Best Live Chat Software - Page 30

Cute Live Support

Cute Live Support is a live chat software for ASP.NET sites.

Cybergine

Cybergine is an AI shopping assistant for Shopify and ecommerce stores. It connects to your store, syncs your product catalogue, policies and pages, and then answers shoppers on your storefront widget, WhatsApp and Telegram with the exact product, price and availability. Answers arrive as product cards with images, prices and links rather than generic text, so a shopper can go straight from question to basket. What shoppers can do - Ask for a product in plain language (a waterproof jacket under £100, a tyre that fits a 29-inch wheel) and get matching products from your live catalogue. - Check whether two products work together. Cybergine understands compatibility, so it knows which parts fit which frame or which case fits which phone, and says so. - Get answers on shipping, returns, sizing and store policies drawn from your own pages and Knowledge entries. - Look up an order and get status updates inside WhatsApp or the web chat. - Reach a person. When a question needs a human, the assistant hands the conversation to your team with full context. What merchants get - One Command Center to coach each assistant's tone and rules, add Knowledge entries, review conversations and track usage across channels. - Catalogue sync from Shopify, so prices and stock stay accurate without manual updates. - Three channels from one setup: the storefront web chat widget, WhatsApp Business and Telegram, all served from the same catalogue and settings. - Grounded answers. When the catalogue does not carry something, the assistant says so rather than guessing. - Fast setup. Install from the Shopify App Store, sync, and the assistant is live in minutes. No code required. Who it is for Cybergine is built for small and mid-sized ecommerce teams that want the product-aware AI support large retailers run, without the enterprise price tag or a long implementation project. It was created by Eugene Zubanov, a machine learning engineer with a background in search and recommendation systems Pricing A Free plan covers the web chat widget with one assistant. Essentials (£29/month) adds up to three assistants, a Knowledge base and the WhatsApp channel. Growth (£79/month) adds up to five assistants, Telegram and priority support. Enterprise pricing is available for larger catalogues and unlimited assistants.

Dante AI

Dante AI is AI customer service that runs itself. Train an AI agent on your website, documents, or knowledge base - it goes live in 60 seconds and answers customer questions accurately in over 100 languages, via chat or voice. Human handoff is built in. When your AI agent reaches its limits, it transitions the conversation to your team in one message. Every conversation is tracked with resolution rates and satisfaction scores. Deploy as a website widget, standalone page, custom domain, or through the API. Capture leads mid-conversation. Export chat records for compliance. Connect to your existing tools through Zapier and native integrations. No code required. Free to start. Paid plans from $29/month.

Average Rating: 4.8/5.0

Total Reviews: 3

DashCX

DashCX is an advanced collection of free business messaging tools built to help businesses leverage the power of the WhatsApp Cloud API. This is a new communication system for WhatsApp. Businesses can now connect with 1000s of active leads at once, empower their team to collaborate on chat and achieve more, manage chats with your team, setup delightful chat journies, embed onto webpages and so much more. DashCX's free set of tools is purpose built to harness the power of business messaging on whatsapp for businesses. Imagine if every member in your team had the power to talk to 1000s of customers on whatsapp at once. That is DashCX, whatsapp on steroids for high-growth teams. The free software supports the following functionalities: 1. One-click onboarding to WhatsApp Cloud API 2. Unlimited Contact Management 3. Unlimited Broadcast Messaging & Scheduler 4. WhatsApp Bot Builder 5. 10 Agents Live Chat - Web, iOS & Android 6. Website Widget Generator 7. WhatsApp QR Code Generator 8. WhatsApp Template Manager 9. Agent Performance Matrix 10. Admin Dashboard & Reporting To start using DashCX, you will need to have: 1. A mobile number that can receive OTP and must not have WhatsApp setup 2. A Facebook account 3. Valid Business Verification documents Use these tools for any business messaging purpose, not just Marketing. Here are a few use cases DashCX can be used for: Small - Mid Sized Online Businesses --------------------------------- Sales & Marketing 1. Handle all live chats on a single number with upto 10 sales agents 2. Schedule broadcast messages to active leads for nurturing 3. Schedule webinar reminders to improve attendance 4. Integrate within your website/lead forms for instant messaging delight 5. Monitor agent performance on chat and drive revenue HR 1. Send one-to-one business messages to all employees at once 2. Setup a self-serve bot on WhatsApp easily for your team 3. Manage live employee queries on chat with your HR team 4. Maintain employee database in contacts Operations 1. Send payment reminders on whatsapp in bulk 2. Schedule renewal reminders in bulk 3. Build a customer support self-serve bot easily 4. Maintain customer lists and send timely notifications 5. Handle customer queries on whatsapp with you team Education Institutes ------------------ 1. Setup 10 admission counsellors on one number, monitor performance 2. Send an instant notification to new leads through integration 3. Schedule event updates, timelines, notification broadcast messages 4. Bring New Leads, Current Students, Alumni, Faculty, Parents all under 1 platform for easy chat management NGOs ----- 1. Schedule and send broadcast messages to all donors / beneficiaries 2. Use Quick Replies and Bots to capture information from 1000s easily 3. Receive donations through whatsapp 4. Setup a dedicated helpline chat support for projects 5. Setup self-paced learning chat bots for specific projects Retail Showroom Businesses -------------------------- 1. Setup in-store QR code for offline to online lead conversion 2. Take immediate feedback on services through whatsapp 3. Send invoices/payment receipts professionally on whatsapp 4. Setup a reliable support channel for your business 5. Monitor all whatsapp chats one a single number with upto 10 agents The possible use cases are endless. DashCX is a chat system, just like whatsapp but on steroids and powered by the Cloud API. Start today to experience the power and future of business messaging.

Dead Simple Chat

Dead Simple Chat is the easiest way and free way to embed chat on your website. You can have group chat, for churches and stock brokers live events, schools etc. Easily add multiple chat rooms to your site. As the name suggests it is very easy to add to your site and is free for upto 5 online users. We have features like kick and ban users, one to one chat and chat rooms. Ban custom bad words, create password protected chat rooms Create moderators who can moderate chat rooms You can also share gifs and photos etc customise chat room to match your website create white label chat rooms( show your brand name instead of dead simple chat) Most of the features are available in the free version itself

Deflekt.ai

Deflekt.ai is a generative AI Customer Support Tooling. It can be used for internal and external communication.

Desk360

Desk360 is an omnichannel customer support platform, enabling businesses of all sizes to have a 360-degree view of their customers and utilize a next-gen inbox for their mobile apps and websites. It lets you to communicate with your customers on any channel (email, live chat, social media, WhatsApp, and even a message box inside their mobile apps), while unifying all messages on a single screen for your customer representatives. With Desk360, you can create an inbox for your users to get in touch with you on their own terms. Desk360 offers integrations with the App Store, Google Play Store, and Huawei AppGallery, so you can aggregate all store reviews on a single page and respond to your customers without switching back and forth between your store accounts. Managing your social media accounts with Desk360 is a breeze. You can view and answer all customer messages coming from Facebook, Instagram, and Twitter on a single screen, saving your representatives huge amounts of time. Do you use different email addresses for providing support to your customers? No worries, because you can unify all your email addresses on a single screen. What’s more is that you can create custom FAQ and contact pages on your website to give your customers holistic support from your brand. Discover Desk360 today and start communicating with your customers with pre-defined Desk360 messages prepared by professional translators in 40 languages! Manage your customer messages coming from these 11 channels on one page, and get detailed reports on both products and users. Choose who will be responsible for which project by assigning special agents to each product, and encourage cooperation between teams to increase their performance!

Average Rating: 4.5/5.0

Total Reviews: 50

DeskDingo

Boost sales and enhance your customer experience with DeskDingo's free live chat software.

Deskline

Deskline is an AI-powered multi-channel customer service platform built specifically for hotels, property managers, tourism businesses, and service companies across Southeast Asia and beyond. It unifies every customer conversation — from Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, Email, and a LiveChat widget — into one clean inbox, with an AI that responds within seconds, 24 hours a day, 7 days a week. The platform is built on the principle that hospitality businesses should never miss a guest message. Whether a potential guest is asking about room rates at midnight or a returning customer needs help at 6am, Deskline ensures they receive an immediate, accurate, and helpful response — drawn from your own property knowledge base — without requiring a staff member to be available.

Desky

Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smartphones on-the-go.

Dialogo

DialShree Predictive Dialer

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government DialShree has some futuristic add-ons to offer more consolidated call centre software to specific industries. Visit us @ https://elisiontec.com/products/contact-center-software/

Average Rating: 4.6/5.0

Total Reviews: 55

dontgo

DontGo is a software with patented technology that reinvents Chat by utilizing AI to solve how companies convert web visitors into customers and turn web impressions into revenue

Average Rating: 5.0/5.0

Total Reviews: 2

Dstny Omnichannel

Faqbot builds a FAQ database based on your existing FAQs content and response to same questions that are formulated differently. It learns from each conversation to improve its responses.

easiware

easiware is a comprehensive customer service platform that empowers businesses to streamline and centralize their customer interactions across various channels such as email, web forms, social media, and more. The primary objective of easiware is to help personalized conversations, enabling businesses to address customer inquiries more effectively. The ultimate goal is to transform traditional customer care practices and provide a memorable and valuable customer experience. One key feature of easiware is its ability to create a 360-degree customer profile and to consolidate customer information from multiple touchpoints into a centralized view. This holistic perspective allows customer support teams to have a deeper understanding of each customer's history, preferences, and interactions with the company. Armed with this comprehensive customer profile, businesses can tailor their responses and support to meet individual needs more precisely. The software is designed with a focus on enhancing efficiency and productivity through the integration of automation features. By automating routine tasks and processes, easiware frees up valuable time for customer support teams, enabling them to focus on more complex and personalized aspects of customer interactions.