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Userback

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287 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2014
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Userback Reviews

Review Filters
Profile Name
Star Rating
244
38
5
0
0
Kyle V.
KV
Kyle V.
05/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Feedback with Easy Setup

I use Userback for my B2B SaaS platform and appreciate that it allows us to have our end user feedback, suggestions, and reported issues all in one place. I like that it is very easy to use and connects with our other systems, which allows us to maximize the feedback we get and solve it much faster. Userback is integrated with Trello, so it lets me work from one source of truth without bouncing between systems. The initial setup was very easy and required less than an hour to complete.
Verified User in Consulting
AC
Verified User in Consulting
05/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

The Easiest QA Platform I’ve Used—Quick Setup and Great Team Visibility

I’ve done QA for 20 years, and it’s the easiest QA platform I’ve ever used. Easy to install and setup and for new users and visibility across the team
Oleksandr M.
OM
Oleksandr M.
05/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple, Smooth Kanban Integration with the Website Plugin

I like most are the ways to integrate the website with my Kanban board. The website plugin makes it easy to connect the integration to the system, and the setup process is always simple and smooth.

About

Contact

HQ Location:
Brisbane

Social

@userbackio

Build Better Products With User Feedback

Userback is a user feedback and bug tracking platform that helps teams collect and act on contextual user insights through visual tools, session replay, surveys, and a feature portal. With automation, technical metadata, and integrations with tools like Jira and Slack, it streamlines workflows and enables continuous product improvement. For more information, visit the website at https://userback.io

Details

Year Founded
2014
Website
www.userback.io