I really appreciate Upfirst's knowledgeable team. It's nice that they have a high level of service with a lot of human interaction, despite being an AI company. At every point in the process, there was someone helping us, whether it was creating a knowledge base or signing up or understanding their services. They've been really flexible, and as a product, it's worked really well for us. The level of service is really high, and the quality of the product seems to be exactly what we're looking for. It perfectly fits our needs.

I find Upfirst to be very easy to use, especially compared to other AI call centers that I've tried. Their customer service is exceptional, as someone is always available to respond within seconds. The setup and configuration were extremely easy, making them by far the simplest to use. I also like how well it works for our use case as an AI call center and receptionist. Overall, I appreciate the simplicity of the software and hope for more features to enhance the experience.

I have been using Upfirst for my business for almost a year, mainly to answer the phone. What convinced me to use it was the free trial that directly convinced me. I particularly appreciate its ability to respond to all customers without delay. It doesn't sound robotic on the phone, which is a plus for us. The phone AI system is really what it offers best and encourages me to continue our partnership with them.