I use Userback for feedback and bug reports, and I really appreciate how simple it is to work with. The widget is a standout feature for me because it allows users to upload screenshots and take videos without having to first upload them somewhere else. Setup was very easy, and it fits seamlessly with my tool simpleserp.io. Userback is my first choice for these tasks, and I'd rate my likelihood to recommend it as a 10 out of 10.

I find Userback's video record feature super helpful. It integrates seamlessly with our product, making it easy for customers to use without any learning curve. When there's something to raise or an idea to share, they just click one button for a quick record, and it's automatically connected with our Linear tool. The initial setup was pretty easy too.

I find Userback easy to use and appreciate its connectivity with Jira. It's incredibly beneficial to track down early problems and manage all tickets and suggestions by connecting to Jira. The initial setup was also very easy, and it's convenient to have everything in one tool since we use Jira as our main tool for project management.