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Vivantio

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295 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.3
Serving customers since
2003
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Vivantio Reviews

Review Filters
Profile Name
Star Rating
174
100
17
1
3
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
11/04/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Vivantio - Best ITSM

What I like best about Vivantio, it has the ability to do almost anything I need it to do. Alot of other ITSM's we researched were limited in terms of what was able to be configured. As long as you have the time, you can set Vivantio up to do almost anything. Their customer support is great.
KG
Keith G.
11/04/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Vivantio - Does everything you need and more

We've been using Vivantio for 4 years now, it's easy to setup and we are still learning new functionality daily. The support team are brilliant and are really quick to get back to you.
Verified User in Sports
AS
Verified User in Sports
11/01/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

NCFC Vivantio Review

The employee's at Vivantio are friendly and extremely knowledgeable. They're always happy to help with queries regarding setup on the helpdesk. They help create a personalised experience for any business that purchase their service.

About

Contact

HQ Location:
Boston, MA

Social

@Vivantio

What is Vivantio?

Founded in 2003, Vivantio provides flexible service management software for organizations that need more than a basic help desk, but less rigidity than traditional enterprise platforms. The platform supports IT, customer service, and cross-functional service teams with configurable workflows, automation, reporting, and self-service tools that adapt to real-world operational needs. Vivantio is trusted by organizations that need to scale service operations, improve efficiency, and continuously improve service delivery—without overbuilding their systems.

Details

Year Founded
2003