Kaily.ai
Kaily.ai is your conversational AI agent, designed to work like a teammate, not just a chatbot. Businesses of all sizes use Kaily to deliver personalized, interactive experiences through natural language conversations across websites, apps, WhatsApp, email, and voice. Powered by advanced language models like GPT-4o, Claude, Gemini, and Llama, Kaily understands intent, responds in context, and guides users through tasks in a chat window. From resolving support issues to capturing leads and scheduling meetings, Kaily makes conversations feel seamless and human-like while helping teams handle more with less effort. What Kaily can do Automate and support key customer journeys, including: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance Why teams choose Kaily - Omnichannel conversations: Engage on web, mobile, WhatsApp, email, and more. - Smooth agent handover: AI assists on initial queries with seamless human takeover when needed. - Custom workflows: Automate everyday processes like ticketing, order lookups, and appointment booking. - Code-free customization: Configure Kaily’s personality, flows, and styling without writing code. - Powerful integrations: Connect with CRMs, e-commerce platforms, helpdesks, and calendars. - Enterprise-ready: GDPR, SOC 2, ISO 27001 certified, role-based access, and dedicated support. - Industry-specific models: Retail and e-commerce, education, healthcare, finance, travel, and more. The benefits - Provide instant, personalized assistance in natural conversations 24/7. - Engage customers in chat, voice, and video for a complete experience. - Proactively engage visitors and convert them into customers. - Automate repetitive queries to free up your team. - Gain insights from chat data to improve engagement. - Scale customer interactions without scaling costs.
Average Rating: 4.8/5.0
Total Reviews: 7
How Do G2 Users Rate Kaily.ai?
- Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
- Control: 10.0/10 (Category avg: 8.8/10)
- Analytics: 10.0/10 (Category avg: 8.5/10)
- Collection of information: 10.0/10 (Category avg: 8.6/10)
Who Is the Company Behind Kaily.ai?
- Seller: Kaily.ai
- Year Founded: 2023
- HQ Location: San Jose
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LinkedIn® Page: www.linkedin.com
4 employees on LinkedIn®
Who Uses This Product?
- Company Size: 50% Small, 40% Large
What Do G2 Reviewers Say About Kaily.ai?
AI-generated summary from verified user reviews
Pros
- Users highlight the easy integrations of Kaily.ai, allowing quick setup of chatbots with various data sources.
- Users praise the seamless AI integration of Kaily.ai, enhancing efficiency with dynamic virtual assistance and chatbot deployment.
- Users value the seamless integration of data sources in Kaily.ai, enhancing customer experience with an easy-to-setup chatbot.
- Users find Kaily.ai's interface easy to use, allowing quick chatbot integration and efficient coding support.
- Users appreciate the end-to-end integration of Kaily.ai with popular platforms for seamless data deployment.
Cons
- Users experience delayed responses with Kaily.ai, causing frustration due to lag and irrelevant answers during queries.
- Users are frustrated by the lack of WhatsApp integration, which hinders their desired functionality and experience.
- Users experience slow loading times, leading to frustration during search and result retrieval.
- Users experience slow performance with lag in search results, causing frustration during use.
- Users experience unreliable service with Kaily.ai, facing downtime and irrelevant responses to their queries.
What Are Recent G2 Reviews of Kaily.ai?
Rating: 4.0/5.0 stars
— Leonardo S.
"effort less management software"
Rating: 5.0/5.0 stars
— RAJENDRA P.

