SurveyGauge Reviews & Product Details

SurveyGauge is a B2B customer experience platform built for relationship-driven mid-market companies that want to turn feedback into growth, not just dashboards. Unlike self-service survey tools, SurveyGauge combines a dedicated NPS and feedback platform with hands-on administration and CX advisory in a single subscription, so you get both the technology and the expertise to actually act on your results. The platform supports relationship and touchpoint surveys across the full customer lifecycle, with flexible distribution (email, SMS, embedded), multi-language support, role-based dashboards, and closed-loop workflows that route detractor feedback directly to account owners. Native integrations with HubSpot, Salesforce, and other CRMs ensure NPS data lives where your commercial teams already work. What sets SurveyGauge apart is the advisory layer: a dedicated CX partner helps you design your program, benchmark results, run quarterly review meetings, and drive executive reporting. This makes SurveyGauge especially well suited for companies that have outgrown basic survey tools but do not want the complexity and cost of enterprise suites like Qualtrics or Medallia. Based in Denmark, SurveyGauge serves customers across the Nordics and Europe in industries including automotive, industrial manufacturing, professional services, and SaaS.