Digital Experience Monitoring (DEM) Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Digital Experience Monitoring (DEM) Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Digital Experience Monitoring (DEM) Software Articles
Why Most Businesses’ Mobile Presence Failed
Digitalization is the key to success for many businesses today, especially during the COVID-19 pandemic. As businesses establish their online presence, many web designers and developers need to focus more on the mobile user experience rather than the desktop user experience. This is because there are more mobile web users than desktop.
How Website Monitoring Can Help You Achieve Different Business Goals
In the past year, there has been a surge of new online businesses because of the COVID-19 pandemic. One example is Facebook launching Facebook Shops last year. According to the United Nations, the e-commerce share of global retail trade had risen from 14% in 2019 to about 17% in 2020. However, with the new growth in online presence, businesses sometimes struggle to keep their website running and up to date, often due to a surge in traffic and demand.
Many businesses have started buying website monitoring software to track their web performance, but they can do a lot more than that. This article will explain why companies should consider using the advanced features of website monitoring software.
Digital Experience Monitoring (DEM) Software Glossary Terms
A digital experience is any digital touchpoint a customer has with a business. Learn more about these digital interactions with customers and the benefits.
by Holly Landis
Issue tracking is a system that registers all issues in a centralized repository as they are reported by customers. Learn more about the different types of issue tracking software and how organizations can utilize them.
by Michael Pigott
