
Leodesk is an all-in-one customer support and helpdesk platform combining shared inbox, live chat software, email deliverability tools (BYODKIM), automation & SLA rules, a passwordless customer portal, and optional AI assist. Who it's for: Support teams, CX leads, e-commerce brands, SaaS companies, and agencies who've outgrown Zendesk, Freshdesk, or a shared Gmail inbox and need a faster, more transparent support ticketing system. Why teams switch: 41% faster first response times, 38% of tickets deflected before reaching an agent, 96% CSAT held even at high volume. Key Features - AI Customer Support - Shared Team Inbox - Help Desk & Ticket Management - Live Chat Software - Email Support Management - Workflow Automation - SLA Management - Customer Portal - AI Reply Assistance - Analytics & Reporting - Team Collaboration - Shopify, Slack, Linear & 30+ Integrations Try it free: Free plan for up to 3 agents. Paid plans start at $15/agent/month with AI assist.