Best Live Chat Software - Page 36

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 712

Category Stats (Nov 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fortifi (+3.05%) - Among all products in this category, Fortifi recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 106,100+ Authentic Reviews
  • 712+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Salesforce Service Cloud, Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Tidio, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=tidio&focus%5B%5D=podium)

Knitware

Knitware is more than a team management tool; it’s an intelligent platform designed to empower your workforce. With AI-driven insights, seamless collaboration, and engagement-enhancing features, Knitware transforms the way teams work together. From project management and smart HR to payroll, task automation, and dynamic communication channels, it keeps your team aligned, motivated, and performing at their best. Experience a new era of productivity by leveraging embedded AI to transform insights into immediate action.

Who Is the Company Behind Knitware?

  • Seller: Sourcefit
  • Company Website:
  • HQ Location: 19th Floor Exxa Tower, Bridgetowne IT Park, Ugong Norte, C5 Road, Quezon City, Metro Manila, Philippines 1110, PH
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Phone: +63 2 8470 2484

Knock Knock App

Knock Knock App is an AI-powered website agent that turns your website visitors into real conversations, calls, and qualified leads automatically. Unlike traditional chatbots, Knock Knock App doesn’t just answer questions. It actively engages visitors based on intent, starts conversations at the right moment, and seamlessly connects them to your team via chat, voice, or video.

Average Rating: 4.9/5.0

Total Reviews: 10

How Do G2 Users Rate Knock Knock App?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Knock Knock App?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Knock Knock App?

Konversable

konversable is a complete chat solution for businesses to use with their customers. Our no-code cloud based software allows businesses to quickly and easily offer web live chat, web chatbots, Facebook Messenger and WhatsApp API communications with customers from one centralised dashboard. Our mobile app allows for easy multi-channel communication on the go. Our web chat widgets can be completely customised to reflect the look & feel of the brands website. Our unique MediaFlo feature allows for automation using video (from the business AND customer-side) to maximise customer engagement and insight. konversable also allows businesses to message customers at scale over both SMS and WhatsApp, ensuring a fully circular customer communications experience. Our technology can be installed across 99% of websites. We also offer both turnkey and custom integrations where required. Finally we pride ourselves on full on-boarding and support.

Who Is the Company Behind Konversable?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Korra

Who Is the Company Behind Korra?

  • Seller: Korra
  • Year Founded: 2020
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Lead2Team

Lead2Team is a digital business card platform designed for companies that manage teams. It helps marketing, sales, and HR teams replace paper business cards with a centralized, editable, and brand-controlled digital solution. Companies use Lead2Team to onboard employees in minutes, keep contact data always up to date, and measure real engagement generated through meetings, events, and trade shows. Key capabilities include: Excel-style management / Bulk data upload / Team templates / Custom domain URL, Apple/Google Wallet, QR codes, Email signatures, NFC cards, and more / Lead capture / Privacy policy and consent tracking / Automated onboarding for employees / Lead2Team is built for mid-size and enterprise organizations that need control, scalability, and measurable results from their digital business cards.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Lead2Team?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Lead2Team?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Lead2Team?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of creation with Lead2Team, facilitating quick and intuitive deployment of digital business cards.
  • Users praise the ease of use of Lead2Team, finding setup quick and intuitive for their teams.
  • Users find the easy setup of Lead2Team beneficial, enabling quick deployment and smooth user adoption from day one.

What Are Recent G2 Reviews of Lead2Team?

LeadCaller

Leadcaller is a Swedish innovation designed to transform website visitors into valuable leads, helping businesses capture missed opportunities. Their services include customizable communication widgets, callback features, and chat functionalities aimed at enhancing lead generation. With over 500 satisfied customers, Leadcaller focuses on providing personalized demos and tailored solutions for various businesses. Their target clients are companies looking to improve their customer engagement and increase lead conversion rates.

Who Is the Company Behind LeadCaller?

Leodesk

Leodesk is the customer support software built for teams that have outgrown the basic help desk. Bring email, live chat, automation, and SLA management into one fast, unified workspace so support agents stop juggling tabs and start resolving tickets. Built by people who've actually worked a support queue, Leodesk replaces clunky legacy help desks. A shared inbox that threads even messy forwarded emails, a sub-40KB live chat widget your engineers won't disable, dry-run automation testing, and SLA clocks that respect time zones and business hours. Whether you're an e-commerce brand handling order and refund tickets, a SaaS company syncing support with engineering, or an agency managing multiple client inboxes from one place. Leodesk gives your team a single, fast, secure workspace to run support like a real product, not a chore.

Who Is the Company Behind Leodesk?

Lime CRM

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data. With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences. Hosted or on your own server.

Average Rating: 4.3/5.0

Total Reviews: 92

How Do G2 Users Rate Lime CRM?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Lime CRM?

Who Uses This Product?

  • Company Size: 51% Small, 46% Medium

What Do G2 Reviewers Say About Lime CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the extreme customizability of Lime CRM, enabling tailored solutions without relying on external support.
  • Users value the extensive customization options in Lime CRM, enhancing their ability to tailor the system to their needs.
  • Users appreciate the flexibility of Lime CRM, allowing for complete customization and streamlined organization of information.
  • Users praise Lime CRM for its excellent customer support, highlighting their friendly and responsive assistance.
  • Users value the extreme customization of Lime CRM, appreciating the ease of adapting it to their needs.
Cons
  • Users find that Lime CRM has limited features, impacting integration and functionality with essential tools like Office 365.
  • Users experience call issues with Lime CRM, such as slow desktop response and limited web client integration.
  • Users face challenges with inaccurate data from Lime CRM, leading to frustrating inefficiencies in their workflow.
  • Users find some functions difficult to use, especially regarding security, causing frustration in their experience.
  • Users experience limited customization options with Lime CRM, hindering seamless integration and workflow efficiency.

What Are Recent G2 Reviews of Lime CRM?

What Are G2 Users Discussing About Lime CRM?

Livebeep

Livebeep is an AI-powered customer communication platform designed to help businesses manage, automate, and improve conversations with their customers from a single place. It brings together channels such as WhatsApp, web chat, Instagram, Messenger, and Telegram, allowing teams to centralize interactions and provide a more consistent customer experience. With Livebeep, businesses can use AI agents and automation to handle repetitive enquiries, qualify leads, capture customer information, and support different stages of the customer journey, while keeping human agents available whenever personal assistance is needed. The platform also provides tools for conversation management, customer data organization, and team collaboration, helping sales, marketing, and customer service teams respond more efficiently without losing the human side of communication. Livebeep combines AI, automation, and human support to help businesses turn customer conversations into better experiences and business opportunities.

Who Is the Company Behind Livebeep?

LiveChat4Dynamics

Imagine turning your website into a powerful connection tool with LiveChat4Dynamics. This handy app brings your Microsoft Dynamics 365 CRM and website visitors closer by integrating a live chat widget right on your site. The result? Real-time conversations that let you engage instantly and offer quick support. But it doesn’t stop there. Every chat is automatically saved in your Dynamics 365 CRM, giving you a complete view of your customers. You’ll gain valuable insights into their needs, preferences, and past interactions, helping you build stronger, more personalized relationships. LiveChat4Dynamics also makes lead generation a breeze. When visitors chat with you, their information is captured directly in your CRM. This means you can turn casual visitors into potential customers and guide them with tailored conversations that meet their needs. And let’s talk about customer satisfaction. By responding quickly to inquiries and concerns, you show your visitors they’re a priority, leaving a positive and lasting impression. Need a boost in sales? With LiveChat4Dynamics, you can chat with prospects in real time, answer their questions, and guide them toward making a purchase. It's like having a personal sales assistant working 24/7! LiveChat4Dynamics is your go-to solution for better engagement, smoother sales, and top-notch customer service. With it, your website becomes more than just a page—it becomes a space where connections happen and businesses grow.

Who Is the Company Behind LiveChat4Dynamics?

  • Seller: Inogic
  • Year Founded: 2006
  • HQ Location: Navi Mumbai, IN
  • LinkedIn® Page: www.linkedin.com
    158 employees on LinkedIn®
Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026