Ivy & Ocelot
Ivy & Ocelot from Gravyty is an AI-powered student engagement platform that helps higher education institutions deliver personalized, proactive, and compliant student support -- across every stage of the student lifecycle. It unifies decades of proven AI innovation from Ivy.ai and Ocelot into a single unified platform that connects students, staff, and systems in one seamless experience. The Ivy & Ocelot unified platform enables colleges and universities to engage students through their preferred channels -- chat, SMS, WhatsApp, voice, email, and social media -- while maintaining institutional compliance and accessibility standards. The platform combines generative, retrieval and human-centered AI to deliver accurate, multilingual, and context-aware responses in real-time. Institutions such as Purdue University Northwest and Penn State University have achieved measurable results -- reducing call volume by up to 87%, increasing student satisfaction to 99%, and generating more than $3M in tuition-related ROI through improved enrollment and retention outcomes. Key capabilities include: - 24/7, multilingual AI support across web, chat, SMS, WhatsApp, telephony, and email - 30+ pre-built integrations with leading SIS, CRM, LMS, and IT systems (e.g., Banner, Salesforce, Canvas) - Institution-specific content auto-updated daily - Source-traceable, compliant responses (FERPA, SOC2, HIPAA, GDPR) - Analytics and engagement dashboards to identify gaps and patterns - Configurable virtual and live assistants for departmental workflows - Dedicated onboarding, training, and client success support Built specifically for higher education institutions, Ivy & Ocelot from Gravyty transforms how colleges and universities communicate, engage, and retain students -- creating connected, scalable experiences that meet modern student expectations.
Average Rating: 4.3/5.0
Total Reviews: 47
How Do G2 Users Rate Ivy & Ocelot?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
Who Is the Company Behind Ivy & Ocelot?
- Seller: Gravyty
- Company Website:
- HQ Location: London, England
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LinkedIn® Page: www.linkedin.com
243 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Higher Education, Education Management
- Company Size: 38% Medium, 35% Large
What Do G2 Reviewers Say About Ivy & Ocelot?
AI-generated summary from verified user reviews
Pros
- Users highlight the ease of use of Ivy & Ocelot, making it simple to manage their sites effectively.
- Users commend the prompt and helpful customer support from the Ivy & Ocelot team, enhancing their experience.
- Users value the helpful support team at Ivy & Ocelot, enhancing communication and problem-solving capabilities.
- Users value the excellent support and training opportunities from Ivy & Ocelot, enhancing their software experience significantly.
- Users highlight the easy implementation of Ivy & Ocelot, praising the responsive and efficient support team.
Cons
- Users note the inconsistent responses from Ivy & Ocelot, leading to confusion when questions vary in phrasing.
- Users find the learning curve steep, requiring extensive training and support to navigate the complex backend effectively.
- Users experience ineffective two-way messaging and unreliable chatbot responses, complicating communication and analytics tracking.
- Users experience chat issues with Ivy & Ocelot, including random responses and complex backend management challenges.
- Users find the difficult learning curve challenging, requiring extensive training to fully utilize Ivy & Ocelot's features.
What Are Recent G2 Reviews of Ivy & Ocelot?
"Easy-to-Use Chatbot That Reduces Volume"
Rating: 5.0/5.0 stars
— Tara L.
"User-Friendly Setup and Curated Knowledge That Power Great Bot Conversations"
Rating: 4.0/5.0 stars
— Ray K.
