I really liked the quality of how human the voice sounded and everything. It's great and valid because it's making it easier for me to refer others to the platform. I think their attention to detail is impressive, and if you have any questions, they interact with you on a very personal level. I appreciate the human-like quality of the voice and the overall service quality. It's helping my colleague's business become more successful, allowing customers to reach them even when they're busy.

Affordable. I don't have to answers calls myself.

I use Upfirst as our answering service, which gives our business a more professional feel with the virtual assistant. I like the fact that our nonprofit now has a 24-hour gatekeeper. The transfer call feature is another aspect I appreciate, and the whole setup and use of Upfirst have been easy for me. The UI is understandable, and the video tutorials are really helpful.