Dante AI Reviews & Product Details

Dante AI feels like the solution I’ve been looking for to for AI Chatbot, Calls and Liveagent in one for my business. I’ve only recently started exploring it, but I’m already impressed with how well-designed the whole experience is.

And it’s simple to set up, and manage for me since it's no-code. It's working for us at least for now and the AI sounds great too.

I've tried a number of AI custom chatbot builder but if you’ve been looking for an AI system that feels ready out of the box, this works. Review collected by and hosted on G2.com.

So far, nothing major stands out. If anything, I’d love to see human handover added to the voice AI in the future. That would make it a complete solution for us if that happens. Review collected by and hosted on G2.com.

Real time answers to baggage rules, flight status, and rebooking options; multilingual replies help our international travelers. The handover to ops during IRROPS is configurable. Review collected by and hosted on G2.com.

We had to build dedicated handoff logic for different operational teams to ensure correct downstream workflow. Review collected by and hosted on G2.com.

I enjoy ease of use and how natural my workflow has been since day one. I started using it around a year ago, and never looked back. Review collected by and hosted on G2.com.

Didn't find much so far, anything I break team provides support on super fast. Review collected by and hosted on G2.com.

We connected Dante to our shipping KB so customers and carriers get quick ETA and document guidance. The bot can handle common exception flows without human intervention. Review collected by and hosted on G2.com.

Parsing nonstandard legacy tracking IDs required a custom pre-processor. Review collected by and hosted on G2.com.

Handles appointment booking, pre op guidance and insurance eligibility checks; voice fallback helps older patients. Clinicians reviewed the flows easily in the admin console. Review collected by and hosted on G2.com.

Needed stronger PHI governance defaults during initial setup; we implemented additional access controls. Review collected by and hosted on G2.com.

We trained the model on product specs, store pickup rules, and loyalty program FAQs it gives accurate, localized responses and upsell suggestions. Review collected by and hosted on G2.com.

Importing very large SKU catalogs needed some manual preprocessing for best results. Review collected by and hosted on G2.com.

Flexible integration points (APIs, webhooks) and strong admin controls let our compliance team sign off quickly. The bot handles transactional FAQs safely. Review collected by and hosted on G2.com.

Would prefer more banking-specific conversation templates to speed rollouts. Review collected by and hosted on G2.com.