# Best Community Association Management Software - Page 6

## How Many Community Association Management Software Products Does G2 Track?

**Total Products under this Category:** 116

### Category Stats (Jul 2026)

- **Average Rating:** 4.43/5 (↑0.05 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Yardi Breeze (+0.47%) - Among all products in this category, Yardi Breeze recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Community Association Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,400+ Authentic Reviews
- 116+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Community Association Management Software
 ![G2 Grid® for Community Association Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/community-association-management/grids.png?focus%5B%5D=2747&focus%5B%5D=73119&focus%5B%5D=90496&focus%5B%5D=70264&focus%5B%5D=7280&focus%5B%5D=21955&focus%5B%5D=2748&focus%5B%5D=58286)

Highlighted products: AppFolio, Vantaca, PayHOA, CINC Systems, ResMan, Condo Control, Buildium, and Yardi Breeze.

Underlying data: [Grid® JSON](https://www.g2.com/categories/community-association-management/grids.json?focus%5B%5D=appfolio&focus%5B%5D=vantaca&focus%5B%5D=payhoa&focus%5B%5D=cinc-systems&focus%5B%5D=resman&focus%5B%5D=condo-control&focus%5B%5D=buildium&focus%5B%5D=yardi-breeze)

**Sponsored**

### Zendesk for Customer Service

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1473&secure%5Bchosen_at%5D=2026-07-29T22%3A12%3A43Z&secure%5Bdisplayable_resource_id%5D=1010618&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=574&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=574&secure%5Bresource_id%5D=1473&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunity-association-management%3Fpage%3D6&secure%5Btoken%5D=dbd8ba084d09bcf3f6103418f156be6381c35e040373f259db2df5dae53fcc28&secure%5Burl%5D=https%3A%2F%2Fwww.zendesk.com%2Flp%2Fpl-support%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dpaidlisting%26utm_campaign%3DPL_G2C_AM_US_EN_N_Sup_Pro_AIClicks_T1_A_H%26utm_term%3DAICustomerSupportAgents&secure%5Burl_type%5D=custom_url)

### [HOA Simplify](https://www.g2.com/products/hoa-simplify/reviews)

HOA Simplify is HOA management software built specifically for homeowners associations, both self-managed boards and property management companies running multiple communities. Unlike tools adapted from rental property management, HOA Simplify is purpose-built for HOAs: assessments instead of rent, elections instead of leases, violations instead of evictions. The platform includes a 70-tool AI assistant that lets you manage nearly your entire HOA through natural language chat — creating dues, sending reminders, handling violations, and updating maintenance requests by simply typing what you need. Migration is easy: export your data from Buildium, PayHOA, or any other tool as a CSV and upload it to AI Smart Import, which auto-maps your columns with a preview before committing and one-click rollback. Key features: Online dues collection & payment plans, document storage, maintenance request tracking, violation & ARC workflows, HOA accounting & reporting, resident communications, voting & elections, AI assistant, multi-HOA portfolio dashboard, and role-based permissions. Flat-rate pricing from $49/mo — no per-unit fees. 14-day free trial, no credit card required.

#### Who Is the Company Behind HOA Simplify?

- **Seller:** [Cramer Tech](https://www.g2.com/sellers/cramer-tech)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HOA Sites](https://www.g2.com/products/hoa-sites/reviews)

HOA-Sites.com offers a comprehensive platform tailored for homeowners associations to create and manage their online presence with ease. Our user-friendly website builder, secure member portal, and integrated online payment system streamline community management and enhance communication. Build a professional, responsive website, provide residents with access to important documents, and simplify financial operations—all in one place. Elevate your HOA's online experience with HOA-Sites.com.

#### Who Is the Company Behind HOA Sites?

- **Seller:** [HOA-Sites](https://www.g2.com/sellers/hoa-sites)
- **HQ Location:** N/A
- **Twitter:** @HOASites  
304 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HOASpace.com](https://www.g2.com/products/hoaspace-com/reviews)

HOASpace.com is a community and HOA website solution for homeowners associations.

#### Who Is the Company Behind HOASpace.com?

- **Seller:** [Software with Brains](https://www.g2.com/sellers/software-with-brains)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HOATown](https://www.g2.com/products/hoatown/reviews)

HOATown is software that creates websites for Home Owners Associations.

#### Who Is the Company Behind HOATown?

- **Seller:** [Sonizen](https://www.g2.com/sellers/sonizen)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Homeowner Central](https://www.g2.com/products/homeowner-central/reviews)

Conasys provides homeowner guides and online & mobile homeowner portals to help manage your brand, workload, engagement, and mitigate risk.

#### Who Is the Company Behind Homeowner Central?

- **Seller:** [Constellation HomeBuilder Systems](https://www.g2.com/sellers/constellation-homebuilder-systems)
- **Year Founded:** 1995
- **HQ Location:** Markham, ON
- **Twitter:** @ConstellationHB  
839 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=96a6fdbf8e25f9217f806598231f8ad6242962446d895ce2f37ed10a2b7428b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstellation-homebuilder-systems&secure%5Burl_type%5D=linkedin_company_website)  
221 employees on LinkedIn®

### [HomeStart HOA](https://www.g2.com/products/homestart-hoa/reviews)

Creek Bluff Digital Media serves Texas and HOA companies nationwide. HOAs, property managers, and board of directors improve communication, enhance homeowner engagement, and streamline operations with our secure, user-friendly tools. Our software provides seamless communication, enhances homeowner participation, and streamlines board processes for communities of all sizes.

#### Who Is the Company Behind HomeStart HOA?

- **Seller:** [Creek Bluff Digital](https://www.g2.com/sellers/creek-bluff-digital)
- **Year Founded:** 2004
- **HQ Location:** Kaufman, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a80d15d491d7976edbf14de406bcf76d2cf86ab887a0caa58489c73a02a81156&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcreekbluff&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [IDprop](https://www.g2.com/products/idprop/reviews)

IDprop provides comprehensive Property Management that is simple, quick and intuitive, leading to significant cost savings. It automates workflows, reduces multiple internal and external fraud risks, integrates security, internal controls, permissions and access management. Coverage includes: Leasing, Accounting, Automated Fees and Invoicing, Online Payments, Arrears Management, Maintenance, Compliance, Operations, Inspections and Appraisals. The suite also includes a CRM for Lead Management and handles Vacancies, Bookings, Tenant Progression, Background Screening with Biometric Identity Verification, E-Signing, Contracts, as well as separate Dashboards for Property Managers, Owners, Concierge, and Tenants. It handles single and multi-tenanted properties, single owners and multi-owner properties, as well as partial payments. Sector coverage is comprehensive and includes the full spectrum of Property Management: Self-Storage, Residential, Single & Multi-Family, Affordable Housing, Community Associations and Student Housing. Commercial Property will be added shortly. Examples of Fraud Risk Mitigation: \* Registered suppliers might collude with staff to raise the price and split the difference \* Staff might add fake properties, fake owners and use shell companies to wire out funds Our Solution \* Suppliers fixed and hourly rates must be pre-approved before jobs are offered \* Spare part pricing must be approved before a job proceeds \* The property manager is only shown the 3 lowest cost bids \* Supplier invoices are automated using system pricing \* Only someone authorized may add new clients and approve new properties \* Staff claiming commissions (rentals or sales) only state property/storage unit and effective date. They cannot enter sales or rental price in an attempt to inflate earnings Primary Features IDprop provides a comprehensive, cloud-based property management solution, covering: 7 Real-Time Dashboards \* Separate Dashboards for Property Managers, Owners, Concierge, and Tenants \* Real-Time Charts & Data \* Includes useful alerts such as arrears, compliance notices, emergencies and messages Finance & Payments \* Accounting (Journal, GL, AR, AP, Trial Balance) \* Automated Fees: Assign fees and taxes automatically \* Automated Invoicing & Reminders \* Online Payments \* Arrears Management \* Transaction Management \* Commission Management Leasing & CRM \* Vacancy Management & Bookings \* Lead Management \* Tenant Progression \* Background Screening \* Biometric ID \* E-Signing (Rentals and Client Onboarding): More secure than competitors as contracts are not e-mailed with links. External e-mail is insecure. Should an external e-mail be intercepted by hackers, this would disclose personal information of all signers. Our contracts are only available inside our secure portal \* CRM: Access lead and client data easily Communication \* Secure (Encrypted) Messaging: Each platform user can message other "connected users" (property managers, tenants, owners, suppliers, community managers, concierge) real-time with Inbox, Sent Items and Message Threads \* Streamline communication and remove redundancy Maintenance \* Automated Workflows \* Fraud checks to prevent collusion and bribery \* All fees and materials pre-approved \* Automated bookings, scheduling and supplier invoicing \* Ratings and feedback Compliance & Operations \* Compliance: Automated reminders of expiring certificates and warranties \* Inspections: Automate check-in and check-out inspections and reports Appraisals \* Value and short-list deals (self-storage/commercial) Security \* Secure 2-Factor Authentication (2-FA) App: The PIN is neither transmitted nor stored. If a device is lost or stolen the PIN fails after a few incorrect attempts \* All sensitive and identifying data is encrypted using AES256-Bit encryption Competitor Differentiation \* Fraud Mitigation \* More Secure Login, E-Signing & Encrypted Messaging \* Automated Invoicing

#### Who Is the Company Behind IDprop?

- **Seller:** [IDprop (A Division of IDcheck Limited)](https://www.g2.com/sellers/idprop-a-division-of-idcheck-limited)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Interaction Community Systems](https://www.g2.com/products/interaction-community-systems/reviews)

Interaction Community Systems is a management solution for community websites.

#### Who Is the Company Behind Interaction Community Systems?

- **Seller:** [F3 Technologies](https://www.g2.com/sellers/f3-technologies)
- **Year Founded:** 2007
- **HQ Location:** West Hartford, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f57c19e72ecde7cc741944a547245369b4290f66e8146515345b325432f57b72&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2F311253&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

### [iSocietyManager for Facility/Estate Manager](https://www.g2.com/products/isocietymanager-for-facility-estate-manager/reviews)

iSocietyManager is online facility management erp platform. It is complete suite including: - Customer / Tenant Management - Billing & Collection - Accounting - Asset Management & PPM - Inventory Management - Complaint , HelpDesk - Notice/ Circulars - Visitor Management - Manpower & Staff Mangement - Meter Integration -

#### Who Is the Company Behind iSocietyManager for Facility/Estate Manager?

- **Seller:** [Factech Automation Solution](https://www.g2.com/sellers/factech-automation-solution)
- **Year Founded:** 2015
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399065967aaed292b4e68bac4f38c88ad4c0fca653234a20cfc1626469baf082&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fiisocietymanager%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Klovis](https://www.g2.com/products/klovis/reviews)

Klovis automates HOA sales and lease application processing for property management companies. Custom forms per community, automatic fee collection, automated payment splits between management company and HOA, centralized dashboard, team/role management, and financial reporting. Property management companies handle hundreds of HOA communities — and for most, HOA application processing still runs on email, PDF forms, mailed checks, and manual fee splits. Klovis changes that. Each community gets its own branded application form with custom requirements. Applicants submit online and pay at the point of submission. Fees are automatically split between the management company and the HOA — no manual transfers, no accounting headaches. Everything is tracked in a centralized dashboard across all communities and applications.

#### Who Is the Company Behind Klovis?

- **Seller:** [Klovis](https://www.g2.com/sellers/klovis)
- **Year Founded:** 2025
- **HQ Location:** Naples, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=070d525c10b9107e49f18cbabefcff82cbccf37888f4ecfc49f4ddee921445b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fklovisllc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kohabit](https://www.g2.com/products/kohabit/reviews)

Kohabit is a condo management platform built for volunteer condo boards (syndicates) in Quebec, Canada. It simplifies compliance with Loi 16, helps manage maintenance records (carnet d'entretien), organize AGM meetings and agendas, and streamlines communication between boards and unit owners. Fully hosted in Canada and compliant with Loi 16 and Loi 25 privacy regulations.

#### Who Is the Company Behind Kohabit?

- **Seller:** [Kohabit](https://www.g2.com/sellers/kohabit)
- **Year Founded:** 2025
- **HQ Location:** Montréal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc04d330741eb7ff9aa886d721df1fcdffd98f592a8b10a9f99021ca6ee22222&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkohabit&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ManageGo](https://www.g2.com/products/managego/reviews)

ManageGo was built by real estate managers for real estate managers. Our platform is built to maximize your landlord-tenant relationship while minimizing your workload. ManageGo provides online payments with industry-leading overnight funding, a maintenance ticket system, lease applications, tenant communication tools, and more. ManageGo's platform is available as a full website and a mobile app for ease of use wherever you are.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate ManageGo?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ManageGo?

- **Seller:** [ManageGo](https://www.g2.com/sellers/managego)
- **Year Founded:** 2008
- **HQ Location:** Brooklyn, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6318a86d662535261c954248e8be56f737d7d0ed2b50f905a01247824ac8498&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmanagego&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of ManageGo?

**["Our experience was great, it’s just more focused on residential versus commercial"](https://www.g2.com/survey_responses/managego-review-9813362)**

**Rating:** 4.0/5.0 stars

_— Idy S._

[Read full review](https://www.g2.com/survey_responses/managego-review-9813362)

**["Great way to keep track of Maintenance"](https://www.g2.com/survey_responses/managego-review-8216293)**

**Rating:** 5.0/5.0 stars

_— Verified User in Investment Management_

[Read full review](https://www.g2.com/survey_responses/managego-review-8216293)

### [Monthli](https://www.g2.com/products/monthli/reviews)

Monthli is a SaaS platform which powers Homeowner Associations to more easily run their business operations.

#### Who Is the Company Behind Monthli?

- **Seller:** [Monthli](https://www.g2.com/sellers/monthli)
- **Year Founded:** 2015
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89e0cd91bb2aa5cba1ab78702bddbeb54981553396e2cd8266faf207fdb71075&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3650664&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [myHOA](https://www.g2.com/products/myhoa/reviews)

Online residential community software platform and mobile app

#### Who Is the Company Behind myHOA?

- **Seller:** [Miriad Technologies](https://www.g2.com/sellers/miriad-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Mystery Shopping](https://www.g2.com/products/grace-hill-mystery-shopping/reviews)

Backed by more than 35 years of multifamily industry expertise, Grace Hill Mystery Shopping in PerformanceHQ is your trusted guide to performance improvement. Our unbiased evaluations blend technology with assessment best practices to uncover the hidden moments that make or break a lease. We offer a variety of shop types to evaluate all communication channels including: - Phone Inquiry - Internet Inquiry - Onsite Tour - Virtual Tour - Facilities/Branding Inspection - Website Evaluation - Combination Shops Choose between our two flexible package options to build a program that best fits your business. We offer an Automatic Quarterly Program where you shops automatically run every 90 days; no forms needed, and an Annual and Save Program where you can order shops throughout the year at discounted rates. Learn more at: https://gracehill.com/solutions/multifamily-mystery-shopping/

#### Who Is the Company Behind Mystery Shopping?

- **Seller:** [Grace Hill](https://www.g2.com/sellers/grace-hill)
- **Year Founded:** 1998
- **HQ Location:** Irving, Texas, United States
- **Twitter:** @GraceHill  
4,352 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=743961a0370b05a39055f5c6b3f8f2ae2eea04e1d3ccabcded6e58d00c912f60&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrace-hill&secure%5Burl_type%5D=linkedin_company_website)  
314 employees on LinkedIn®

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 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
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Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

Community association management software provides property managers, homeowners associations (HOA), condo associations, and co-ops with tools to manage and organize their community. Property managers and HOAs can use community association management software to organize their communities and ensure all members are up to date on their dues and other paperwork and that meetings run smoothly. Resident portals or community websites are often included so both residents and property managers can update the community about important events, schedule meetings or activities, and pay dues or create maintenance requests.

Community association management software is similar in many ways to [association management software](https://www.g2.com/categories/association-management), but community association software focuses entirely on residential associations rather than nonprofits or hobby-based groups. Community association software may integrate with [property management software](https://www.g2.com/categories/property-management), [multifamily software](https://www.g2.com/categories/multifamily), or [facility management software](https://www.g2.com/categories/facility-management) in order for property managers to better organize both their physical assets and their residents.

To qualify for inclusion in the Community Association Management category, a product must:

- Cater to homeowners associations, condo associations, or co-ops
- Provide tools to organize the scheduling and outcomes of association meetings
- Manage a resident database
- Provide a portal for residents and property managers to communicate, pay fees or dues, and make maintenance requests

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## How Do You Choose the Right Community Association Management Software?

### What You Should Know About Community Association Management Software

### What is Community Association Management Software?

Community association management software helps condominium, apartment, and residential community managers automate administrative tasks, address any tenant or building issues, and focus on fostering authentic relationships with and between residents. The software also enables property managers to communicate more effectively with board members. With community association management software, property and association managers can reduce the time and resources spent on everyday administrative and operational tasks so that they can focus on crafting and maintaining an ideal living community space. Community association management software is distinct from [association management software](https://www.g2crowd.com/categories/association-management), as the latter simplifies and streamlines the management of clubs, leagues, and other membership-based associations.

Key Benefits of Community Association Management Software

- Streamlines, automates, and simplifies operational, administrative, and management workflows and functions
- Consolidates all resident and property information into a centralized database
- Provides residents and homeowners with an easy-to-use portal
- Facilitates effective management of units, buildings, and properties

### Why Use Community Association Management Software?

Community association managers grapple with a distinct set of challenges. Those challenges range from the management of properties and communication with both residents and board members to community and property maintenance and effective accounting management. The managers and board members must also address issues that crop up, like noncompliance, lease and architectural applications, and community security. With community association management software, association and property managers can create significant efficiencies in their workflows, reduce costs across the board, and improve the lives of their residents.

Community association management software also makes it possible to provide modern community features to residents. Everything else in the world has incorporated technological advancements, turning to mobile devices and other means of convenience—so should living communities, if only to get a leg up on their competition.

### What are the Different Kinds of Community Association Management Software?

Not all living communities are equal, so community association management software should not be created equally. A condo or a co-op has different needs than an HOA (homeowners association), and managers are looking at different feature sets when comparing products. Superficially, the solutions may satisfy the same needs, but a community association management software tailored for condominiums or apartments must deal with the fact that not all tenants will own their units, unlike residents who are part of an HOA.

**Homeowners Association (HOA) —** Planned housing developments that are made up of single-family homes generally have an HOA in place. The homeowner of a single home owns the building, the land underneath the building, and the land around the building (e.g., a front or backyard). Multiple homeowners create a board of directors that has the responsibility of maintaining the community and determining any community fees and regulations. HOA software, then, goes beyond the all-in-one community management functionalities that are found in any community association management software. With HOA-tailored community association management software, the features that are most desired are a robust tenant contact database, a built-in financial management system, business intelligence and reporting, and regulation transparency.

**Apartments and Condominiums —** Residents who reside in an apartment or condo do not need to own their unit and generally can turn to property managers to step in to fix any maintenance issues. Those who own units within the apartment or condo become members of the building association, and must adhere to community rules and regulations. Condo and apartment building managers are drawn towards community association management software that can help property managers provide concierge services, manage the amenities of the apartment or condo, and optimize tasks like processing visitors and tracking packages.

**Co-Op Buildings —** No one who resides in a cooperative (co-op) building owns their unit. Owners of a co-op receive proprietary rights to occupy a specific unit with specific dimensions in the building. The co-op is run by a board of directors that manages the overall co-op, its amenities, and any occupancy agreements that all co-op tenants must abide by. One of the most desired features of co-op-tailored community association management software is a field service management feature, which helps the board hire and manage outside vendors to complete repair and other maintenance work. Significantly comprehensive tenant screening is also a necessary feature for co-ops, because co-op boards thoroughly vet potential new members, even more so than HOAs and condominiums.

### Community Association Management Software Features

The features of community association management can run the gamut, including monitoring and tracking community violations, providing access to critical association information to the community board, and managing the outsourcing of maintenance services. Based on the type of living community you and the relevant board manages, they might not all be necessary. The following are standard features that can be found across the board in any version of community association management software:

**Communication System —** Communication with homeowners and residents can range from newsletters, building updates, notifications about community violations, to community discussion boards. All community association management solutions provide some sort of resident portal, board, or digital marketing integration. The granularity of the specific communication offerings and functionality depends on the vendor.

**Maintenance Requests —** Community boards exist to ensure that the living experiences of the residents are superb and consistent. A web portal or system to field, manage, and track maintenance service requests is necessary and will be used often. Keep an eye out for software that can coordinate the schedules and activities of any outsourced maintenance personnel, should you need it.

**Financial Management —** Billing, invoicing, and accounting functionality helps community associations reduce gaps, streamline workflows, and keep better track of business operations. Some community association management solutions simply offer integrations or partnerships with accounting services instead of providing built-in accounting functionalities.

**Payment Technology —** On the resident-facing side of financial management is rental payment technology and systems. At this point, it’s more unconventional for residents to physically drop off a rent check every month. Digital banking practices have made it almost expected for residents to be able to pay rent and utilities online. Beyond the convenience and security that rental payment systems provide to residents, built-in payment technology can also ensure that property managers and owners are paid faster and on time.

**Security —** Security within an apartment building, condo, co-op, or development is crucial. Residents will not continue to live in a community that doesn’t offer at least a bare minimum of security. Many community association management solutions provide visitor tracking functionality, which helps property and community managers keep track of their residents, the guests of their residents, and even the status of recurring services like package delivery.

### Trends Related to Community Association Management Software

Community association management software, specifically, has gone from a luxury tool to a must-have solution. Overall real estate trends impact community association management software, and features like resident portals must take cues from user experience wants and pain points to continue to get used.

**Living Community Demographics —** The demographics of those who live in apartments, condos, and co-ops are not homogeneous. Community managers and members should be prepared to deal with and service any kind of demographic, whether that’s a mishmash of millennials and baby boomers or not. Software that can set up and maintain automated or entirely digital processes—from rental payments to maintenance request portals to e-newsletters—will be much more desirable.

**Social Media vs. Legal Issues —** Social media channels are being used more and more by property managers to market and advertise to both potential and existing residents. Social media engagement helps managers engage with their residents, but there isn’t a realistic way for community board members to regulate activities conducted on social media. Handbooks can work, but board directors must create and implement policies in scenarios when board members accidentally cause legal issues to arise.

### Potential Issues with Community Association Management Software

The biggest hurdle when it comes to deploying and implementing a community association management software is whether to invest in a potentially bloated solution when something like QuickBooks suffices. While arguments abound about what automation can do to create efficiency, promote transparency, and optimize resident relationships, software developers and marketers need to be able to outweigh the benefits versus the drawbacks.

### Software and Services Related to Community Association Management Software

**Property Management —** Property management software automates the operational, financial, and leasing responsibilities of property managers. Property management software is built to facilitate more efficient real estate business operations by simplifying and streamlining tasks like lease administration, facility management, accounting, and tenant/landlord communication. Living communities are made up of properties and even HOAs can benefit from streamlined front-office activities.

**Facility Management —** Facility management software is used by building managers to manage and maintain physical properties. Optimizing the requests for building and unit maintenance and the easy scheduling and management of personnel and resources are the two biggest benefits of facility management software. Residents and managers of apartments, condos, and co-ops benefit from community association management software that provides built-in features or easy integrations with facility management tools.

**Rental Payment —** With rental payment software, both property managers and tenants can look forward to simplified, automated rent collection. Bills and invoices are automatically created and dispersed, payments can be collected and processed online, and even partnerships with banks are made much easier.