It's been two months since this profile received a new review

Verified User in Retail

Enterprise (> 1000 emp.)

9/14/2020

"very precise tool to reach the right target with the right products & increase CRM profits"

4/5

What do you like best about Tinyclues?

diversify contents & estimate ROI of each campaign, effeciency maps & audience mappers Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

increase significantly needs of new contents Review collected by and hosted on G2.com.

Tinyclues Reviews & Product Details

Tinyclues is a solution created by marketers, for marketers that helps you identify and execute campaigns that work. Grow revenue, build loyalty and drive strategic outcomes thanks to an intuitive platform that uses your own first-party data and deep learning to determine the best audience for your CRM campaigns.

Seller

tinyclues

Discussions

Tinyclues Community

Languages Supported

English

Overview by

Benoit Bouteille

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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Tinyclues Media

Tinyclues Demo - Map out customer demand

Understand dynamic demand patterns across all your customers and offers.

Tinyclues Demo - Predict successful topics

Anticipate how effective each topic will be and detect gaps in your marketing plan.

Tinyclues Demo - Identify the best audiences

Find the best audience for any topic and channel and anticipate customer demand before intent is expressed.

Tinyclues Demo - Optimize your plan in real time

Optimize across your entire multichannel campaign plan, with no trade-off between business priorities and customer-centricity.

Tinyclues Demo - Activate on all channels

Tinyclues integrates with your marketing solutions so you can execute successful campaigns across all channels.

Track the most important KPIs for your campaigns and specific revenue for each topic.

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Melanie S.

CRM Manager

Mid-Market (51-1000 emp.)

10/19/2022

"Tinyclues, a complete solution for campaign management and marketing pressure"

4.5/5

What do you like best about Tinyclues?

Insights on our offer and our customer database (Efficiency Map, Audience Mapper), the ease of creating and optimizing the campaign plan. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Targeting by preferences that capitalize mainly on the best buyers, rather than on a true notion of preference for the product offer. Review collected by and hosted on G2.com.

Laurie E.

Enterprise (> 1000 emp.)

5/19/2022

"AI for marketers!"

5/5

What do you like best about Tinyclues?

-Performance of algorithms

-User friendly platform

-Support and expertise of the teams

-Innovative feature

-Customer service Review collected by and hosted on G2.com.

What problems is Tinyclues solving and how is that benefiting you?

Finding the best target for our offers and destination inspirations to drive the marketing calendar. More conversions & revenue and better customer satisfaction. Review collected by and hosted on G2.com.

Sandrine L.

CRM manager

Enterprise (> 1000 emp.)

9/27/2021

"Simple and efficient"

4.5/5

What do you like best about Tinyclues?

Speed of target creation for campaigns that offer the right product to the right customer =>

increase in ROI Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

audience mapping is less suitable when the product repository is vast Review collected by and hosted on G2.com.

Thibaut B.

Product Owner - CRM

Enterprise (> 1000 emp.)

9/27/2021

"Superb tool!"

5/5

What do you like best about Tinyclues?

The tool is easy to use and very efficient. The ROI is very good! Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Connecting all of our existing tools to tinyclues can take a bit of time. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

Enterprise (> 1000 emp.)

9/22/2020

"Great tool and account team!"

5/5

What do you like best about Tinyclues?

The TinyClues solution is not only an easy addition to our existing tools, but it delivers excellent results quickly. The account team is very involved and understands our needs and how to support us best. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Nothing! The only thing is once you taste the predictive solutions, you always want more. Thankfully the team at Tinyclues is always thriving to improve their offerings and keeps you fed with innovative and high-performing tools. Review collected by and hosted on G2.com.

Sofie B.

CRM Campaign Planner

Enterprise (> 1000 emp.)

10/5/2020

"Tinyclues is a user friendly tool that helps optimizing turnover by refining the campaign planning"

4/5

What do you like best about Tinyclues?

Tinyclues makes it possible to target customers who are interested in a very specific product. If we would base those selections on historical booking data, our selections would always be a lot smaller. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Offer types need to be created before they can be used, it is not something that goes automatically based on the variables that are delivered. We have already a lot of offer types available, but if we need an extra one, the question is almost always urgent as our campaign planning is very volatile based on the market circumstances. Review collected by and hosted on G2.com.

What problems is Tinyclues solving and how is that benefiting you?

We are able to target customers for a very specific product and we are able to customize content based on the interests of the customer. Tinyclues has made it possible to send more campaigns every week. Thanks to fatigue management we are also able to manage the contact pressure in order to keep our deliverability at a good level. Review collected by and hosted on G2.com.

Response from Benoit Bouteille of Tinyclues

edit

Hi Sofie,

We're glad you like the platform.

Thank you so much for your feedback, it is very helpful.

We've taken your feedback and are happy to share that we are currently working on improvements that will give you more flexibility to generate new Offer Types in full autonomy.

We will keep you posted once it is available for use.

Marion L.

Enterprise (> 1000 emp.)

1/8/2021

"Begining of our collab"

4/5

What do you like best about Tinyclues?

Tool really easy to use, no need a long moment to be 100% independant on the plateform.

CSM team is really present, and always here for any question or support.

Really good results for our 2 months collaboration. Waiting for some more results to be fully sure. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

No comment on that part for the moment :) Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

12/3/2020

"Belambra Clubs : good alternate targeting solution"

4/5

What do you like best about Tinyclues?

The predictive pattern based on customers' behavior : it offers a complementary solution to increase our sales while not saturating our database.

The implementation of the data flows between my company and Tinyclues was fluid.

I particularly appreciate the availability, the insights and skills of their staff (Customer Success Managers, Data Scientists...). Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

It's not easy to evaluate our sales growth in a very accurate way, but that can be partially explained by the complexity of our own performance evaluation in terms of metrics.

Anyway, if there are few differences in the numbers, the trends match. Review collected by and hosted on G2.com.

Margot F.

Mid-Market (51-1000 emp.)

1/20/2021

"Availability of teams, efficiency of the solution, fast performance!"

5/5

What do you like best about Tinyclues?

Advice and listening to needs in order to address our issues. The simple and quick implementation of the solution. The results are visible very quickly. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

A frustration of not being able to fully utilize the power of Tinyclues, but due to a lack of internal resources. Review collected by and hosted on G2.com.

Arnaud B.

Enterprise (> 1000 emp.)

9/24/2020

"The best targeting tool"

4.5/5

What do you like best about Tinyclues?

Easy to use. You can create very smart targeting by brands, product, or category. This tool help us to target the right customer at the right time. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

We cannot automatize targeting and send it to our Campaign manager. Few reporting available on the platform. Review collected by and hosted on G2.com.

What problems is Tinyclues solving and how is that benefiting you?

Since we use tinyclues we have increased the number of campaign send to our customers.

We spend less time to find the right target. It permit us to increase the number of campaign and decrease the average number of contacts targeted by newsletters. Thanks to this tool are campaign are more efficient and we have observed it in term of turnover. We also use it for pressure management. Review collected by and hosted on G2.com.