Easy to use, with a shared environment for multiple projects, and it’s also easy to integrate with our websites.

Userback effortlessly turns messy, unclear feedback into something visual, structured, and immediately actionable. The combination of annotated screenshots and video recordings has completely changed how our team handles bug reports and feature requests, making it much easier to understand what’s happening and what needs to be done next.

I like the way Userback works because it allows us to receive feedback from our customers, which really helps us in our web design agency. We're able to use it during the first iteration of their design to get specific suggestions, like changing a color or making a text bigger. It makes everything a lot easier since before, we had to rely on emails and figure out exactly what they wanted, which could lead to misunderstandings. Now, clients can leave specific comments directly on the areas, cutting down on confusion. The initial setup of Userback was also extremely easy.