G2

Tara N.

contact centre sales

Enterprise (> 1000 emp.)

11/17/2021

"So accessible and convenient"

5/5

What do you like best about Lightico?

The ease of use.

The option to resend the documents to a different text/email in the process without starting from scratch.

The option to send pictures and messages via the chat link.

So convenient and accessible Thank you for making our job easier, not having to read out everything word by word now. Review collected by and hosted on G2.com.

What do you dislike about Lightico?

Merely customer feedback:

The link/website does not work on landscape mode on a tablet, and therefore, the customer is demanded to turn the device into portrait mode.

Without cookies enabled also, the website does not operate.

The text sizes are extremely small and although there are options to increase the screen size/zoom in; this minimizes the accessibility/ functionality of the file. Review collected by and hosted on G2.com.

Recommendations to others considering Lightico:

Absolutely do it! Makes your job so much easier. Review collected by and hosted on G2.com.

What problems is Lightico solving and how is that benefiting you?

Terms and conditions not needing to be read out over the phone word for word and instead of sending them out via a link/document for customers to approve, which improves customer accountability and time efficiency. Review collected by and hosted on G2.com.