# ServisBOT Reviews **Vendor:** ServisBOT **Category:** [Natural Language Generation (NLG) Software](https://www.g2.com/categories/natural-language-generation-nlg) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About ServisBOT ServisBOT helps businesses (securely) automate interactions across customer, employee and back office journeys using advanced AI assistants (Conversational AI Assistants, Generative AI Assistants and Workplace Assistants). From acquisition to servicing to retention, our AI-powered solutions for financial services, insurance and more help enterprises safely and securely employ advanced AI to help increase revenue, manage risk and lower cost to serve, while improving CX. ## ServisBOT Reviews ### 1. ServiceBOT the convergent thinker **Rating:** 5.0/5.0 stars **Reviewed by:** Taniya D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about ServisBOT?** ServiceBOT also known as ChatBOT is very useful in terms of solving problems. It uses low-code/ no-code platforms having simplified inbuilt templates to solve customers' issues or to perform any given task. It provides 24/7 support. It helps to create a better customer experience. It can offer support in different languages based on the choice of the customer. It ensures continual support. **What do you dislike about ServisBOT?** ServiceBOT enables fast and efficient customer service even during rush hours. Data/information shared by the customer can be utilized to provide customized personalized experiences according to the customer's needs and preferences. It offers support in multiple languages. It reduces costs and boosts productivity. However, for some, it moves in the wrong direction. It also lacks human empathy to make the customer feel more comfortable. It has limited knowledge for understanding a situation. It lacks creativity. **What problems is ServisBOT solving and how is that benefiting you?** Customers can get the answers to their problems faster than humanly possible way. It helps to make the customer service experience in a seamless faster way. It can resolve simple queries and act as an additional support system. It can address multiple customer issues simultaneously at a time. It can route the conversations to the correct place quickly. It allows to serve the maximum number of customers without hiring more agents hence, it is cost-friendly. It helps to create a better experience for the employees. It can initiate a natural conversation to address the queries and collect information from the customer. ServiceBOT can be also used to collect customer feedback. It ensures to provide 24/7 constant support and can deliver support in multiple languages. ### 2. Cool ChatBot Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Tanay s. | SDE, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about ServisBOT?** The best thing I like about ServiBOT is our trust for keeping our enterprises data safe and secure while using their bot solutions ,also voice add on functionalities provide more interactive user friendly experience to our customers . **What do you dislike about ServisBOT?** Its pricing is comparatively higher as compared to other competitiors in the market **What problems is ServisBOT solving and how is that benefiting you?** its a low code platform ,with drag and drop model ,moreover its already provided template designs helps to create high quality chatbots without writing complex code for the same .Its bots are modularized and scalable which helps me to communicate information between each other bots via chat ,sms,mails .Also ,its interactions with voice assistants provide amazing feature to our product . ### 3. Unique AI bots that can work in conjunction with live agents! **Rating:** 4.0/5.0 stars **Reviewed by:** Divya J. | Senior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about ServisBOT?** Unlike other chatbots, this one allows the integration of AI bots to work/collaborate with live agents. They also can trigger live conversations 24*7, on a need basis which was quite helpful. **What do you dislike about ServisBOT?** Pricing was bit on the higher end for our client during potential research and implementation **What problems is ServisBOT solving and how is that benefiting you?** We deployed ServisBOT to handle a huge volume of website inquiries for our clients. When we couldn't afford to have a massive team handling similar questions about our financial products and services on a daily basis, we resorted to this AI bot solution to address the questions with ease and efficiency. It not only cut down service time but also cost. ### 4. Industry leading best service provided ServisBOT **Rating:** 5.0/5.0 stars **Reviewed by:** Gana N. | Senior Engineer - Cloud Services and Software, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about ServisBOT?** ServisBOT is a service prodiving chatbot Saas. It should be capabilities of low code/no-code cloud platforms services. *Customer Support *Frequency of Use *Number of Features *Ease of Integration *Ease of Use **What do you dislike about ServisBOT?** ServisBot is customer enage and some more bit complexity and make things happy. *Ease of Implementation **What problems is ServisBOT solving and how is that benefiting you?** Best suggestions on-time delivery response and tool is handy helpful for hospital project. ### 5. A powerful conversational AI platform that helps businesses automate customer interactions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about ServisBOT?** The ability to automate customer interactions, streamline customer service processes and provide personalized experiences, resulting in improved efficiency and customer satisfaction. It improved customer service, cost and time savings, scalability, enhanced customer engagement, data-driven insights, and integration and customization options. **What do you dislike about ServisBOT?** Interacting with a chatbot is not as natural or satisfying as conversing with a human representative. I prefer engaging with human customer service agents. **What problems is ServisBOT solving and how is that benefiting you?** By automating routine customer interactions, Servisbot reduces the need for manual intervention, saving time and resources for businesses. This allows customer service teams to focus on more complex and high-value tasks. ### 6. ServisBOT Application is good for AI **Rating:** 5.0/5.0 stars **Reviewed by:** JAGADISH G. | Project Manager at Exclusive Networks India Limited, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about ServisBOT?** ServisBOT Application is good for AI and ML Application and easy of use and very ease of implementation and customer support and frequency of use and ease of integration **What do you dislike about ServisBOT?** There is no dislike about the ServisBOT Application it is really good **What problems is ServisBOT solving and how is that benefiting you?** ServisBOT is solving implementation problems between AWS and on premises data centre during implementation ### 7. Glorious **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about ServisBOT?** The best things about servisbot is it is AI genetics SaaS develper which give smooth chat experience with different software users during the business program **What do you dislike about ServisBOT?** Its stuck sometimes while we using as it is AI generated box which don't have a human emotion that can't understand the cx emotion according to their needs. **What problems is ServisBOT solving and how is that benefiting you?** The solving problems like call back and shopping assistance to the cx and also provide employees support calls that give us a smooth working experience with servisbot ### 8. Nice ai bots which handles customer and staff convos. **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar K. | Associate DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about ServisBOT?** Tools which are provided are easy for bot building. Multiple channels are provided which helps wider range. **What do you dislike about ServisBOT?** Not much, just minor bugs and difficulty on customisation. **What problems is ServisBOT solving and how is that benefiting you?** Can capture more data from customer which makes process much faster. ### 9. Trusty Review Partner **Rating:** 5.0/5.0 stars **Reviewed by:** pranit k. | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about ServisBOT?** Reduced Workload Reduced Human Error 24/7 Availability **What do you dislike about ServisBOT?** Loss of Jobs Initial Setup and Training Limited Understanding **What problems is ServisBOT solving and how is that benefiting you?** Improved Customer Service 24/7 Availability Task Automation Reduced Workload E-commerce Assistance ### 10. A Conversational AI Bot Platform for the Enterprise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about ServisBOT?** Low Code Bot,Multi bot orchestration and RPA **What do you dislike about ServisBOT?** Nothing as of now. Low Code Tools Enable You to Build & Manage Your Own Bots. **What problems is ServisBOT solving and how is that benefiting you?** Orchestrate Multiple Bots for a Unified Experience ### 11. Research to understand features delivered **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about ServisBOT?** It has some interesting features but still lack of many **What do you dislike about ServisBOT?** Few features for live chat configurations **What problems is ServisBOT solving and how is that benefiting you?** Do not integrate qith other software - [View ServisBOT pricing details and edition comparison](https://www.g2.com/products/servisbot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A04%3A02+-0500&secure%5Bsession_id%5D=720a15c5-5fd7-4f10-a01b-0b18db97b070&secure%5Btoken%5D=44e58014f0c997150f33ef392cb23914beeca05a412ea22db9c128560395b2c1&format=llm_user) ## ServisBOT Features **Data Ingestion** - Big Data Processing - Unstructed Data Processing - Processing of Various File Types **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Presentation** - Report Creation - Charts and Graphs - Tailored Content **System** - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Generative AI** - AI Text Generation ## Top ServisBOT Alternatives - [Anyword](https://www.g2.com/products/anyword/reviews) - 4.8/5.0 (1,201 reviews) - [Alteryx](https://www.g2.com/products/alteryx/reviews) - 4.6/5.0 (651 reviews) - [Balto](https://www.g2.com/products/balto/reviews) - 4.8/5.0 (574 reviews)