---
title: SurveyGauge Reviews
meta_title: 'SurveyGauge Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SurveyGauge works for a business like yours.
date_modified: '2026-04-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# SurveyGauge Reviews
**Vendor:** SurveyGauge  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About SurveyGauge
SurveyGauge is a B2B customer experience platform built for relationship-driven mid-market companies that want to turn feedback into growth, not just dashboards. Unlike self-service survey tools, SurveyGauge combines a dedicated NPS and feedback platform with hands-on administration and CX advisory in a single subscription, so you get both the technology and the expertise to actually act on your results. The platform supports relationship and touchpoint surveys across the full customer lifecycle, with flexible distribution (email, SMS, embedded), multi-language support, role-based dashboards, and closed-loop workflows that route detractor feedback directly to account owners. Native integrations with HubSpot, Salesforce, and other CRMs ensure NPS data lives where your commercial teams already work. What sets SurveyGauge apart is the advisory layer: a dedicated CX partner helps you design your program, benchmark results, run quarterly review meetings, and drive executive reporting. This makes SurveyGauge especially well suited for companies that have outgrown basic survey tools but do not want the complexity and cost of enterprise suites like Qualtrics or Medallia. Based in Denmark, SurveyGauge serves customers across the Nordics and Europe in industries including automotive, industrial manufacturing, professional services, and SaaS.






- [View SurveyGauge pricing details and edition comparison](https://www.g2.com/products/surveygauge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+10%3A00%3A01+-0500&secure%5Bsession_id%5D=91fd4dd4-b8b5-45ca-8947-2b795f7db412&secure%5Btoken%5D=7fb59605aae765b1dee83c31ed7eabebe6220fca14b0ad5eb5fc7f4f7b1edd84&format=llm_user)

## SurveyGauge Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top SurveyGauge Alternatives
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