---
title: CUSTOMERS.new Reviews
meta_title: 'CUSTOMERS.new Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CUSTOMERS.new works for a business like yours.
date_modified: '2026-06-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# CUSTOMERS.new Reviews
**Vendor:** CUSTOMERS.new  
**Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)
## About CUSTOMERS.new
CUSTOMERS.new is a free AI chatbot and lead capture platform built for small businesses that are tired of watching website visitors leave without ever getting in touch. Most small-business websites quietly leak customers. Someone shows up, has a question, finds no quick answer, and bounces. CUSTOMERS.new fixes that leak in about 30 seconds, with no coding, no credit card, and no complicated setup. At its core, CUSTOMERS.new is an AI voice and text chatbot you can add to any website. Instead of making you build conversation flows by hand, the AI reads your site and automatically builds a chatbot that already knows your business: what you offer, how you help, and how to answer the questions real customers ask. Visitors can type or talk, and the assistant responds instantly, 24/7, capturing names, contact details, and buying intent while you sleep. As a lead capture and lead generation tool, CUSTOMERS.new turns passive website traffic into qualified conversations. Every chat becomes a chance to answer a question, book a call, or collect a lead, so the visitors you already paid to attract actually convert. Because it handles both voice and text, it delivers a genuinely conversational AI experience instead of a clunky form or a static FAQ. CUSTOMERS.new is designed specifically for small businesses, solopreneurs, and local service providers who do not have time for enterprise chat software or a developer on call. Setup is instant and self-serve. Paste your website, let the AI configure itself, and go live. It is also 100% free to start with no credit card required, so there is no risk in fixing your website's biggest leak today.






- [View CUSTOMERS.new pricing details and edition comparison](https://www.g2.com/products/customers-new/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+06%3A48%3A24+-0500&secure%5Bsession_id%5D=190e6f3a-1e83-49a0-b371-d504fecbd73a&secure%5Btoken%5D=0bce6b7aa61942f8113eb0cf048cd2129f68c5ce667c5c269d1411545173fe92&format=llm_user)

## CUSTOMERS.new Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top CUSTOMERS.new Alternatives
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  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,377 reviews)