [DeepL](https://www.g2.com/sellers/deepl) - **Company Website:** https://www.deepl.com/ - **Year Founded:** 2017 - **HQ Location:** Cologne, DE - **Twitter:** @DeepLcom (19,912 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/linkedin-com-company-deepl/ (1,570 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Translation and Localization, Computer Software - **Company Size:** 55% Small-Business, 24% Enterprise #### Pros & Cons **Pros:** - Translation Services (50 reviews) - Accuracy (37 reviews) - Ease of Use (37 reviews) - Translation Quality (25 reviews) - Multilingual Support (20 reviews) **Cons:** - Inaccurate Translations (14 reviews) - Limited Language Support (10 reviews) - App Stability (8 reviews) - Resource Limitations (8 reviews) - Translation Issues (8 reviews) ### 2. [Google Translate](https://www.g2.com/products/google-translate/reviews) Google Translate is a multilingual neural machine translation service developed by Google, designed to translate text, documents, and websites across numerous languages. Accessible via a web interface, mobile applications for Android and iOS, and an API for developers, it has become an essential tool for global communication. Since its launch in April 2006, Google Translate has evolved to support over 100 languages, serving hundreds of millions of users daily. Key Features and Functionality: - Text Translation: Instantly translates typed text between a vast array of languages. - Speech Translation: Converts spoken words into translated text, facilitating real-time conversations. - Image Translation: Utilizes optical character recognition to translate text within images captured by a device's camera. - Handwriting Recognition: Translates handwritten input on touch-enabled devices. - Offline Translation: Allows users to download language packs for translation without an internet connection. - Website Translation: Translates entire web pages when URLs are entered into the service. - Document Translation: Supports translation of various document formats, including Word and PDF files. Primary Value and User Solutions: Google Translate addresses the challenge of language barriers by providing quick and accessible translations, enabling users to communicate effectively across different languages. Its diverse features support travelers, businesses, educators, and individuals in understanding and conveying information accurately, fostering global connectivity and understanding. **Average Rating:** 4.6/5.0 **Total Reviews:** 547 **User Satisfaction Scores:** - **Quality of Support:** 8.8/10 (Category avg: 8.7/10) - **Direct Text Translation:** 9.3/10 (Category avg: 9.1/10) - **Batch Translation:** 8.1/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.2/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,840,340 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Reviewer Demographics:** - **Who Uses This:** Software Engineer, Owner - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 56% Small-Business, 28% Mid-Market #### Pros & Cons **Pros:** - Translation Services (29 reviews) - Multilingual Support (28 reviews) - Ease of Use (25 reviews) - Speed (16 reviews) - Accuracy (13 reviews) **Cons:** - Inaccurate Translations (18 reviews) - Limited Language Support (8 reviews) - Accuracy Issues (7 reviews) - Translation Issues (4 reviews) - Billing Issues (3 reviews) ### 3. [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews) Make your content and apps multilingual with fast, dynamic machine translation available in thousands of language pairs. **Average Rating:** 4.4/5.0 **Total Reviews:** 326 **User Satisfaction Scores:** - **Quality of Support:** 8.5/10 (Category avg: 8.7/10) - **Direct Text Translation:** 8.9/10 (Category avg: 9.1/10) - **Batch Translation:** 8.4/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.7/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,840,340 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Reviewer Demographics:** - **Who Uses This:** Software Engineer, Data Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 24% Enterprise #### Pros & Cons **Pros:** - Translation Services (69 reviews) - Ease of Use (62 reviews) - Multilingual Support (47 reviews) - Language Support (42 reviews) - Accuracy (41 reviews) **Cons:** - Translation Accuracy (37 reviews) - Expensive (33 reviews) - Accuracy Issues (22 reviews) - Translation Issues (18 reviews) - Limited Language Support (17 reviews) ### 4. [GlobalLink](https://www.g2.com/products/globallink/reviews) GlobalLink is a translation management platform offered by TransPerfect, the world’s largest provider of localization services. Designed to be able to scale based on the needs of a variety of use cases and industry verticals, GlobalLink Enterprise is currently deployed by over 6,000 organizations around the globe to streamline content creation, localization and delivery. GlobalLink offers 65+ connectors to integrate into a variety of content repositories, including CMS, CCMS, eCommerce, CRM, digital marketing and databases, and also offers a robust set of API’s for bespoke integration requirements. Key features of GlobalLink include: Enterprise Translation Automation Global Supply Chain Management Neural MT/AI integration Generative AI workflows Integrated Translation Memory & Terminology Management Cloud and Desktop Based CAT Environments Cloud-based Content Validation with In-Context Preview Capabilities Advanced, Secure File Sharing Support for Media-Based Assets Support for Mobile Application Localization Support for Continuous Localization Processes Synchronous/asynchronous third-party platform integration Accessibility Certification Web-proxy and JS Injection Capabilities Advanced Business Analytics Customized Dashboard Views Widest Portfolio of Connectors in the Industry Broad REST APIs **Average Rating:** 4.5/5.0 **Total Reviews:** 186 **User Satisfaction Scores:** - **Quality of Support:** 9.0/10 (Category avg: 8.7/10) - **Direct Text Translation:** 6.9/10 (Category avg: 9.1/10) - **Batch Translation:** 8.6/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.7/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [TransPerfect](https://www.g2.com/sellers/transperfect) - **Company Website:** https://transcend.transperfect.com/ - **Year Founded:** 1992 - **HQ Location:** New York - **Twitter:** @DigitalReef (571 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/transperfect/ (17,439 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Financial Services, Pharmaceuticals - **Company Size:** 58% Enterprise, 28% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (46 reviews) - Features (29 reviews) - Translation Services (23 reviews) - Customer Support (22 reviews) - Helpful (22 reviews) **Cons:** - Poor Customer Support (7 reviews) - Slow Performance (7 reviews) - Difficult Navigation (6 reviews) - Learning Curve (6 reviews) - Missing Features (6 reviews) ### 5. [Phrase Localization Platform](https://www.g2.com/products/phrase-localization-platform/reviews) Phrase is a leader in Language Intelligence. Its enterprise platform automates, manages, and delivers multilingual content, helping organizations build deeper customer connections and accelerate business growth. Thousands of global brands use Phrase across hundreds of languages to reduce time to market and deliver consistent brand experiences worldwide. The Phrase Platform brings together translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI in a single integrated environment. From marketing campaigns and product interfaces to apps, audio and video, customer support, and technical documentation, teams manage multilingual content in a single platform. Phrase enables organizations to operationalize AI across multilingual content workflows while maintaining governance, quality control, and brand consistency. Built for complex and fast-moving organizations, Phrase connects directly to the systems where content is created and published. Marketing teams launch global campaigns faster, product teams deliver localized software continuously within development workflows, and customer experience teams provide consistent multilingual support across channels. This open ecosystem architecture allows localization to operate as part of broader content, product, and customer experience workflows. Core capabilities of the Phrase Platform include: - AI-powered translation workflows with secure large language model integrations and adaptive machine translation - Multimedia localization with AI-powered subtitling, dubbing, transcription, AI voice generation, and captioning - AI agent orchestration for context-aware translation and automated post-editing - A broad integration ecosystem connecting CMS platforms including Contentful and Optimizely, customer support platforms including Salesforce, marketing automation systems, developer tools, and design environments including Figma - Native integrations with repositories including GitHub, GitLab, Bitbucket, and Azure DevOps - Over-the-air localization and SDKs for iOS and Android applications - Translation Memory and terminology management to maintain linguistic and brand consistency - Automated quality evaluation and quality performance scoring - In-context preview and visual review tools for faster review cycles - Advanced workflow automation with Phrase Orchestrator, a no-code interface for building and managing approval processes - Vendor management for in-house teams, language service providers, and marketplace partners - Open API, CLI, and webhooks for extensibility and automation - Reporting and analytics to monitor quality, cost efficiency, and performance - Scalable architecture designed for enterprise content volumes Phrase supports global organizations across industries including technology, gaming, retail, manufacturing, automotive, travel, and life sciences. These organizations use Phrase to accelerate global product launches, scale international marketing, and deliver consistent multilingual customer experiences across every market. Enterprise readiness sits at the core of the Phrase Platform. Phrase is ISO 27001 certified and provides robust security, governance, and compliance capabilities including SSO, role-based permissions, granular access controls, and secure cloud infrastructure designed for global organizations. Trusted by leading global brands including Uber, AWS, Volkswagen, and Zendesk, Phrase ensures multilingual content is delivered at scale while maintaining quality, consistency, and control. Learn more at phrase.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,249 **User Satisfaction Scores:** - **Quality of Support:** 8.9/10 (Category avg: 8.7/10) - **Direct Text Translation:** 8.3/10 (Category avg: 9.1/10) - **Batch Translation:** 7.8/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.6/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Phrase](https://www.g2.com/sellers/phrase) - **Company Website:** https://phrase.com/ - **Year Founded:** 2010 - **HQ Location:** Prague 1, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/phraseplatform/ (403 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Translator, Freelance Translator - **Top Industries:** Translation and Localization, Computer Software - **Company Size:** 59% Small-Business, 26% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (114 reviews) - Intuitive (58 reviews) - Features (53 reviews) - User Interface (53 reviews) - Translation Efficiency (47 reviews) **Cons:** - Translation Issues (41 reviews) - Interface Issues (23 reviews) - Expensive (19 reviews) - Poor Interface Design (19 reviews) - Poor Usability (18 reviews) ### 6. [Microsoft Translator](https://www.g2.com/products/microsoft-translator/reviews) Microsoft's powerful automatic translation service powers translations in our phone and PC apps, Office, and Bing, as well as on many partner apps and sites. **Average Rating:** 4.3/5.0 **Total Reviews:** 87 **User Satisfaction Scores:** - **Quality of Support:** 8.8/10 (Category avg: 8.7/10) - **Direct Text Translation:** 8.9/10 (Category avg: 9.1/10) - **Batch Translation:** 8.0/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.8/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,090,464 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®) - **Ownership:** MSFT **Reviewer Demographics:** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Small-Business, 29% Mid-Market ### 7. [Unbabel](https://www.g2.com/products/unbabel/reviews) Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s Language Operations platform blends advanced artificial intelligence with humans in the loop, for fast, efficient, high-quality translations that get smarter over time. Unbabel helps enterprises grow into new global markets and builds customer trust by creating more consistent, high-quality multilingual customer experiences across marketing and customer service. Unbabel easily plugs into the most popular CRMs and Chat platforms to seamlessly deliver translations within existing workflows across digital support channels like chat, email, or FAQs. All of this is managed through the Portal, where customers can control translation flows, monitor key metrics like speed or quality, and perform other tasks to operationalize the use of different languages across their business. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber, to communicate effortlessly with customers around the world, no matter what language they speak. Our Language Operations Platform includes: - Augmented Machine Translation - Portal - Channel - Integrations - Editors **Average Rating:** 4.6/5.0 **Total Reviews:** 195 **User Satisfaction Scores:** - **Quality of Support:** 9.2/10 (Category avg: 8.7/10) - **Direct Text Translation:** 8.8/10 (Category avg: 9.1/10) - **Batch Translation:** 8.1/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.9/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Unbabel](https://www.g2.com/sellers/unbabel) - **Company Website:** https://www.unbabel.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, California - **Twitter:** @Unbabel (3,718 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3327165/ (689 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Consumer Services, Leisure, Travel & Tourism - **Company Size:** 47% Mid-Market, 32% Enterprise #### Pros & Cons **Pros:** - Translation Services (7 reviews) - Multilingual Support (6 reviews) - Ease of Use (5 reviews) - Speed (5 reviews) - Efficiency (4 reviews) **Cons:** - Expensive (3 reviews) - Translation Issues (3 reviews) - Usability Issues (3 reviews) - High Subscription Cost (2 reviews) - Slow Performance (2 reviews) ### 8. [Language IO](https://www.g2.com/products/language-io/reviews) Language IO ensures any customer service agent can talk to any customer on any channel in any language. Through the power of AI, your follow-the-sun model now supports every language under the sun, whether it is on chat, voice, or email. Our unique model ensures you have the best translation available based on the language pair used by the agent and the customer. That way, your conversations are not only accurate but human. We encrypt all personal information so your customer's data is always protected and leaves zero trace. Language IO integrates seamlessly with Salesforce Service Cloud, Zendesk, ServiceNow, and Oracle. We also provide an API. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **User Satisfaction Scores:** - **Quality of Support:** 9.3/10 (Category avg: 8.7/10) - **Direct Text Translation:** 9.1/10 (Category avg: 9.1/10) - **Batch Translation:** 8.7/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.6/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Language IO](https://www.g2.com/sellers/language-io) - **Company Website:** https://languageio.com/ - **Year Founded:** 2011 - **HQ Location:** Cheyenne, US - **Twitter:** @languageio (1,276 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/languageio/ (73 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Mid-Market, 26% Enterprise #### Pros & Cons **Pros:** - Translation Services (11 reviews) - Multilingual Support (9 reviews) - Ease of Use (8 reviews) - Translation Efficiency (7 reviews) - Customer Support (5 reviews) **Cons:** - Usability Issues (8 reviews) - Missing Features (4 reviews) - Expensive (3 reviews) - Interface Issues (3 reviews) - Translation Issues (3 reviews) ### 9. [Translate Me](https://www.g2.com/products/translate-me/reviews) Translate Me is a free translation tool and dictionary supporting over 100 languages, designed to facilitate seamless communication across linguistic barriers. It offers instant text translation by capturing images or selecting photos from your gallery, ensuring quick and accurate results. The app's voice recognition technology allows for precise speech translation, making conversations effortless during travel or daily interactions. Additionally, Translate Me provides a conversation feature that enables real-time communication without language constraints, complete with sound support for all included languages. With over 1,000 downloads and a 5-star rating on major app stores, Translate Me is a trusted companion for users seeking reliable and efficient translation services. **Average Rating:** 4.4/5.0 **Total Reviews:** 452 **User Satisfaction Scores:** - **Quality of Support:** 8.7/10 (Category avg: 8.7/10) - **Direct Text Translation:** 9.0/10 (Category avg: 9.1/10) - **Batch Translation:** 8.5/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.7/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Simyasolutions](https://www.g2.com/sellers/simyasolutions) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Software Engineer, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Small-Business, 29% Mid-Market #### Pros & Cons **Pros:** - Accuracy (1 reviews) - File Management (1 reviews) - Natural Voices (1 reviews) - Translation Services (1 reviews) **Cons:** - Poor Connectivity (1 reviews) - Software Bugs (1 reviews) ### 10. [Rask AI](https://www.g2.com/products/rask-ai/reviews) Meet Rask AI – a one-stop-shop localization tool that allows content creators and companies to translate their videos into 130+ languages quickly and efficiently. With "Text-to-Voice" and "Voice Cloning" technologies, they can add a professional-quality voiceover to videos without the need for recording or hiring a voice actor. And now you can keep your own voice or your voiceover tone when dubbing. Check it out here for free: https://www.rask.ai/ **Average Rating:** 4.7/5.0 **Total Reviews:** 269 **User Satisfaction Scores:** - **Quality of Support:** 8.7/10 (Category avg: 8.7/10) - **Direct Text Translation:** 8.6/10 (Category avg: 9.1/10) - **Batch Translation:** 8.2/10 (Category avg: 8.4/10) - **Machine + Human Translation:** 8.7/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Rask AI](https://www.g2.com/sellers/rask-ai) - **Year Founded:** 2023 - **HQ Location:** Dover, DE - **Twitter:** @rask_ai (8,112 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rask-ai/ (24 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 86% Small-Business, 9% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Intuitive (1 reviews) - Language Diversity (1 reviews) - Language Support (1 reviews) - Multilingual Support (1 reviews) **Cons:** - Cost Issue (1 reviews) - Expensive (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) - Pricing Issues (1 reviews) ## Parent Category [Localization Software](https://www.g2.com/categories/localization) ## Related Categories - [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation) - [Translation Management Software](https://www.g2.com/categories/translation-management) - [Video Translation Software](https://www.g2.com/categories/video-translation-software) --- ## Buyer Guide ### What You Should Know About Machine Translation Software ### What is Machine Translation Software? Machine translation (MT) is the process of translating one text to another with the help of artificial intelligence and without any human involvement.  A large amount of source and target languages are involved in machine translation. Machine translation software compares and matches source and target languages. Some common examples of machine translation software are mobile apps that help in translating content.  Machine translation software comes with embedded artificial intelligence that helps in real-time translation management. Machine translation solutions help in accurate translations. Translation services providers use machine translation software for better translation management of their projects. This software also helps in translating web pages. ### What Types of Machine Translation Software Exist? Machine translation software has developed over time. There are three major types of machine translation solutions: **Rule-based machine translation** This is the earliest form of machine translation. It is very rarely used today. It requires the manual addition of languages and human post-editing. It depends on a predefined set of rules that help transfer the meaning of text between different languages or any given language pairs. **Statistical machine translation** This type of machine translation tool builds a statistical model of the relationship between words and phrases in a text. This model is then applied to a second language to convert those elements into a new language. Nowadays, this MT software is replaced by neural machine translation. **Neural machine translation (NMT)** NMT uses AI to learn languages constantly to upgrade knowledge like neural networks in the brain. This MT software encodes and decodes the source text. Deep neural machine translation is an advanced version of neural machine translation. It has deep learning as its base technology. **Cloud-based translation** Many translation services vendors provide cloud-based translation systems where there is a pre-trained machine learning model to do the text translation. ### What are the Common Features of Machine Translation Software? The following are some core features within the machine translation platform that can help users in various ways: **Translation memory:** A translation memory is a database of sentences that can be used to translate similar content. **Quality assurance:** This tool goes over the translated content to detect any errors, resulting in high-quality translations. **Import or export:** This functionality supports multiple file formats and helps in smooth translation management.  **Glossaries:** Glossary is a dictionary of terms used by a company and is translated consistently.  **Automated translation workflows:** This helps teams collaborate and effectively review the translations. ### What are the Benefits of Machine Translation Software? Machine translation tools have greatly improved over the years with AI translation and neural networks, which learn and improve by themselves. The post-edit translations by translators can help enhance the quality of translated content. **Speed and saves time:** The machine translation process does not require human intervention or support to translate the text. Thus, machine translation software can translate the content quickly and in some cases, the text translation can be done almost instantly. Machine translation tools can translate text in seconds and hence save time.  **Cost-effective:** With an implemented post-edit translation step or a translation memory, machine translation is cost-effective since it involves no human contribution. Machine learning makes it even more efficient. It thus helps agencies complete translation projects faster.  ### Who Uses Machine Translation Software? Machine translation tools have various use cases in different departments and industries alike. **Customer support executives:** Machine translation tools help in solving customers’ queries by providing multilingual support. Machine translation software can translate the content or queries of customers into their language for faster and better communication. Thus it is possible to obtain high-quality translations. **Language service providers (LSPs):** Language service providers use machine translation tools to increase productivity and achieve high-quality translation. Thus, the machine translation platform improves productivity. An API translation software also helps the developers and translators translate text into different languages. ### Challenges with Machine Translation Software Although machine translation is beneficial for various projects and translates the content to different languages, the technology has its own set of challenges as follows: **Relevance:** While the machine translation platform can convert content into various languages, the challenge is to translate relevant content. It is not only about localization of the content or a simple language translation but getting relevant translated content that can communicate a marketing message to a completely new target audience. If a marketing message for a completely new geographical location has to be translated, the text can get translated as is with local references taken into consideration.  **Lack of sensitivity to the culture:** Communication varies according to different cultures. Some words can be used and some words cannot. However, machine translation, while providing high-quality translations, could fail at understanding prohibited words and may even use them while translating. **Overall quality:** With common concerns like the usage of relevant words, the context of the translated content, and so on, machine translation can further impact the overall quality of the translated text. ### How to Buy Machine Translation Software #### Requirements Gathering (RFI/RFP) for Machine Translation Software Machine translation platforms come with various features that cater to the different translation needs of an organization. It is essential to understand the company’s requirements before searching for the right software.  If the organization needs MT software to keep learning languages on its own, then it should choose neural machine translation software. However, if the organization operates on a statistical model, it would need statistical MT software. RFP or RFIs can help the buyer understand the pricing plans, agreement guidelines, and product features.  #### Compare Machine Translation Software Products **Create a long list** The process begins with making a list of all the potential vendors. The product can be evaluated based on features, pricing, customer support, and also verified reviews on [G2](https://www.g2.com/).  **Create a short list** After a thorough analysis of the vendors and their products, a few products are shortlisted depending on which one fits the bill and fits the organizational needs. **Conduct demos** Demos are an essential measure to evaluate the MT engines. Vendors can give demos in order to help organizations make better decisions. For example, a statistical translation tool may also have an artificial intelligence (AI) feature helping in obtaining results in natural language. An NMT feature can also be available within a machine translation tool. A demo can help understand the features better, the pricing of the product, and performance expectations from the product. #### Selection of Machine Translation Software **Choose a selection team** A team including technical personnel, a business user, a decision maker, and an IT professional is a good mix to test or evaluate different MT engines. **Negotiation** This step occurs after a certain price is quoted by the vendor. The team from the organization negotiates depending on their budget and up to what extent the product fulfills their criteria. **Final decision** Generally, a chief marketing officer (CMO) can make decisions depending on how effectively the product will help the internal teams.