What I like most about Userback is how it makes tracking feedback for projects so much easier. Before, I used to get tons of feedback through emails, and honestly, it was a nightmare trying to keep track or find something from weeks ago. Now, everything is in one place and organized, which makes collaborating with clients way smoother. Setting up Userback is quick and easy for each project, and it’s simple enough that my clients can start using it right away without any headaches. Another thing I like is that they keep improving the app. They add new features and make updates regularly, and each time it just gets better. I like that it has integrations for tools that I use (WordPress, GitHub, Notion, and Trello). They also introduced MCP integration that is very promising, however I haven't used it yet.

Integration of feedback directly into slack

It is continuily being developer and supported. This is super important for us as a power user for our clients we need to be on top of the best technology. It offers great integration features (like JIRA), UI/UX is very efficient and it's affordable.