Best Hotel Management Software - Page 7

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 665

Category Stats (Sep 2026)

  • Average Rating: 4.32/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MiniHotel PMS (+0.71%) - Among all products in this category, MiniHotel PMS recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,300+ Authentic Reviews
  • 665+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Oracle Hospitality OPERA Property Management System, roommaster, Canary Technologies, HotelRunner, Cloudbeds, SkyTouch Technology, and 360HMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=roommaster&focus%5B%5D=canary-technologies&focus%5B%5D=hotelrunner&focus%5B%5D=cloudbeds&focus%5B%5D=skytouch-technology&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms)

eZee Absolute Hotel PMS

eZee Absolute is a complete cloud-based hotel PMS system which helps hotels in automating operations right from front-office, back-office, check-in, check-out, reservations, billing, housekeeping, and many more. eZee Absolute helps hotels to improve the guest experience they impart and increase their revenue. eZee Absolute is a perfect fit for all types and sizes of accommodations viz. hotels, motels, guest houses, B&Bs, serviced and boutique apartments, hostels, and even hotel groups.

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate eZee Absolute Hotel PMS?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind eZee Absolute Hotel PMS?

Who Uses This Product?

  • Company Size: 33% Medium, 33% Small

What Are Recent G2 Reviews of eZee Absolute Hotel PMS?

HelloShift

HelloShift is an AI-powered hotel operations platform that replaces fragmented tools with one system for guest communications, housekeeping, staff collaboration, and contactless check-in. Founded in 2014 and based in San Francisco, HelloShift serves independent hotels, boutique properties, and branded franchises across Marriott, Hilton, Wyndham, and IHG portfolios. AI Voice answers calls 24/7 in 100+ languages, handling up to 85% of routine inquiries (per SoFLA Vacations case study) and booking rooms directly through PMS integration. AI Guest Messaging automates SMS, WhatsApp, and webchat conversations while capturing guest preferences. A trainable hotel chatbot deploys on the property website and direct booking flows to convert visitors before they fall off to OTAs. The housekeeping module uses AI-powered room assignment optimization with real-time status tracking, mobile checklists, and performance analytics. Contactless check-in lets guests register digitally with ID verification, e-signatures, and mobile keys - no app download required. Staff collaboration replaces radios and paper logs with unified messaging and task management. HelloShift is cloud-based and works on any device. Hotels can start with a single module and expand over time - from staff-only tools to a full guest-facing and operational suite. The platform integrates with 40+ property management systems including Oracle Opera, Mews, Cloudbeds, StayNTouch, and RoomKey, so hotels do not need to change their existing PMS. Hotels evaluating HelloShift typically compare it against Alice/Actabl, Kipsu, Whistle, Quore, Flexkeeping, hotelkit, Akia, Canary Technologies, HiJiffy, and Duve. Where alternatives specialize in one feature surface, HelloShift bundles guest-facing AI and back-of-house operations on a single platform instead of stitching together 3-5 point solutions. Typical results include a 20-35% increase in direct bookings from AI-answered calls, 30% faster room turnover through optimized housekeeping workflows, and 43% reduction in staff turnover with streamlined communication. HelloShift is used by properties ranging from 12-room boutique inns to 1,600-room full-service resorts. HelloShift requires no hardware installation and no app download for hotel guests. New properties can go live within days. The platform supports multiple languages for both staff and guest-facing interfaces, making it suitable for international hotel groups and properties serving diverse traveler populations. Pricing is per-room, per-property with plans available for staff-only operations, guest-facing communications, or a combined suite. HelloShift holds 4.9/5 stars from 267 customer reviews on Hotel Tech Report and is Capterra 5-star certified.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind HelloShift?

  • Seller: HelloShift
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, US
  • Twitter: @helloshift
    214 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of HelloShift?

What Are G2 Users Discussing About HelloShift?

hotelery Next Hotel Operations

hotelery is the all-in-one platform for collaboration and guest services in hotels. With our solutions, all employees have the right information at their fingertips, anytime and anywhere, enabling them to do their jobs faster and more effectively. Whether on a computer, tablet or smartphone. Hoteliers can provide their guests with everything they need to know about their hotel and services - contactless and available at any time. And best of all: without expensive new hardware purchases.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate hotelery Next Hotel Operations?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.3/10 (Category avg: 8.8/10)
  • Revenue Management: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind hotelery Next Hotel Operations?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of hotelery Next Hotel Operations?

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Hotel Link Solutions

Hotel Link was founded in 2011 by the WHL Group and Tourism Holdings to empower hotels and resorts with technology solutions and digital marketing services without any technical jargon. A range of core solutions that we offer comprises: 1. Booking Engine: drives more direct bookings to the property's website and allows hoteliers to create specials, handle multiple rooms bookings, upsell services, and much more. 2. Channel Manager: manages all the property's online inventory distribution and automatically connects rates, availability, stop sell, and more details to all the key online channels, such as Agoda, Expedia, and Booking.com. 3. Front Desk: organises the small to medium-sized property's daily operations such as booking status management, drag and drop room allocation, housekeeping module, guest account and invoice, etc. 4. Website: we provide beautifully designed and easy-to-use website templates that come with many customisable features. They are easy to update, responsive, fast-loading and optimised for conversions. 5. Smart Rate: an intelligent algorithm that allows hoteliers to monitor how OTAs are pricing their rooms versus rates that the properties are promoting via their own website. The ultimate tool to make sure the price offered by the properties are always competitive.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Hotel Link Solutions?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Hotel Link Solutions?

  • Seller: Hotel Link Solutions
  • Year Founded: 2011
  • HQ Location: Hong Kong, Hong Kong
  • Twitter: @HotelLink_GB
    221 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    79 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Hotel Link Solutions?

Hotel Property Management System

Web-based system that provides central reservation system (GDS, IDS distribution), CRM, real-time reporting, back-office system, etc.

Average Rating: 4.0/5.0

Total Reviews: 2

Who Is the Company Behind Hotel Property Management System?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Hotel Property Management System?

Hotel Superhero

Hotel Superhero is a next-gen, cloud-based property management software which is built to empower hoteliers and lend a remarkable experience to their guests. With its completely integrated modules ranging from front desk to finance, rate manager to customer profiles, POS to channel manager Superhero is ready to change the PMS ecosystem completely. Join the trend now to experience an unprecedented control over your core business, which is to keep your guests happy, and be the Superhero of your properties.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Hotel Superhero?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Hotel Superhero?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of Hotel Superhero?

What Are G2 Users Discussing About Hotel Superhero?

JCL Hotel

An integrated travel agency, front desk, and financial solution for hostels, motels or small and medium hotels.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate JCL Hotel?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 5.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.3/10 (Category avg: 8.8/10)
  • Revenue Management: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind JCL Hotel?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of JCL Hotel?

Membroz

Membroz is an all-in-one cloud-based Membership Management System. - Club & Resort Management Software - Timeshare & Vacation Ownership Software - Gym, Yoga & FitnessManagement Software - Community, Association & Society Management Software Best membership management software also manages events, marketing, booking, payment, billing, reporting, sales, and team performance. Our Business App is the most downloaded/reviewed iPhone & Android App. Price starts @ $100/month. Sign up for a Free Trial.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Membroz?

  • Reporting and Analytics: 8.3/10 (Category avg: 8.7/10)
  • Facility Maintenance: 9.2/10 (Category avg: 8.8/10)
  • Revenue Management: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Membroz?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Membroz?

What Are G2 Users Discussing About Membroz?

mycloud PMS

Our solution is designed for hoteliers and helps them improve revenues and manage hotel operations more efficiently, the product is subscription-based and available on cloud thus helping hoteliers to move away from CAPEX and get on to OPEX. The system is designed using Microsoft platform and is hosted on Amazon EC2 across, UK, USA, and Singapore. We designed the solution keeping in mind the needs of small and medium-sized hotels and chains, the system automates lots of processes hence allowing hotel staff to be free and spend more time interacting with guests. We built a complete ecosystem around our platform integrating other third-party solutions which are popular among hotels like payment processing, salesforce, CRM, booking engines and also providing API for other systems to openly connect with our platform.  Recently we have introduced new and advanced features like contactless, check-in, digital payments, mobile keys to open doors, manage guest stay and bills, digital menus, and checkout, all from the convenience of guests' own mobile phone.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate mycloud PMS?

  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 9.2/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind mycloud PMS?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of mycloud PMS?

My Hotel Line

MyHotelLine is a versatile and comprehensive cloud-based hospitality management system that empowers hotels and resorts to enhance guest experiences and streamline operations. Our software offers a wide array of features, ensuring efficiency and excellence in the modern hotel industry. Key Features: 1. Front Desk Management: Simplify guest check-ins and check-outs, reservations, and inquiries with an intuitive interface. 2. Housekeeping: Efficiently manage room assignments, housekeeping tasks, and maintenance to ensure pristine guest accommodations. 3. POS (Point of Sale): Seamlessly handle restaurant and bar services, including order taking, billing, and payment processing. 4. Inventory Control: Keep track of supplies, amenities, and stock levels to prevent shortages and reduce waste. 5. Accounting: Streamline financial transactions, bookkeeping, and reporting for transparent and efficient financial management. 6. Multi-Menu Management: Easily switch between menus for different occasions or seasons, offering guests variety and freshness. 7. Multi-Language Support: Serve a global clientele by providing menus and services in multiple languages. 8. Session and Day-Wise Menus: Customize menus based on the time of day and specific days to maximize offerings and minimize waste. 9. Centralized Multi-Outlet Handling: Manage multiple restaurant outlets centrally, ensuring consistency and efficient management. 10. Borrow Menu Functionality: Transfer menu items between outlets to optimize inventory usage. 11. Kitchen Display System (KDS) and Order Display Module (ODM): Improve kitchen efficiency and order accuracy. 12. Steward App: Enable waitstaff to take orders directly at tables, enhancing guest interactions. 13. QR Code Ordering System: Offer a contactless dining experience, promoting safety and convenience. 14. Recipe and Costing Management: Determine the cost of goods to set competitive prices and manage profit margins effectively. 15. Purchase Management: Simplify procurement with purchase order creation and tracking. 16. Stock Management: Monitor inventory levels in real-time to reduce waste and ensure timely restocking. 17. Account Receivables and Payables: ** Streamline financial transactions and improve financial visibility. 18. Loyalty Program: Reward and retain loyal customers to drive repeat business. 19. Feedback Management: Collect and analyze guest feedback to enhance the overall guest experience and reputation. 20. Online Ordering App: Offer takeout and delivery options, expanding revenue streams. Benefits: - Enhanced Guest Satisfaction: Streamlined operations lead to superior guest experiences and personalized service. - Operational Efficiency: Reduce costs, improve revenue, and enhance efficiency through automation. - Data Security: Our cloud-based system ensures data privacy and security. - Scalability: Suitable for hotels of all sizes, from boutique to large resorts. - Personalized Support: Access to dedicated customer support and resources. MyHotelLine empowers hotels to embrace technology and deliver exceptional guest experiences while optimizing efficiency and profitability. Whether you're a small boutique hotel or a sprawling resort, MyHotelLine is your partner in elevating your hospitality game.

Average Rating: 3.3/5.0

Total Reviews: 2

Who Is the Company Behind My Hotel Line?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are G2 Users Discussing About My Hotel Line?

OASIS PMS

Linux-based solution with iPhone/blackberry support, online booking, POS, PABX call accounting modules available. For budget hotels.

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate OASIS PMS?

  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind OASIS PMS?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of OASIS PMS?

What Are G2 Users Discussing About OASIS PMS?

Optima PMS

optima anywhere is an all-in-one hotel management solution.

Average Rating: 4.0/5.0

Total Reviews: 2

Who Is the Company Behind Optima PMS?

  • Seller: Silverbyte Ltd
  • Year Founded: 1992
  • HQ Location: Nesher, Israel
  • Twitter: @OptimaHMS
    71 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Optima PMS?

Quality Operations

Hoxell’s Quality Operations Module allows you to automate, plan, monitor every housekeeping, maintenance, front office and food and beverage activity. With the manger's dashboard and the instant messaging every department is under control

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Quality Operations?

  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.3/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Quality Operations?

  • Seller: Hoxell
  • Year Founded: 2013
  • HQ Location: Chiasso, CH
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Quality Operations?

QuoHotel

QuoHotel PMS for hotels allows you to control all the management areas of your hotel establishment efficiently, agile and fully integrated. This hotel management software will provide you with all the necessary tools to manage your hotel establishments, be they holiday , spa , urban or resort , temporary or not.

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate QuoHotel?

  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.3/10 (Category avg: 8.8/10)
  • Revenue Management: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind QuoHotel?

  • Seller: Quonext
  • Year Founded: 2021
  • HQ Location: Sant Cugat del Vallès, ES
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of QuoHotel?

Rezlynx PMS

Comprehensive solution with a PMS, conference & banqueting, digital marketing, central reservations and an online booking module

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Rezlynx PMS?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Rezlynx PMS?

  • Seller: Guestline
  • Year Founded: 1991
  • HQ Location: Shrewsbury, GB
  • Twitter: @Guestline
    4,059 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    150 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Rezlynx PMS?

What Are G2 Users Discussing About Rezlynx PMS?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated March 3, 2025