FV

Fanny V.

Small-Business (50 or fewer emp.)

9/8/2020

"2 great years with Tinyclues - more are coming"

5/5

What do you like best about Tinyclues?

- Create a powerful segmentation in short time

- The platform is really easy to use

- Possibility to handle the marketing pressure for email very easily Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Nothing. Quite complicated the first time to know how many people shoot with TC and integrate it in Salesforce but now with experience and a connector it's easier. Review collected by and hosted on G2.com.

Response from Rachel Euchner of Tinyclues

Thanks so much for your feedback, Fanny!

UT

Verified User in Textiles

Mid-Market (51-1000 emp.)

9/10/2020

"Efficient and easy to use"

4.5/5

What do you like best about Tinyclues?

Thanks to tinyclues, we can easily vary our communications only interested customers by targeting with the products. We create more emails than before but we manage it best. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

It's logical but when we promote new products on our website, we have to wait a couple of days/weeks. Tinyclues needs a consequent amount of sales/visits on those new products to permit relevant targeting. So we don't use Tinyclues on new products. We have to wait a little. Review collected by and hosted on G2.com.

Recommendations to others considering Tinyclues:

Before using Tinyclues, our results were already correct so we were a bit puzzled about using it. So we managed a large period of tests before confirming its use definitively (Tinyclues vs no Tinyclues). I think that period is important, we are now fully convinced of its efficiency. Review collected by and hosted on G2.com.

What problems is Tinyclues solving and how is that benefiting you?

With Tinyclues we increased our performances without overusing, that was the main point to us. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/16/2020

"An enriching experience, a team listening to our needs"

4/5

What do you like best about Tinyclues?

- Audience mapper

- website/platform easy to use and clear

- time saving for our targeting, efficient algorithm Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

- sometimes, lack of clarity with the efficiency map/audience mapper

- need more filters for our different segments (or group of segments) Review collected by and hosted on G2.com.

Recommendations to others considering Tinyclues:

- easy to use and clear

- efficient thanks to the algorithm

- complete with a dashboard, efficiency map and audience mapper

- a team reactive and available Review collected by and hosted on G2.com.

What problems is Tinyclues solving and how is that benefiting you?

- better targeting, more qualitative

- time saving

- a better knowledge of the member base (thanks to the audience mapper and efficiency map) Review collected by and hosted on G2.com.

Response from Rachel Euchner of Tinyclues

Hi there,

Thank you for your feedback! We recently did a webinar which included the Audience Mapper and Efficiency Map tools and how they work in a typical workflow. Here: https://youtu.be/u924mFlAzfM (en français). An English webinar on the same subject is next week. Sign up: https://bit.ly/3kfmATb . Feel free to contact us if you have any questions!

UR

Verified User in Retail

Enterprise (> 1000 emp.)

9/15/2020

"Vert strong solution adapted to Companies that sell a lot of (diverse) products"

4/5

What do you like best about Tinyclues?

User friendly platform. Assistance thanks to customer success manager team. Lots of criteria used for Targeting. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Time for calculation. Some notions are not that easy to understand on the platform for new users. Review collected by and hosted on G2.com.

AC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

9/11/2020

"Perfectly identifying the best audience"

5/5

What do you like best about Tinyclues?

Design of the platform, availability of the customer success managers & the support team, efficiency of the targeted audience Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Little arrangements can be made on the platform - nothing really important Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

9/15/2020

"Easy to use & successful"

5/5

What do you like best about Tinyclues?

This is really easy to use and fast! We can use it on emails, mailings, and text messages too. The platform makes targets but also offers tools to prepare our action plan. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

nothing -- very clear and simple to use. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

9/16/2020

"The tool is very efficient and easy to use"

4.5/5

What do you like best about Tinyclues?

Create a campaign and choose the right offer type Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

We don't have enough details about the target (segment / age etc ...) Review collected by and hosted on G2.com.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

9/25/2020

"RELEVANT TOOL FOR CRM STRATEGY"

4/5

What do you like best about Tinyclues?

Easy and quick to create relevant targeting. Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

you can't delete campaigns, which could be easier when testing different targeting. Review collected by and hosted on G2.com.

Response from Rachel Euchner of Tinyclues

Hello,

Thank you for taking the time out to review Tinyclues, we appreciate it. We've recently released a new update and you can now delete campaigns. Please let us know what you think!

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

9/17/2020

"my full support"

5/5

What do you like best about Tinyclues?

Easy to handle. Real results Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

Tinyclues is unable to make prédiction for new products which hasn't been sold yet Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/16/2020

"Easy and efficient"

5/5

What do you like best about Tinyclues?

Marketing pressure management and planning view Review collected by and hosted on G2.com.

What do you dislike about Tinyclues?

No vision of our segment's coverage on the year Review collected by and hosted on G2.com.

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