Best Conversational Marketing Software - Page 23

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 358

Category Stats (Sep 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Qencia (+5.56%) - Among all products in this category, Qencia recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,300+ Authentic Reviews
  • 358+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, SalesCaptain, and Exceed.ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=salescaptain-inc-salescaptain&focus%5B%5D=exceed-ai)

tapCLIQ

tapCLIQ is an intent driven Marketing Automation Platform.

Who Is the Company Behind tapCLIQ?

Tars

Who Is the Company Behind Tars?

  • Seller: TARS
  • Year Founded: 2016
  • HQ Location: Newark, DE
  • Twitter: @hellotars_ai
    765 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Textual

The TL;DR of Mobile Commerce. Textual is pioneering SMS Commerce. The Textual platform allows clients to create Shoppable Text Messages with a few minutes out of their entire Product catalogue. Inbound and Outbound shopping experiences are created using text message. Proven use cases for Text to Buy aree: - Inventory Sales - CPG Product Reordering - Daily Deals The UX of purchasing products is all text based, and Customers instinctively respond to the native mobile experience, creating remarkable conversion rates for businesses.  Instead of tapping on small links to small mobile websites, Customers are able to purchase directly inside text messaging. Join our mission to eliminate the purchase funnel with a radically convenient (and native!) mobile shopping experience.

Who Is the Company Behind Textual?

  • Seller: Textual
  • Year Founded: 2019
  • HQ Location: Boise, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Thread Otter

Thread Otter is an AI marketing agent for founders and small teams doing founder-led GTM. Instead of dashboards of mentions, it runs the whole loop: standing watches spot conversations where someone is asking for what you build, every mention is scored for buying intent and fit against your product, and the agent drafts a reply in your voice, grounded in your actual site and docs so it never invents features. Sending is built to protect your accounts. Replies go out from your own logged-in accounts at a human pace, with per-account ceilings, warm-up ramps for young accounts, per-subreddit rules checks before a send, and automatic verification that your comment stayed visible after posting. Full autopilot is real and shipped; approval mode is there per channel while the drafts earn your trust. Replies come back to one inbox, conversations continue in context (including DM handoffs), and outcomes are tracked to real results: site visits, signups, booked demos. Coverage spans Reddit, X, LinkedIn, and Bluesky, with cold email campaigns in beta. Pricing is $99/month per teammate and includes your first project; additional projects are $39/month. 7-day free trial, no credit card.

Who Is the Company Behind Thread Otter?

ThumbCrowd

ThumbCrowd AI bot builder helps you deliver stellar customer service with maximum efficiency, instant answers and 24/7 availability to your customers in a fun yet valuable way. Design your Bot once and leverage it across any chat platform including Facebook Messenger, Web, Slack, SMS, and more.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind ThumbCrowd?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ThumbCrowd?

What Are G2 Users Discussing About ThumbCrowd?

Tildei

Tildei builds your brand's Knowledge Graph - a unified system of intelligence that connects your scattered product data, brand guidelines, customer insights, and marketing assets into one centralized source of truth. Our Knowledge Graph becomes your marketing command center, ensuring every customer interaction reflects consistent messaging, voice, and brand experience. Our AI agents deliver this experience wherever your customers are - Instagram, Facebook, your website, or SMS. Instead of managing fragmented messaging across multiple platforms, you maintain one knowledge base that powers coordinated campaigns and consistent customer experiences everywhere your brand appears.

Who Is the Company Behind Tildei?

  • Seller: Tildei
  • Year Founded: 2022
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

TITANPush

INCREASE YOUR SITE ENGAGEMENT AND CONVERSION UP TO 20%! TITANPush is a platform with tools that help brands sell more through their websites and communicate better with their customers. In the app you will find: * HISTORY: Make available on your site the history of products previously visited by each client. Choose to display it from a floating bubble or integrate it into your site, customize the appearance of each element and configure the pages on which each one will be displayed. We also have a variant in the form of a retargeting pop-up! * MOST VIEWED: Show your customers the list of most-visited products on your website and generate an impulse in the purchase. Choose to show it in the form of a bubble or integrate it into your website, customize the appearance of the card, and set up the pages of your site where it will be available. * WEB PUSH NOTIFICATIONS: Send short messages that can reach phones and desktops at any time. You can send manual and automatic campaigns, segment your audience and choose between different types of delivery: Normal, Smart, and Scheduled. * POP-UPS: This shows an extremely striking pop-up window when it detects that the customer tries to leave the site. The window won't show up until then! The pop-up can include adjustable texts, fonts, colors, and images. * BANNERS: Communicate relevant messages on your site with custom text, fonts, and colors. You can also include a button with a configurable destination URL. You can choose as well days, times, and pages to give personalized visibility to each banner. * LINK PAGE: Communicate all your links with a master link. Create unlimited links by setting custom colors, text, typography, image, icons, and background. Visualize the number of clicks per button of your clients and hide buttons temporarily to recover them when you need them. * CHAT: Set up WhatsApp and Messenger contact buttons directly on your site. You will be able to configure the location of these buttons on the screen of your site, add text to the button and choose days and times to display them.

Who Is the Company Behind TITANPush?

  • Seller: TITANPush
  • Year Founded: 2018
  • HQ Location: Buenos Aires, AR
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

ubisend

ubisend is the platform to build, launch and monitor chatbots and automation across your entire business. ubisend shares the best features of any chatbot platform; conversation builders, extendable NLP, RPA, and integration of any APIs. Where ubisend stands out is through understanding businesses requirements. Companies can manage the compliance and governance of business units, deploying and developing hundreds of use cases and high-volume solutions.When businesses need to increase efficiencies, or do more with less, ubisend's powerful and scalable nature makes it an easy reality.

Who Is the Company Behind ubisend?

  • Seller: ubisend
  • Year Founded: 2016
  • HQ Location: Norwich, GB
  • Twitter: @ubisend
    1,700 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

VartaDesk

VartaDesk is a conversation operating system that unifies WhatsApp, SMS, RCS, and email into a single inbox. The platform displays all conversation threads from multiple channels on one screen, allowing teams to assign, tag, snooze, and transfer chats without switching between applications. The system captures inbound messages as leads within customizable pipelines, routing inquiries based on product type, source, or availability. Teams can create tailored pipelines with custom stages, fields, and rules to match specific business workflows. An AI agent answers questions using the business's data, qualifies leads, and escalates conversations to team members when needed. Journey automation enables teams to build workflows with templates, conditional branches, and follow-ups without coding. The platform includes data isolation for security and role-based access controls to limit permissions. VartaDesk integrates with WhatsApp Business API providers and AI services.

Who Is the Company Behind VartaDesk?

Ventrix AI

With Ventrix, improve and amplify your brand growth with automated conversations on popular messaging platforms such as WhatsApp, Telegram, Instagram and Facebook Messenger, among others. Centralize all platforms in one place with NO API COST. Drive instant online sales with catalogs, FAQs, scheduling, customer engagement, and lead generation by implementing automated conversations using templates and automated responses. Effortlessly deliver personalized experiences, instant support, and automated interactions to maximize your brand's success and facilitate seamless online sales and transactions.

Who Is the Company Behind Ventrix AI?

Videoness

Videoness is the all-in-one Video Commerce platform designed to re-humanize the web and transform passive website visitors into engaged leads. In a digital landscape often cluttered with static text and impersonal forms, we empower businesses—from nimble SaaS startups to bustling e-commerce stores—to embed interactive video widgets that spark real conversations. Rather than forcing users to read through dense paragraphs, Videoness allows you to greet them with a warm, friendly face exactly where decisions are made, offering a powerful tool for Conversion Optimization that builds immediate trust without the heavy sales pitch. What truly sets Videoness apart is our groundbreaking approach to AI Lead Generation. We have moved beyond the clunky, text-based chatbots of the past to offer a seamless "video-first chat" experience. With our built-in AI integration, users can chat with an intelligent agent directly inside the video widget. If a visitor has a specific question the video didn't cover, the AI understands context and intent to provide instant answers or route complex queries, effectively automating your Video FAQs. For teams seeking a faster, more streamlined alternative to Tolstoy or GoTolstoy, Videoness is engineered for performance, focusing purely on speed, mobile compatibility, and SEO. By combining authentic human connection with smart automation, Videoness turns your website from a static brochure into a dynamic growth engine, helping you close more deals through the power of personal connection.

Who Is the Company Behind Videoness?

ViralMint

ViralMint is an on-site marketing tool that helps you boost your marketing ROI with the power of social.

Who Is the Company Behind ViralMint?

Waaru

Waaru is an AI-native WhatsApp Business automation platform that helps businesses handle customer conversations at scale - without hiring more staff or building complex technical infrastructure. Most WhatsApp automation tools work on a simple rule: if a customer sends X, reply with Y. This works until a customer says something unexpected - at which point the bot fails, the conversation dies, and the lead is lost. Waaru was built to solve exactly this problem. At the core of Waaru is a self-learning AI agent. On setup, the AI reads the business's website, product catalog, FAQs, and uploaded documents - building a knowledge base automatically. It then handles incoming WhatsApp conversations using that knowledge, answers questions accurately, qualifies leads, takes orders, and books appointments. After deployment, the AI learns from every real customer interaction and improves continuously, with no manual retraining required. When a conversation goes off the expected path mid-flow, Waaru's AI injection capability steps in - handles the unexpected input using the knowledge base, and resumes the structured conversation flow exactly where it left off. No dead ends. No confused replies. No lost customers. Beyond AI, Waaru provides a full WhatsApp Business operations platform: Conversation flow builder — a visual, drag-and-drop canvas with 21 node types. Businesses build structured conversation journeys using text messages, interactive buttons, list menus, WhatsApp native forms, conditional branching, API calls, delays, media, and product catalog messages - all without writing code. Integrations — Waaru connects to external systems via a native REST API node. Out-of-the-box integrations include Razorpay for in-conversation payment links, Shopify for order and product data, and any CRM, PMS, doctor-patient system, or D2C ecommerce backend that exposes an API or webhook. Inbound webhooks can trigger conversation flows from external events. Team inbox — a shared inbox where human agents manage conversations that the AI escalates or that require personal attention. When the AI hands off, the agent sees the full conversation history, the AI's prior responses, and all contact details - so the customer never repeats themselves. Broadcast campaigns — businesses can send Meta-approved template messages to opted-in contacts at scale, with audience segmentation, scheduled sending, and delivery and read rate tracking. Pricing transparency — Waaru passes Meta's WhatsApp conversation fees through at cost with zero markup. Businesses pay Meta's published per-conversation rates directly and pay Waaru only for the platform. Compliance and security — Waaru is compliant with India's Digital Personal Data Protection Act 2023. Infrastructure is hosted on AWS Mumbai (ap-south-1). Every workspace is fully isolated - no customer's data is accessible to another. Conversation data is never used to train AI models. All webhook communications use HMAC signature verification. Waaru supports multiple AI providers — Anthropic Claude, Google Gemini, and OpenAI GPT - giving businesses flexibility in their AI stack. The platform is built on Meta's official WhatsApp Business Cloud API and is suitable for businesses across e-commerce and D2C, healthcare and clinics, real estate, hotels and hospitality, financial services, and digital agencies managing multiple client accounts.

Who Is the Company Behind Waaru?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024