Ominiflow Reviews & Provider Details

I appreciate that Ominiflow helps my customers get instant information and allows them to order products without leaving WhatsApp, which reduces friction. I am able to recover abandoned carts, and customers can repeatedly order through WhatsApp thanks to their ecommerce integration. Their expert team set up our complete ecommerce store on WhatsApp, which includes in-app WhatsApp payments with Razorpay and integration with Shopify. Ominiflow also sends our order status on WhatsApp, so clients can repeat orders on the same platform without needing to search for our website. Review collected by and hosted on G2.com.

I think they should establish their office in UAE, maybe in Dubai. My CEO would like to visit their office, but right now I have to go to India for that. It would be more convenient if they had a local presence. Review collected by and hosted on G2.com.

I use Ominiflow primarily for my ERP notification needs related to billing and invoices. One of the standout benefits I've experienced is that after switching to Ominiflow, we're able to send invoices via WhatsApp, ensuring vendors read and respond immediately, addressing the issue of late payments we faced when using email notifications. Another crucial aspect I appreciate is their on-call support. It's been incredibly helpful, especially when we need assistance with API integration, as their tech team offers end-to-end support through Google Meet calls. Although I find the cost a bit high, the quality of support makes it cost-effective and balanced for us. Review collected by and hosted on G2.com.

Ominiflow provides only a yearly plan, which I think should include a monthly option as well for testing purposes. Review collected by and hosted on G2.com.

I really like how the team at Ominiflow is very honest and supportive. If something breaks, they come to us and support us on call or via Gmail. I also appreciate how Ominiflow's WhatsApp API integration increased our customer engagement from 5% to 30%, making it easier for customers to use our services directly through WhatsApp without switching to other apps. We've decided to expand our partnership and will implement their services across our other CRMs and those of our clients, as it's proving beneficial for us. Review collected by and hosted on G2.com.

I'm not a fan of how credit lines are handled. We have to add a credit card and some criteria for billing, and it doesn't let us postpone billing easily. This part could definitely be improved. Review collected by and hosted on G2.com.

I really like using Ominiflow for marketing and increasing sales because it's affordable and their customer support is very respectful. The dashboard is easy to manage with no confusion, and the template features are good. The direct bulk messaging with a template feature has helped me gain most of my customers. Ominiflow is easy to manage because it requires no coding or technical skills, and their customer support is great. These aspects make me want to continue being their client. Review collected by and hosted on G2.com.

For now there is nothing to be disliked in it. Review collected by and hosted on G2.com.

I like Ominiflow for its good UX and app UI, which are easy to understand. I also appreciate their good support, and it's reassuring to know that I can visit their office in Indore if required. Their on-call support builds trust and supports my business growth. Review collected by and hosted on G2.com.

I would like Ominiflow to implement more features. That would make their platform even better for my needs. Review collected by and hosted on G2.com.

I appreciate Ominiflow for their on-call services and support, which means there's no need for me to manage WhatsApp API integration myself—their team handles everything. This support service is efficient, with a single-ring answer whenever I call, ensuring quick assistance. I also really like the 100% message delivery rate, especially for OTP services, which guarantees that there are no issues during app signups. Review collected by and hosted on G2.com.

I am missing an SMS alternative with Ominiflow. I require SMS integration from other platforms, which is currently not available. Review collected by and hosted on G2.com.

I appreciate Ominiflow for their expertise and support in using WhatsApp marketing effectively. They helped us solve issues on how to reach more people without restrictions and saved costs. Their support has been crucial, especially in guiding us to better perform our marketing campaigns. I could use the WhatsApp API on my own, but their assistance in maximizing its use is invaluable. The bulk sending feature to all our leads at once is particularly beneficial. Review collected by and hosted on G2.com.

I'd like to see Ominiflow implement more integrations, especially with n8n, which would be really beneficial. Review collected by and hosted on G2.com.

I have been using Ominiflow for workflow automation and I appreciate their no-code workflow builder, which allows me to automate processes effortlessly. The customer service is good, and their proposals are honest. I like the services they offer despite the cost being a bit high. Review collected by and hosted on G2.com.

The cost is high with Ominiflow, which could be a barrier. I also think they could improve cost-efficiency by onboarding more customers. Review collected by and hosted on G2.com.

I appreciate Ominiflow's better customer support, which includes on-call availability. Their AI agent functionality is valuable as it automatically replies, making operations more efficient. I also like that Ominiflow helped implement Marg, which sends invoices automatically. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

What I like most about Ominiflow is its all-in-one approach to WhatsApp marketing and customer support. The platform is easy to use, well-designed, and helps improve engagement and response efficiency. Review collected by and hosted on G2.com.

What do you dislike about Ominiflow?

As of now, I haven’t found anything I strongly dislike. I’m still exploring Ominiflow and learning how things work. Review collected by and hosted on G2.com.