The fact that it is extremely customizable without much external support. The onboarding superadmin training enables the business to make many changes to the layout without having to rely on third-party consultants.

The team behind Lime are actively adding new updates to the system, and their customer support is great. Review collected by and hosted on G2.com.

E-mail integration could be better. Most of our employees using LimeCRM still prefer to use Outlook, and the plugin could be a bit more fleshed out functionality-wise. Review collected by and hosted on G2.com.