# Top Free Genesys AppFoundry Marketplace Check out our list of free Genesys AppFoundry Marketplace. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) to ensure you get the right product. ## View Free Genesys AppFoundry Marketplace G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **18** Genesys AppFoundry Marketplace Products Available View all [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) View all [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) ### [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) [By Genesys](https://www.g2.com/sellers/genesys) [ (1,555)4.4 out of 5 ](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews "Read Genesys Cloud CX Reviews") Product Description Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems an **Users:** Case Advocate, Manager · **Industries:** Information Technology and Services, Financial Services · **Market Segment:** 45% Mid-Market, 40% Enterprise User SentimentHow are these determined? Reviewers appreciate the platform's robust open APIs, developer tools, scalability, cloud-native architecture, and the ability to quickly deploy and scale solutions, as well as its robust omnichannel capabilities, intelligent routing, and powerful analytics. Users experienced a steep learning curve for advanced features, vague information surrounding new releases, occasional errors when using newer features or adjusting configurations, and complexities in customizing reports to meet specific business requirements. Year Founded 1990 HQ Location Menlo Park, CA Company Website https://www.genesys.com Twitter @Genesys LinkedIn® Page https://www.linkedin.com/company/601919/ Phone +1 650 466 - 1100 ### [Lightico](https://www.g2.com/products/lightico/reviews) [By Lightico](https://www.g2.com/sellers/lightico) [ (369)4.8 out of 5 ](https://www.g2.com/products/lightico/reviews#reviews "Read Lightico Reviews") Product Description Lightico is an AI-powered platform for end-to-end customer journey orchestration, built to help regulated enterprises in financial services, energy, and telecoms run compliant digital journeys across **Users:** sales advisor, sales · **Industries:** Telecommunications, Financial Services · **Market Segment:** 61% Enterprise, 26% Mid-Market EF I like how Lightico allows you to remain compliant during a call, but the conversation flows more fluently. For me, being able to show the customer...[Read review](https://www.g2.com/products/lightico/reviews/lightico-review-4666481) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Very intuitive, easy to use. Surprisingly easy.[Read review](https://www.g2.com/products/lightico/reviews/lightico-review-4752208) Year Founded 2014 HQ Location New York, NY Company Website https://www.lightico.com Twitter @lightico LinkedIn® Page https://www.linkedin.com/company/13200839/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Appian](https://www.g2.com/products/appian/reviews) [By Appian](https://www.g2.com/sellers/appian) [ (499)4.5 out of 5 ](https://www.g2.com/products/appian/reviews#reviews "Read Appian Reviews") Product Description Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been auto **Users:** Consultant, Manager · **Industries:** Financial Services, Banking · **Market Segment:** 57% Enterprise, 28% Mid-Market User SentimentHow are these determined? Users frequently mention the platform's ability to quickly turn business requirements into working applications, its intuitive UI, seamless integration with various systems, and the benefits of its workflow automation and process visibility features. Reviewers mentioned that advanced customization can be limited, the user interface can sometimes feel rigid, performance can slow down with complex workflows, and the platform can be expensive for smaller organizations. Year Founded 1999 HQ Location McLean, Virginia Company Website https://www.appian.com Twitter @Appian LinkedIn® Page https://www.linkedin.com/company/8088/ Ownership NASDAQ:APPN ### [Brightmetrics](https://www.g2.com/products/brightmetrics/reviews) [By Brightmetrics](https://www.g2.com/sellers/brightmetrics) [ (133)4.9 out of 5 ](https://www.g2.com/products/brightmetrics/reviews#reviews "Read Brightmetrics Reviews") Product Description Brightmetrics is a robust analytics platform designed to elevate contact center performance through actionable insights. Our solution simplifies data extraction and visualization, enabling businesses **Industries:** Hospital & Health Care, Medical Practice · **Market Segment:** 55% Mid-Market, 24% Small-Business ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH The service. I was having trouble figuring out how to generate some specific data. So I sent their support team an email about the report I wanted...[Read review](https://www.g2.com/products/brightmetrics/reviews/brightmetrics-review-7637981) Year Founded 2010 HQ Location Petaluma, California Company Website https://brightmetrics.com/ Twitter @brightmetrics LinkedIn® Page https://www.linkedin.com/company/brightmetrics/ ### [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews) [By livepro](https://www.g2.com/sellers/livepro) [ (168)4.8 out of 5 ](https://www.g2.com/products/livepro-knowledge-management/reviews#reviews "Read livepro Knowledge Management Reviews") Product Description livepro is a comprehensive Customer Experience Knowledge Management solution designed to enhance the efficiency and effectiveness of customer service operations across various industries. Since its in **Users:** Knowledge Specialist · **Industries:** Government Administration, Insurance · **Market Segment:** 46% Mid-Market, 21% Enterprise ![Keith C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith C.") KC The hubs are fantastic to allow for ease of location of articles. The feedback and announcements have also proven very beneficial in communication...[Read review](https://www.g2.com/products/livepro-knowledge-management/reviews/livepro-knowledge-management-review-3020189) ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") CM There are so many features that are great: Reporting - has a great reporting suite to help easily maintain your KM tool Quiz - great interactive...[Read review](https://www.g2.com/products/livepro-knowledge-management/reviews/livepro-knowledge-management-review-4268717) Year Founded 2001 HQ Location North Sydney, NSW Company Website https://livepro.com/ Twitter @liveprosoftware LinkedIn® Page https://www.linkedin.com/company/2324422/ ### [Creovai](https://www.g2.com/products/creovai/reviews) [By Capacity](https://www.g2.com/sellers/capacity) [ (200)4.3 out of 5 ](https://www.g2.com/products/creovai/reviews#reviews "Read Creovai Reviews") Product Description Creovai is a software suite designed to bring intelligence and guidance to contact centers worldwide. By transforming unstructured conversation data into actionable insights, it empowers contact cente **Users:** Supervisor · **Industries:** Consumer Services, Banking · **Market Segment:** 58% Mid-Market, 26% Enterprise ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR We like its easy-to-use interface, the way it connects with external data sources, its ACD integration and the support we receive from Awaken.[Read review](https://www.g2.com/products/creovai/reviews/creovai-review-5334545) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT I feel Tethr is a fairly easy tool to use and understand. We have a couple of SMEs (subject matter experts) at our organization who work closely...[Read review](https://www.g2.com/products/creovai/reviews/creovai-review-6998431) Year Founded 2017 HQ Location University City, Missouri Company Website https://www.capacity.com Twitter @GoCapacity LinkedIn® Page https://www.linkedin.com/company/teamcapacity/ ### [CX Index](https://www.g2.com/products/cx-index/reviews) [By CX Index™](https://www.g2.com/sellers/cx-index) [ (12)4.7 out of 5 ](https://www.g2.com/products/cx-index/reviews#reviews "Read CX Index Reviews") Product Description CX Index is a SaaS Voice of the Customer (VoC) application headquartered in Dublin, Ireland. It helps organizations across diverse sectors capture and analyze customer feedback to measure, manage, and **Market Segment:** 50% Mid-Market, 25% Enterprise ![Steven D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven D.") SD The platform offers a comprehensive and holistic view of our customer feedback, making it easier than ever to stay in tune with customer sentiment...[Read review](https://www.g2.com/products/cx-index/reviews/cx-index-review-8106555) ![Swarup D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swarup D.") SD Professionalism, friendly attitude, Work Quality[Read review](https://www.g2.com/products/cx-index/reviews/cx-index-review-8107446) Year Founded 2012 HQ Location Dublin, Ireland Company Website https://cxindex.com/ Twitter @cxindex LinkedIn® Page https://www.linkedin.com/company/9369008 ### [Eccentex AppBase](https://www.g2.com/products/eccentex-appbase/reviews) [By Eccentex](https://www.g2.com/sellers/eccentex) [ (4)4.5 out of 5 ](https://www.g2.com/products/eccentex-appbase/reviews#reviews "Read Eccentex AppBase Reviews") Product Description Eccentex provides a low-code platform for digital business. Eccentex’ s flexible, cloud-architected software – built on its unified AppBase Platform – empowers people to rapidly deploy and easily exte **Market Segment:** 100% Mid-Market ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB It's a tool which can take your business with automation to a new heights and will leave a better experience for your customer[Read review](https://www.g2.com/products/eccentex-appbase/reviews/eccentex-appbase-review-3406419) CC I like technical support of the system, configure and run programs in the cloud.[Read review](https://www.g2.com/products/eccentex-appbase/reviews/eccentex-appbase-review-4751062) Year Founded 2006 HQ Location Culver City, US Company Website https://www.eccentex.com/ Twitter @Eccentex LinkedIn® Page https://www.linkedin.com/company/eccentex-corporation ### [Eyerys](https://www.g2.com/products/smoke-ci-eyerys/reviews) [By Smoke CI](https://www.g2.com/sellers/smoke-ci) [ (23)4.8 out of 5 ](https://www.g2.com/products/smoke-ci-eyerys/reviews#reviews "Read Eyerys Reviews") Product Description SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft impro **Industries:** Insurance · **Market Segment:** 52% Enterprise, 26% Mid-Market HB The flexibility to meet client requirements[Read review](https://www.g2.com/products/smoke-ci-eyerys/reviews/eyerys-review-7379499) JF I found that fact that reports being readily available is a huge plus.[Read review](https://www.g2.com/products/smoke-ci-eyerys/reviews/eyerys-review-7687990) Year Founded 2008 HQ Location Johannesburg, Gauteng Company Website https://www.smokeci.com/ Twitter @SmokeCIS LinkedIn® Page https://www.linkedin.com/company/smoke-customer-intelligence ### [Automaton](https://www.g2.com/products/automaton/reviews) [By Torry Harris Business Solutions](https://www.g2.com/sellers/torry-harris-business-solutions-c3668e74-c103-4807-af4b-6e3d792d8cd4) [ 0 ratings ](https://www.g2.com/products/automaton/reviews#reviews "Read Automaton Reviews") Product Description Automaton is a test automation tool. Automaton uses a visual flow chart-based design interface. It enables end to end continuous test automation of all components in application development - Web, API Year Founded 1998 HQ Location Perth Amboy, US Company Website https://www.torryharris.com/ Twitter @torryharris LinkedIn® Page https://www.linkedin.com/company/torry-harris-integration-solutions ### [Cobrowse.io](https://www.g2.com/products/cobrowse-io/reviews) [By Cobrowse.io LLC](https://www.g2.com/sellers/cobrowse-io-llc) [ (16)4.4 out of 5 ](https://www.g2.com/products/cobrowse-io/reviews#reviews "Read Cobrowse.io Reviews") Product Description Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers **Industries:** Computer Software · **Market Segment:** 69% Small-Business, 19% Enterprise ![SARAYU B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SARAYU B.") SB Integrating it to existing websites was quick and easier.The tool supports integration with widely used oother platforms such as zendesk ,firebase...[Read review](https://www.g2.com/products/cobrowse-io/reviews/cobrowse-io-review-10025489) RM The seamless integration provided by Cobrowse with the existing system is great. Other than that the feature to get the proper report of customer's...[Read review](https://www.g2.com/products/cobrowse-io/reviews/cobrowse-io-review-10033677) Year Founded 2018 HQ Location Wellesley, MA, United States Company Website https://cobrowse.io/ LinkedIn® Page https://www.linkedin.com/company/18473659 ### [ETS](https://www.g2.com/products/ets/reviews) [By Occam Networks](https://www.g2.com/sellers/occam-networks) [ 0 ratings ](https://www.g2.com/products/ets/reviews#reviews "Read ETS Reviews") Product Description ETS supports the development and continuous delivery of improvements and new features throughout your contact centre operations. Once operational, ETS provides continual, real-time performance feedbac HQ Location Greater London, England, United Kingdom Company Website https://www.occam.global LinkedIn® Page https://www.linkedin.com/company/occam-networks-ltd ### [Glance](https://www.g2.com/products/glance-glance/reviews) [By Glance](https://www.g2.com/sellers/glance) [ (23)4.5 out of 5 ](https://www.g2.com/products/glance-glance/reviews#reviews "Read Glance Reviews") Product Description Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glanc **Industries:** Information Technology and Services · **Market Segment:** 65% Mid-Market, 30% Enterprise ![Keith R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith R.") KR This product is easy to use and never has issues. It's always on your taskbar when you need it. Support is excellent. Someone is always...[Read review](https://www.g2.com/products/glance-glance/reviews/glance-review-476890) Year Founded 2000 HQ Location Wakefield, MA Company Website https://glance.cx Twitter @glancenetworks LinkedIn® Page https://www.linkedin.com/company/82035/ Phone 1-888-945-2623 ### [Ipiphany](https://www.g2.com/products/ipiphany/reviews) [By Ipiphany](https://www.g2.com/sellers/ipiphany) [ 0 ratings ](https://www.g2.com/products/ipiphany/reviews#reviews "Read Ipiphany Reviews") Product Description Ipiphany by Touchpoint Group is a New Zealand–based AI feedback analytics platform that helps organisations understand why customers feel the way they do. Touchpoint Group has over 20 years of experie Year Founded 2000 HQ Location Parnell, NZ Company Website https://ipiphany.ai LinkedIn® Page https://www.linkedin.com/company/touchpointgroup ### [Mobile Office for Genesys](https://www.g2.com/products/mobile-office-for-genesys/reviews) [By ideal systems](https://www.g2.com/sellers/ideal-systems) [ (6)5.0 out of 5 ](https://www.g2.com/products/mobile-office-for-genesys/reviews#reviews "Read Mobile Office for Genesys Reviews") Product Description Mobile Office for Genesys Cloud is the Mobile App that allows you to handle all types of Genesys interactions directly on your phone in a secure manner. It serves as a valuable extension to your deskt **Market Segment:** 67% Enterprise, 33% Small-Business LR A simple extension of Genesys Cloud, empovering the usage even though you're not at the desk.[Read review](https://www.g2.com/products/mobile-office-for-genesys/reviews/mobile-office-for-genesys-review-11582997) ![Olle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olle B.") OB Easy to use. Great UX and a fantastic support. Company really listen to enhancements and implement them quickly. The app is really easy to...[Read review](https://www.g2.com/products/mobile-office-for-genesys/reviews/mobile-office-for-genesys-review-11679116) Year Founded 1997 HQ Location Vilvoorde, BE Company Website https://www.idealsystems.be Twitter @idealsystems LinkedIn® Page https://www.linkedin.com/company/ideal-systems/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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