---
title: Serviceaide Luma Virtual Agent Reviews
meta_title: 'Serviceaide Luma Virtual Agent Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Serviceaide Luma Virtual Agent works for a business like yours.
date_modified: '2025-07-18'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Serviceaide Luma Virtual Agent Reviews
**Vendor:** Serviceaide  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Serviceaide Luma Virtual Agent
Luma Virtual Agent is a pre-trained, conversational attendant that can seamlessly scale on-demand to meet both inbound and outbound requests. Luma VA starts with over 50 skills to get you started, handling an array of IT support requests and common user requests. Luma applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deflect requests, incidents, and user inquiries. Luma learns as it goes in the conversation, in capturing knowledge utilization and in actions taken, rapidly delivering a quick return on investment. With a low-code to no-code environment and integration with the leading service management solutions and communication channels, there is no long wait to get started.






- [View Serviceaide Luma Virtual Agent pricing details and edition comparison](https://www.g2.com/products/serviceaide-luma-virtual-agent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+14%3A23%3A47+-0500&secure%5Bsession_id%5D=9a9e4f22-096e-48cd-8a3c-2d633e530e45&secure%5Btoken%5D=2e744f5189e24db28748eda84a9a0b40c0c5d59758ccf4f5862f237ebd201eb1&format=llm_user)

## Serviceaide Luma Virtual Agent Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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