I haven't found a way to recall messages in Front. I've seen their is a timing after you send it but once send I don't think there is a way to call it back
I feel that Front Chat is subpar compared to the typical very high level of UX / UI of Front products. While I understand that you need a lot of time and resources to catch up with companies like Intercom which have been almost fully focused on their chat experience I believe that Front Chat... Read more
When I'm with a customer I make sure I go above and beyond giving my customers complete satisfaction with their experience with me in my store and it really gives me a sense of pride in my job as well as my efforts and striving to make them leave with a smile. I've raised my standards and... Read more
Are you expecting any changes in the statistics? The reports are unclear and the statistics are unreliable in my opinion (they can change from a week to a year).
Any email I send from my client inboxes get lumped into 1 messy sent inbox. I really hate having to search by email and think that an organized sent inbox would be much easier just to find an email I sent for that day.