CRM Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on CRM Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
CRM Software Articles
10 Best CRM Software I Found After Evaluating 30+ CRMs
15 Best Free CRM Software in 2024
What Is Marketing Attribution? How to Measure It
CRM Software Glossary Terms
Digital transformation modernizes an organization’s products and processes with new digital technologies. Learn more about its types and the process.
Supplier relationship management is a process wherein the working relationships between buyers and vendors are maintained and optimized.
Lead generation is a company's process for attracting potential customers or clients. Learn lead generation strategies, best practices, and benefits.
Buyer personas are fictional profiles created using customer data to help marketers focus their messaging. Learn about creating and using buyer personas.
Video conferencing is an online meeting where participants use software to meet in real time from any location. Learn about its types and benefits.
Customer engagement measures how brands interact with clients throughout the customer's lifecycle. Learn about customer engagement models and the benefits.
Marketing automation is when software is used to automatically complete various marketing tasks by following triggered prompts. Learn about its benefits.
Sales funnels represent the customer journey from prospect to purchase. Learn about benefits, best practices, and how they affect a business positively.
ERP systems merge and manage multiple business operations via a single platform. Read on to learn more about its applications, benefits, and challenges.
Sales enablement is how a company supports its sales team with training, resources, and guidance. Learn the benefits and ways to create a strategy.
