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Upfirst

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26 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2024
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Upfirst Reviews

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Kim S.
KS
Kim S.
Planner | Creative Problem Solver | Task Manager | Stategist
07/10/2026
Validated Reviewer
Review source: G2 invite

Easy to Use, Always Adding New Features

It is easy to use and is constantly adding new features. You can update the receptionist's information and change their training.
CH
Catrina H.
07/09/2026
Validated Reviewer
Review source: G2 invite

Excellent Support and Continuous Improvements Make Upfirst Better Over Time

What I like best about Upfirst is their customer support and their willingness to keep improving the platform. The initial setup took some work, but their chat support was always available to answer questions and help me get everything configured. They regularly add new features and integrations, and the more I train the AI, the better it performs for my business. It's nice working with a company that listens to customer feedback and continues to make the product better.
Cesar T.
CT
Cesar T.
Sales and Management Professional
07/02/2026
Validated Reviewer
Review source: G2 invite

Human-Like Voice, Highly Recommended Service

I really liked the quality of how human the voice sounded and everything. It's great and valid because it's making it easier for me to refer others to the platform. I think their attention to detail is impressive, and if you have any questions, they interact with you on a very personal level. I appreciate the human-like quality of the voice and the overall service quality. It's helping my colleague's business become more successful, allowing customers to reach them even when they're busy.

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What is Upfirst?

Upfirst is the AI receptionist that picks up the phone for you. It answers your customers' questions, collects their info, books appointments, and hands off calls to a human when one is needed. Built for busy small business owners, it's quick to set up, easy to update, and works around the clock so no caller goes unanswered.

Details

Year Founded
2024
Website
upfirst.ai