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Userback

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287 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2014
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Profile Name

Star Rating

244
38
5
0
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Userback Reviews

Review Filters
Profile Name
Star Rating
244
38
5
0
0
Verified User in Computer Software
AC
Verified User in Computer Software
05/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Integration, Clean Customizable UI, and Fast Support

Ease of integration. Setting it up was as easy as creating an account and adding a small code snippet to the app. The UI is clean, customizable and fits well within our app. The support team is quick to respond to issues or concerns I may have. Works well and quick
Sampath S.
SS
Sampath S.
Head of Growth at SaaS Mantra (We are Hiring Rockstars)
05/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Love the Ease of Use

Integration with Slack & JIRA out of box. Huge Time Saver!
Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
05/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Website Feedback That Syncs Smoothly to Jira

Userback makes it incredibly easy for our team to share feedback on our brand websites – and sync these thoughts to Jira for our development team

About

Contact

HQ Location:
Brisbane

Social

@userbackio

Build Better Products With User Feedback

Userback is a user feedback and bug tracking platform that helps teams collect and act on contextual user insights through visual tools, session replay, surveys, and a feature portal. With automation, technical metadata, and integrations with tools like Jira and Slack, it streamlines workflows and enables continuous product improvement. For more information, visit the website at https://userback.io

Details

Year Founded
2014
Website
www.userback.io