Best Chatbots Software - Page 66

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,134

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 125,900+ Authentic Reviews
  • 1,134+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Scyantra

Scyantra is a business automation software platform designed to help organizations streamline operations, improve productivity, and make data-driven decisions. As a comprehensive business process automation solution, Scyantra provides tools for automating workflows, integrating data from multiple sources, and generating actionable insights to support strategic growth. This software is ideal for businesses of all sizes looking to reduce manual effort, optimize processes, and enhance operational efficiency. What is Scyantra? Scyantra is a business process automation (BPA) software that helps organizations automate repetitive tasks, analyze data effectively, and improve overall efficiency. It is suitable for industries such as finance, healthcare, manufacturing, and retail that seek to optimize operations and make informed decisions. Key Features of Scyantra: • Real-Time Data Analytics: Access up-to-date insights to support strategic decisions and track performance. • Workflow Automation: Automate repetitive tasks to increase efficiency and reduce operational costs. • Scalable Architecture: Adapt the platform to meet the needs of small businesses and large enterprises alike. • User-Friendly Interface: Navigate the system easily with intuitive, accessible design features. • AI-Powered Chatbot: Engage with customers more effectively using an intelligent chatbot for immediate support. • Comprehensive Data Integration: Integrate information from various sources to create a unified view for analysis. Use Cases: • Feature Analysis with Data Integration: Analyze performance metrics and identify trends using integrated data from multiple sources. • Predictive Analytics for Decision-Making: Leverage historical data to forecast trends and support strategic planning. • Enhancing Customer Support with Real-Time AI Chatbot: Improve customer satisfaction through instant, intelligent responses. • Consolidating Sales and Marketing Data for Performance Insights: Generate reports and track key performance indicators across departments. • Enhancing customer support with real-time AI chatbot interactions. • Consolidating sales and marketing data for more accurate performance analysis. Scyantra supports businesses by simplifying complex processes, improving productivity, and enabling better decision-making. By leveraging advanced automation capabilities, organizations can focus more on strategic initiatives and less on routine operational tasks. The software’s flexibility and robust analytics tools make it a valuable asset for companies aiming to stay competitive in today’s dynamic market.

Who Is the Company Behind Scyantra?

  • Seller: Arkatiss
  • Year Founded: 2019
  • HQ Location: Monroe, US
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Seashore.AI

Seashore.AI is an AI-powered chatbot platform designed to enhance business sales and customer service operations. By automating interactions, it delivers human-like conversations, enabling businesses to engage customers effectively and efficiently. The platform's intuitive analytics provide valuable insights into customer behavior, facilitating data-driven decisions to optimize sales and support strategies. With a quick setup process, Seashore.AI allows businesses to implement its features within minutes, ensuring a seamless integration into existing workflows. Its fully automated system operates 24/7, handling customer inquiries without human intervention, thereby improving response times and customer satisfaction. Flexible pay-per-usage pricing models cater to various business sizes and needs, making Seashore.AI a scalable solution for enhancing customer engagement and driving revenue growth. Key Features: - Human-Like AI Chatbot: Engages customers with natural, conversational interactions, closely resembling human communication. - Intuitive Analytics: Offers insights into customer behavior and interaction patterns, aiding in the refinement of sales and support processes. - Quick Setup: Enables businesses to deploy the chatbot swiftly, minimizing downtime and accelerating implementation. - Full Automation: Operates autonomously around the clock, managing customer inquiries and support tasks without manual intervention. - Flexible Pricing: Provides adaptable pay-per-usage plans, accommodating businesses of different sizes and requirements. Primary Value and Solutions: Seashore.AI addresses the challenge of maintaining efficient and effective customer engagement by automating sales and support interactions. It reduces operational costs associated with manual customer service, enhances response times, and improves customer satisfaction. The platform's analytics empower businesses to make informed decisions, optimizing their sales strategies and support services. By offering a scalable and flexible solution, Seashore.AI enables businesses to adapt to varying demands, ensuring consistent and high-quality customer interactions.

Who Is the Company Behind Seashore.AI?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

SeerChat

SeerChat is an AI sales agent that reads visitor behavior in real time and engages before they leave. Unlike traditional chatbots that wait for someone to type "hello," SeerChat detects emotional signals like hesitation, comparison shopping, and exit intent from mouse movement, scroll patterns, and dwell time, then intervenes with the right message at the right moment. Built on the Emotional Intelligence Transfer Protocol (EITP), SeerChat tracks 40+ emotional states with 87% accuracy and converts anonymous website traffic into qualified leads. It deploys with a single script tag (no CMS access or developer required), adapts to any vertical, and includes a VIP follow-up portal powered by a premium AI model for high-consideration buyers. SeerChat captures the 98% of visitors who leave most websites in silence. It's not conversion rate optimization. It's net-new demand.

Who Is the Company Behind SeerChat?

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.

Who Is the Company Behind Selvo?

  • Seller: Selvo
  • HQ Location: BEZIERS, FR
  • LinkedIn® Page: linkedin.com
    3 employees on LinkedIn®

Sendbird

Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage with customers across various channels while ensuring that human agents remain available for more complex inquiries. By leveraging AI technology, Sendbird empowers enterprises to proactively communicate with their customers, fostering deeper connections and driving customer satisfaction. Primarily targeting enterprises aiming to improve their customer service and sales processes, Sendbird serves a diverse range of industries, including e-commerce, finance, and telecommunications. The platform is particularly beneficial for organizations that manage a high volume of customer interactions and require efficient handling of these conversations. By automating routine inquiries and interactions, businesses can allocate their human resources to more intricate issues, ultimately optimizing operational efficiency and enhancing overall service quality. One of the standout features of Sendbird is its seamless integration with existing communication channels, allowing businesses to maintain a consistent presence across platforms. This omnichannel approach ensures that customers can reach out for support or sales inquiries through their preferred medium, whether it be chat, email, or social media. Additionally, Sendbird's AI capabilities enable the platform to initiate proactive business messages, re-engaging customers and enhancing their overall experience. This proactive communication not only addresses customer needs but also anticipates them, leading to increased satisfaction and loyalty. The platform's robust communication APIs further differentiate Sendbird from other solutions in the market. These APIs are designed to be scalable and adaptable, allowing businesses to create customized AI agents that cater to their specific requirements. This flexibility enables organizations to develop tailored solutions that resonate with their target audience, ensuring that customer interactions are both meaningful and effective. Moreover, Sendbird's award-winning design underscores its commitment to delivering high-quality communication experiences that prioritize user engagement. Sendbird effectively combines advanced AI technology with a comprehensive communication framework, setting itself apart in the realm of customer engagement solutions. By automating routine tasks and enabling proactive outreach, the platform enhances customer interactions while supporting businesses in achieving their operational goals. With its focus on maintaining human involvement for complex inquiries, Sendbird strikes a balance between efficiency and personalization, making it a valuable tool for enterprises looking to elevate their customer experience.

Average Rating: 4.6/5.0

Total Reviews: 120

How Do G2 Users Rate Sendbird?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Sendbird?

  • Seller: Sendbird
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Mateo, California
  • LinkedIn® Page: www.linkedin.com
    259 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Student Experience Team Member, Product Manager
  • Top Industries: Computer Software, Health, Wellness and Fitness
  • Company Size: 47% Medium, 31% Small

What Do G2 Reviewers Say About Sendbird?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Sendbird, finding it intuitive for managing messages and roles effectively.
  • Users commend Sendbird's exceptional customer support, highlighting their helpfulness in adapting to evolving user needs.
  • Users value the effective chat features of Sendbird, enhancing customer interaction and support across multiple locations.
  • Users love the easy integrations of Sendbird, enjoying seamless incorporation into their platforms and straightforward setup.
  • Users commend Sendbird's easy integration and robust support, enhancing secure messaging and improving overall communication efficiency.
Cons
  • Users find Sendbird's pricing to be too high, especially for startups or during experimental phases.
  • Users find Sendbird to be costly and not feasible for medium-sized businesses, impacting long-term market fit.
  • Users often face a steep learning curve with Sendbird, making advanced features challenging to navigate effectively.
  • Users note the cost limitations of Sendbird, finding it unsuitable for medium-sized businesses due to pricing issues.
  • Users find the difficult setup of advanced features to be time-consuming and overwhelming, impacting their experience with Sendbird.

What Are Recent G2 Reviews of Sendbird?

What Are G2 Users Discussing About Sendbird?

SendPulse Chatbots

SendPulse Chatbots is a chatbot-building platform that helps businesses automate customer conversations across messaging channels such as WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber. It is part of the broader SendPulse platform, an AI-driven email and chatbot marketing solution for scaling businesses, and it is used by companies that want to combine marketing, sales, and customer support in a single set of tools. The platform provides a drag-and-drop flow builder for creating automated conversation flows, such as welcome messages, FAQs, order updates, and lead-qualification sequences, without requiring coding knowledge. Chatbots can be connected to advertising campaigns on Facebook and Instagram through click-to-chat and ads-to-chat functionality, and businesses can accept payments directly inside WhatsApp and Facebook Messenger conversations. Conversation flows can also include AI-powered steps that generate responses, collect customer information, and help qualify leads. Key features include: • A multichannel chatbot builder for WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber, with a no-code, drag-and-drop flow editor. • A built-in CRM that consolidates contacts, conversations, and deals from every connected channel into a single workspace, so teams can track leads and customers across channels. • AI-powered automation steps within conversation flows that can generate replies, qualify leads, and create content. • Official Meta partner and WhatsApp Business API, SendPulse offers an official Facebook integration, supporting ads-to-chat lead generation and in-chat payments. • A free-forever plan alongside paid subscription tiers with role-based access, so teams of different sizes can assign different permission levels. SendPulse has been doing business across Europe and Latin America — with an office in Brazil — for more than 11 years, and its tools are used by more than 200,000 customers worldwide.

Who Is the Company Behind SendPulse Chatbots?

Sensay

Sensay is an AI-powered platform that creates lifelike digital replicas of individuals, capturing their knowledge, personality, and communication style. These replicas operate autonomously, handling tasks such as drafting emails, summarizing calls, and booking meetings, thereby enhancing productivity and efficiency. Sensay's technology is particularly beneficial in preserving personal histories and memories, offering support for individuals affected by memory loss by replicating familiar voices and images.

Who Is the Company Behind Sensay?

  • Seller: Sensay
  • Year Founded: 2023
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Service

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Who Is the Company Behind Service?

Who Uses This Product?

  • Company Size: 100% Small

Serviceaide ChangeGear

We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

Average Rating: 3.9/5.0

Total Reviews: 104

How Do G2 Users Rate Serviceaide ChangeGear?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Serviceaide ChangeGear?

  • Seller: Serviceaide
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Jose, California
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Information Technology and Services
  • Company Size: 50% Medium, 39% Large

What Do G2 Reviewers Say About Serviceaide ChangeGear?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the effective incident management of Serviceaide ChangeGear, enhancing team coordination and reducing confusion during projects.
  • Users value the effective asset management capabilities of Serviceaide ChangeGear, enhancing team coordination and accountability.
  • Users value the effective collaboration features of Serviceaide ChangeGear, enhancing teamwork and streamlining project management.
  • Users value the seamless integration of Serviceaide ChangeGear, enhancing workflow efficiency across various systems effortlessly.
  • Users value the customizability of Serviceaide ChangeGear, enhancing their IT ticket and change request management experience.
Cons
  • Users find the outdated interface of ChangeGear to be less intuitive and slowing down their workflow.
  • Users experience slow performance with ChangeGear, facing delays in navigation and report generation that hinder productivity.
  • Users often find missing features in ChangeGear, especially with outdated reporting tools and inflexible approvals impacting their workflow.
  • Users encounter slow loading times with ChangeGear, causing frustration during urgent tasks and delaying critical responses.
  • Users report bugs and outdated interfaces in ChangeGear, which hinder flexibility and make tasks unnecessarily complex.

What Are Recent G2 Reviews of Serviceaide ChangeGear?

What Are G2 Users Discussing About Serviceaide ChangeGear?

Serviceaide Luma Virtual Agent

Luma Virtual Agent is a pre-trained, conversational attendant that can seamlessly scale on-demand to meet both inbound and outbound requests. Luma VA starts with over 50 skills to get you started, handling an array of IT support requests and common user requests. Luma applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deflect requests, incidents, and user inquiries. Luma learns as it goes in the conversation, in capturing knowledge utilization and in actions taken, rapidly delivering a quick return on investment. With a low-code to no-code environment and integration with the leading service management solutions and communication channels, there is no long wait to get started.

Who Is the Company Behind Serviceaide Luma Virtual Agent?

ServisBOT

ServisBOT helps businesses (securely) automate interactions across customer, employee and back office journeys using advanced AI assistants (Conversational AI Assistants, Generative AI Assistants and Workplace Assistants). From acquisition to servicing to retention, our AI-powered solutions for financial services, insurance and more help enterprises safely and securely employ advanced AI to help increase revenue, manage risk and lower cost to serve, while improving CX.

Average Rating: 4.4/5.0

Total Reviews: 11

How Do G2 Users Rate ServisBOT?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind ServisBOT?

  • Seller: ServisBOT
  • Year Founded: 2016
  • HQ Location: Lexington, US
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Small, 36% Medium

What Are Recent G2 Reviews of ServisBOT?

Shared Inbox by Canary

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Shared Inbox by Canary?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 250% Medium, 150% Small

What Do G2 Reviewers Say About Shared Inbox by Canary?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless usability of Shared Inbox by Canary, enhancing email management and team collaboration effortlessly.
  • Users love the Unified Inbox of Shared Inbox by Canary, transforming chaotic email management into seamless teamwork and efficiency.
  • Users appreciate the efficient email management offered by Shared Inbox by Canary, enhancing team collaboration and productivity.
  • Users love the seamless collaboration offered by Canary's shared inbox, transforming chaos into an efficient workflow.
  • Users value the streamlined communication of Canary's shared inbox, enhancing collaboration and organization within teams.
Cons
  • Users find missing features like alerts for unassigned emails and better tagging limiting the effectiveness of the tool.
  • Users find the pricing of Canary's shared inbox too expensive for small teams and non-profits compared to alternatives.
  • Users experience usage limitations on the free plan, including the need for more tags and better flow functionalities.
  • Users express frustration with Gmail's conversation view, finding it confusing to manage multiple threads in Shared Inbox by Canary.
  • Users feel the pricing is steep for small teams and nonprofits, making it less appealing compared to alternatives.

What Are Recent G2 Reviews of Shared Inbox by Canary?

ShillBot

Shillbot is an X marketing automation tool designed to help you boost engagement on your posts effortlessly. Shillbot enables you to gain more visibility, reach, and followers by automating the shilling (promotion) of your tweets.

Who Is the Company Behind ShillBot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026