Userback

Show rating breakdown
292 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2018
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248
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Userback Reviews

Review Filters
Profile Name
Star Rating
248
39
5
0
0
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
05/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Slack Feedback Integration, No Major Complaints

Integration of feedback directly into slack
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
05/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Continuously Improved, Well-Supported, and Packed with Great Integrations

It is continuily being developer and supported. This is super important for us as a power user for our clients we need to be on top of the best technology. It offers great integration features (like JIRA), UI/UX is very efficient and it's affordable.
PP
Petros P.
Founder & CEOSmall-Business (50 or fewer emp.)
05/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Feedback Management with Seamless Jira Integration

I like how Userback connects seamlessly with Jira, which we use for project management. This integration allows us to see all the tickets and review anything that needs our attention and fix easily. The integration process itself is very straightforward, making it simple to add Userback to both our application and website.

About

Contact

HQ Location:
Brisbane

Social

Build Better Products With User Feedback

Userback is a user feedback management platform for product teams. Since 2018, it has helped teams centralize feedback from in-app widgets, surveys, a public feature portal, email, and API, with screenshots, session replay, and console logs attached to each submission. Two-way integrations with tools like Jira, Linear, ClickUp, and Slack route feedback into existing workflows. Trusted by 20,000+ product teams worldwide.

Details

Year Founded
2018
Website
www.userback.io