Best Conversational Marketing Software - Page 21

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 626

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,800+ Authentic Reviews
  • 626+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

CompleteGreet

CompleteGreet adds a floating video bubble to any website. A small video of a real person greets visitors and expands into a personal video greeting with action buttons for chat, booking, contact forms, phone calls, or shoppable products. Works on Shopify, WordPress, WooCommerce, Wix, Squarespace, Webflow, and any custom site. EU based servers, GDPR compliant, flat monthly pricing from 23 USD with no overage fees, and a free trial with 5,000 pageviews.

Who Is the Company Behind CompleteGreet?

ConferWith

Confer With is a breakthrough live video shopping platform, combining live video & eCommerce for brands and retailers. It offers an immersive, one-to-one shopping experience that connects website visitors to retail salespeople in an experience that replicates the experience inside a store.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ConferWith?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ConferWith?

What Are G2 Users Discussing About ConferWith?

Contestohoy

Contestohoy is customer messaging software for small businesses in Chile that sell and serve customers through chat. Your customers write to you on WhatsApp, Instagram, Facebook and Google reviews. Contestohoy answers, books appointments and collects payments, so the owner doesn't have to reply to every message by hand. Answer: Contestohoy brings WhatsApp, Instagram and Facebook messages and Google reviews into one inbox and replies in your business's own tone and words. It learns from your website and your product catalog to answer questions about prices, opening hours, services and products. You decide how it works: review every reply before it is sent, or let it run automatically, channel by channel. If it doesn't know something, it tells you instead of making up prices or schedules. Book: Contestohoy offers your real free time slots from Google Calendar and books appointments directly in the chat. The day before each appointment it sends a WhatsApp reminder to reduce no-shows, and after the visit it can ask the customer for a Google review. Reminders don't use tokens. Get paid: Contestohoy sends MercadoPago payment links inside the conversation, for full payments, deposits to secure a booking, or product orders with pickup or delivery. The money goes straight to your own account, and you simply see "Paid" in the chat. Built for small business owners: most micro-businesses in Chile are run by one person who serves customers, does the work and answers messages at the same time. Contestohoy is designed for them, not for technical teams. Setup takes three steps and no technical skills: connect your channels, tell it about your business, and choose what it answers on its own and what you review first. Who uses it: service businesses that take appointments, shops that sell through Instagram and WhatsApp, local stores and independent professionals. Pricing is in Chilean pesos with all features included in every plan. You can start free with 50 tokens and no credit card required.

Who Is the Company Behind Contestohoy?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Conversiq

Turn more leads into customers. Get more from every marketing dollar. Generating leads is only part of the equation. What happens after a prospect discovers your business can make the difference between winning a customer and losing them to a competitor. Conversiq.io helps businesses optimise the entire lead journey, from the first enquiry to conversion. Our AI-powered platform helps businesses improve how they capture, engage, nurture and convert potential customers, reducing missed opportunities and making better use of the leads they already have. How Conversiq.io helps: • Lead capture: Help businesses respond to enquiries and recover opportunities that might otherwise be missed. • Lead engagement: Connect with potential customers through timely, relevant and automated conversations. • Lead nurturing: Keep prospects engaged through structured follow-ups and ongoing communication. • Lead conversion: Reduce the gap between initial interest and the next step towards becoming a customer. • Marketing optimisation: Build towards smarter, more connected workflows that help businesses improve the return on their marketing efforts. • Workflow automation: Reduce repetitive admin so business owners and their teams can focus on serving customers and growing their business. We believe businesses shouldn't always have to spend more to grow. They should also make better use of the opportunities they already generate. Conversiq.io is building practical AI solutions to make lead optimisation more accessible to businesses of all sizes, starting with service-based businesses in New Zealand. More value from every lead. More opportunities to grow.

Who Is the Company Behind Conversiq?

Converzoy

Converzoy is an AI chatbot platform built to turn website visitors into qualified sales leads, automatically. Instead of passive forms and delayed follow-ups, Converzoy starts personalized conversations the moment a visitor lands, answers their questions from your knowledge base, collects their details naturally, and books meetings directly inside the chat. You can create multiple AI agents tailored to different use cases like sales, support, or e-commerce, and track performance through a built-in analytics dashboard. It works on WordPress, Shopify, Webflow, Wix, and custom sites. Free plan available, no credit card required.

Who Is the Company Behind Converzoy?

Convrs

Convrs is an omnichannel messaging platform that helps sales, marketing and customer service teams have better conversations on the channels their customers already use — WhatsApp, Instagram, Facebook Messenger, Telegram, Line, Viber, web chat (live chat) and two-way SMS. Every agent gets a single inbox covering all their channels, with full conversation history, assignments, internal notes and role-based permissions, so no conversation lives on a personal phone and nothing gets lost. On top of the inbox, Convrs adds AI chatbots with a no-code flow builder, AI agent tools (suggested replies, instant summaries, sentiment and CSAT detection, topic tagging), WhatsApp marketing campaigns and bulk messaging, proactive outbound messaging, and automation for notifications and follow-ups. It integrates with HubSpot and Salesforce and offers the Convrs API for CRM and trading-platform connections. Convrs is an official Meta Tech Partner built on the WhatsApp Business Platform, with guided setup included and WhatsApp Coexistence support for teams moving from the WhatsApp Business App. It is used by 100+ brands worldwide, with particular depth in regulated and high-volume industries — forex & CFD brokers, prop trading firms, financial services, contact centers, travel, health tourism, property and charities.

Who Is the Company Behind Convrs?

  • Seller: Convrs
  • Year Founded: 2019
  • HQ Location: Liverpool , GB
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Copy&Prompt

AI productivity layer. We let you improve, save, share, and copy your (and others') perfected prompts.

Who Is the Company Behind Copy&Prompt?

Crobox

Who we are Crobox is a next-generation Guided Selling solution that humanizes your product data and discovery experience to connect customers to your products. What we do Product Data Enrichment: We improve and enhance your customer experience. Our data enrichment supplements product attribute data with their benefits that connect to your customers’ needs. Product Finders: Ask your shoppers the right questions, recommend the perfect product based on their answers, and drive purchase behavior. Our Product Finder powers dynamic conversations that lead to increased loyalty, future visits, and repeat purchases. Analytics: We offer unique product insights that make your high-touch experiences more scalable. With the data collected through our platform, you can learn more about how your customers make decisions and reuse that intelligence omnichannel. How we do it In today’s retail climate, understanding consumer needs is paramount. That’s why we combine our consumer psychology and industry expertise with a zero-party data approach to make your customers feel heard and understood. By building product profiles that capture insights instead of tracking behavior, we keep you in line with data-privacy regulations while elevating the buyer’s journey. With Crobox, you get to build a compelling and future-proof eCommerce experience that ensures you stay in high demand.

Average Rating: 4.7/5.0

Total Reviews: 3

Who Is the Company Behind Crobox?

  • Seller: Crobox
  • Year Founded: 2015
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: nl.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Small

What Are Recent G2 Reviews of Crobox?

What Are G2 Users Discussing About Crobox?

Cshub

cshub is an all-in-one sales platform for businesses that sell through chat. It brings WhatsApp, Instagram, Messenger, Telegram and website live chat into one shared inbox, then helps your team turn those conversations into paid orders and bookings. Capture: every channel lands in one inbox. Forms, landing pages, bio links and WhatsApp link rotators bring new leads in, with Meta Pixel and Conversions API tracking. Close: an AI agent answers from your own knowledge base, quotes shipping, sends a payment link and books time slots without double bookings. Your team can take over any chat, and leads move through a visual sales pipeline. Recover: AI Analyst reads the conversations that didn't convert and explains why. AI Insight shows what is holding each prospect back. Escalation alerts a manager when replies run late, and the follow-up report lists every chat left hanging, so you know who you can still win back. Built for online stores, clinics, salons, rentals, venues, travel agencies and service businesses. Available on web, Android and iOS.

Who Is the Company Behind Cshub?

Cunnekt

Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support workflows in a single, easy-to-use interface designed for teams that rely on messaging to engage their audience. At its core, Cunnekt functions as a WhatsApp CRM—allowing businesses to manage incoming chats, assign conversations to team members, and organize interactions using labels and reminders. It supports real-time multi-agent handling, so customer queries are addressed promptly and efficiently. Teams can also build workflows for automated replies using a no-code chatbot builder, helping reduce manual effort and ensuring availability beyond working hours. The platform includes tools to create and schedule WhatsApp campaigns using approved message templates. Campaigns can be sent to segmented user lists, and businesses can track delivery rates, read receipts, and overall engagement through integrated analytics. Cunnekt supports lead tracking and contact management, making it easier to manage customer journeys. It also provides template creation and submission features, fully aligned with WhatsApp’s compliance and approval policies. Designed to integrate with existing systems via API, Cunnekt helps centralize communication and reduce silos across teams. Whether you're sending notifications, nurturing leads, or offering customer support, Cunnekt streamlines your communication on WhatsApp. It’s currently used by companies in education, e-commerce, healthcare, real estate, and other industries where WhatsApp is a key channel for reaching customers quickly and reliably.

Who Is the Company Behind Cunnekt?

CUSTOMERS.new

CUSTOMERS.new is a free AI chatbot and lead capture platform built for small businesses that are tired of watching website visitors leave without ever getting in touch. Most small-business websites quietly leak customers. Someone shows up, has a question, finds no quick answer, and bounces. CUSTOMERS.new fixes that leak in about 30 seconds, with no coding, no credit card, and no complicated setup. At its core, CUSTOMERS.new is an AI voice and text chatbot you can add to any website. Instead of making you build conversation flows by hand, the AI reads your site and automatically builds a chatbot that already knows your business: what you offer, how you help, and how to answer the questions real customers ask. Visitors can type or talk, and the assistant responds instantly, 24/7, capturing names, contact details, and buying intent while you sleep. As a lead capture and lead generation tool, CUSTOMERS.new turns passive website traffic into qualified conversations. Every chat becomes a chance to answer a question, book a call, or collect a lead, so the visitors you already paid to attract actually convert. Because it handles both voice and text, it delivers a genuinely conversational AI experience instead of a clunky form or a static FAQ. CUSTOMERS.new is designed specifically for small businesses, solopreneurs, and local service providers who do not have time for enterprise chat software or a developer on call. Setup is instant and self-serve. Paste your website, let the AI configure itself, and go live. It is also 100% free to start with no credit card required, so there is no risk in fixing your website's biggest leak today.

Who Is the Company Behind CUSTOMERS.new?

Dapto Frontdesk

Dapto Frontdesk is an AI front desk for your website and email inbox. It answers customer questions 24/7 using your business information, qualifies inquiries, captures lead details, books appointments, follows up with prospects, and hands conversations to your team when needed. Unlike a traditional website chatbot that only answers questions in a chat window, Dapto Frontdesk can handle incoming conversations across your website and email, helping businesses respond faster and move inquiries toward a next step. Dapto Frontdesk can connect with calendars, CRMs, and other business tools to turn conversations into actions such as capturing a lead, booking a meeting, routing an inquiry, or following up. Key capabilities include: AI agent for website conversations AI agent for incoming email Answers grounded in your business information Lead capture and qualification Appointment booking Automatic follow-up Human handoff CRM and calendar integrations Multilingual conversations Conversation analytics Website Agent → Email Agent → Answer → Qualify → Book → Follow Up → Human Handoff

Who Is the Company Behind Dapto Frontdesk?

  • Seller: Dapto
  • Year Founded: 2025
  • HQ Location: Greater Indianapolis, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®
Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026