I use Upfirst as an AI receptionist to handle calls when I'm not available for my small business. I really liked the features and benefits Upfirst offers for the price. The AI receptionist from Upfirst efficiently answers calls, texts prospects, provides information about our business to callers, and transfers calls. It's really helpful when Upfirst can text callers a scheduling link so they can pick a date and time to make an appointment with us. It's also great that Upfirst can transfer callers to a specific employee that we've programmed and shares a lot of information with callers, taking care of much of their needs.

I use Upfirst for connecting with clients in both America and Europe. I like it because it has a multilingual feature, which is incredibly useful. It's convenient knowing that I can call an agent 24/7 to have a conversation like I would with an employee, whether it's about deliveries or expectations. The multilingual receptionist is available for multiple time zones, which helps me communicate easily with clients in various locations like America and across Europe. I'm involved in projects internationally, and Upfirst aids in managing communication efficiently. I also appreciate the agent's ability to remember previous callers and have some autonomy in handling clerical tasks.

I really appreciate Upfirst's knowledgeable team. It's nice that they have a high level of service with a lot of human interaction, despite being an AI company. At every point in the process, there was someone helping us, whether it was creating a knowledge base or signing up or understanding their services. They've been really flexible, and as a product, it's worked really well for us. The level of service is really high, and the quality of the product seems to be exactly what we're looking for. It perfectly fits our needs.