Total Products under this Category: 320
Last updated: October 07, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Salesforce Service Cloud, HubSpot Service Hub, AskNicely, ReputationStacker, Glassbox, Userback, Delighted, and Simplesat.
Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=reputationstacker&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=delighted&focus%5B%5D=simplesat)
Suggest Feature is a user feedback management platform designed to help you understand what your users truly want. Our tool simplifies feedback-based product development by enabling you to collect feature requests, bug reports, and other valuable insights directly from your users. With Suggest Feature, users can stay informed about the product's direction through a transparent roadmap and keep up with the latest updates via a detailed changelog. By keeping your users actively involved throughout the product development lifecycle, we ensure that your product evolves in a way that aligns with user needs and expectations.
SupporTrends connects product teams with customer feedback, delivering automatic, actionable insight from actual users so that companies can iterate faster. In addition to processing call recordings, customer reviews, and more, SupporTrends offers integrations with popular platforms such as Intercom, Zendesk, Kustomer and more. With full sentiment analysis, NPS impact estimation, and feature-based action recommendations, SupporTrends helps plot a clear feature and product development roadmap.
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SurveyGauge is a B2B customer experience platform built for relationship-driven mid-market companies that want to turn feedback into growth, not just dashboards. Unlike self-service survey tools, SurveyGauge combines a dedicated NPS and feedback platform with hands-on administration and CX advisory in a single subscription, so you get both the technology and the expertise to actually act on your results. The platform supports relationship and touchpoint surveys across the full customer lifecycle, with flexible distribution (email, SMS, embedded), multi-language support, role-based dashboards, and closed-loop workflows that route detractor feedback directly to account owners. Native integrations with HubSpot, Salesforce, and other CRMs ensure NPS data lives where your commercial teams already work. What sets SurveyGauge apart is the advisory layer: a dedicated CX partner helps you design your program, benchmark results, run quarterly review meetings, and drive executive reporting. This makes SurveyGauge especially well suited for companies that have outgrown basic survey tools but do not want the complexity and cost of enterprise suites like Qualtrics or Medallia. Based in Denmark, SurveyGauge serves customers across the Nordics and Europe in industries including automotive, industrial manufacturing, professional services, and SaaS.
At its core, SurveyKar enables users to create AI-powered surveys, forms, and quizzes with multiple question types, branching logic, and customizable branding. Organizations can distribute surveys and campaigns through channels such as WhatsApp, email, links, QR codes, and other digital channels. Responses and customer information can then be connected to CRM records, allowing businesses to maintain a centralized view of customer interactions.
Talent Development by Semos Cloud is an enterprise-grade solution that helps organizations elevate performance and feedback through structured frameworks and AI-powered guidance, enabling managers to deliver high-quality, unbiased feedback that drives measurable employee growth and leadership development. The platform supports continuous development across distributed teams while embedding feedback into everyday workflows. Trusted by global enterprises, Talent Development is used to strengthen performance cultures and scale consistent development practices across diverse teams and geographies. SAP Certified, including SAP Business AI, the platform integrates natively with core HR systems such as SAP SuccessFactors, Workday, and Oracle HCM, connecting performance data, organizational structure, and employee information with secure, real-time synchronization and no manual effort. What makes it different: Talent Development is part of Semos Cloud’s People and Culture Intelligence platform. Every feedback interaction becomes a data point, revealing development trends, manager effectiveness, and growth opportunities. By connecting performance data with recognition and communication insights, the platform delivers a complete view of talent development. The result: Actionable insights that improve employee growth, manager effectiveness, and organizational performance.
telltheowner.com was born from a simple observation: public reviews don't tell the whole story. When customers leave reviews publicly, they often feel pressured to be overly positive or reluctant to share genuine concerns. We realized that what businesses really need is honest, constructive feedback that helps them improve — without the pressure of public scrutiny. And customers want a safe, easy way to share their experiences, both good and bad. That's why we created telltheowner.com: a platform where customers can speak their mind privately, and businesses can listen, learn, and grow.
Temper measures customer satisfaction across every touchpoint.
Customer Happiness Score is a platform thatmeasures customer happiness in real-time.
Tracksale is a reference technology in Brazil for monitoring and management of customer satisfaction.
