I really like the simplicity of use, it really allows us to optimize our campaigns. Review collected by and hosted on G2.com.
For the moment, I have not yet had the opportunity to find any disadvantages. Review collected by and hosted on G2.com.
The possibility to use the Audience mapper and Efficiency map in order to build our planning and choose our campaign thematic. The ease of use of the platform, very intuitive Review collected by and hosted on G2.com.
When we don't manage our campaign plan correctly (when two campaigns are too similar for example), it would be helpful to have some "signals" like red crosses for example (easily visible and understandable). Review collected by and hosted on G2.com.
Hi Garance,
Thank you for taking the time to leave us a review. We're glad that the Audience Mapper & Efficiency Map help you build a better campaign plan. We will send your suggestion to the product team, thanks you very much!
- The tool is easy to use
- The impact of Tinyclues in our business is positive
==> It is a great product and the team is very nice and available. Review collected by and hosted on G2.com.
I don't see any downsides :) . Review collected by and hosted on G2.com.
The different features available on the tool (targeting/audience insights/efficiency map) which allow us to optimize our campaign's targeting and to have a good overview of our customers' profiles. Great support and customer success team. We feel supported in our TinyClues' daily usage, and the TC team's communication is reactive and efficient. Review collected by and hosted on G2.com.
The tool's usability can still be improved Review collected by and hosted on G2.com.
Availability to access our data and deep dive our customer knowledge. Plus, the facility to select some criteria to target with the most precision possible. Review collected by and hosted on G2.com.
Some notions are not easy when we are new users of this platform. And maybe, improve time to calculation - but nothing is a blocker to use it. Review collected by and hosted on G2.com.
Hi Mathieu,
Thanks for your review. We are in the process of finalizing a large update to our technology that you'll have access to next year. Scoring will be even faster than before, so stay tuned!
Really nice team. Great support. Very professional and structured. Tool is easy to use and has got nice features. They keep on improving it, too. Very good average performance of our emails when targeting was done with tinyclues. Improvement of all KPIs. Review collected by and hosted on G2.com.
There is nothing to say about that. Everything is good. Review collected by and hosted on G2.com.
The most helpful aspect of Tinyclues is the audience and efficiency mapper that have allowed us to proactively find product areas that have customers with propensity to purchase. Without these tools, we would not have the insight to create tailored campaigns that compliment larger brand messages and ultimately help improve engagement and revenue metrics. Review collected by and hosted on G2.com.
From a tool standpoint, Tinyclues is incredibly helpful to the point our team uses it on a weekly basis to plan for campaigns. The only downside is the duration it takes for campaigns to process in the tool. It does not inhibit our plans, but it does result in allowing more time to input campaigns. Review collected by and hosted on G2.com.
Hello,
Thank you for your review. We're happy to hear that our Insights tools have helped your team! We are working on speeding up processing times in future updates.
Tinyclues is a highly-effective tool that gives powerful insights to target customers
The platform is user-friendly
New features are often released to optimize targeting
The responsiveness of customer support is also a strength Review collected by and hosted on G2.com.
I cannot see any inconvenient with Tinyclues Review collected by and hosted on G2.com.
The team is always ready and available to help me find new ways to optimize usage. Will go out of their way to help with industry best practices (especially during covid times) as well as the tool itself that really allows us to see how our database behaves. Review collected by and hosted on G2.com.
Unfortunately because of everything that's happened it's hard to be super sure about the effectiveness of measuring client behavior, nonetheless the team really tries to find ways around any uncertainty. Review collected by and hosted on G2.com.
The commercial and technical teams are always available and proactive! The platform is easy to use. Our feedback as clients is really appreciated and new features are regularly added based on this feedback. Review collected by and hosted on G2.com.
Nothing in particular is to criticize, the whole experience is satisfying. Review collected by and hosted on G2.com.
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