Founded in 2003, Vivantio is a service management software company built for teams that put service first. Vivantio helps organizations step up from basic ticketing to mature service management without the complexity of traditional enterprise platforms. Its configurable, ITIL-aligned platform supports ITSM, customer service, and cross-functional service teams with automation, AI, workflows, self-service, asset and configuration management, reporting, and more. Every capability is included in one platform, with flexible licensing and configuration that adapts as service needs evolve. Vivantio combines powerful software with dedicated onboarding, customer success, and US and UK support to help teams get up and running quickly and continuously improve service. Vivantio — When Service Matters. Our solutions are designed for teams that put service first.