We've used ytel for over 5 years now in our day to day operations. It really helps with the shake 'n' stir method to avoid spam issues to call out to consumers.

I love everything about Ytel! This is by far the best dialer that I have ever used. Ytel has every feature that any business that is making/taking calls could ever imagine. Any metric that you need to track is available on one report or another. Ytel allows me to track, gauge, and monitor performance by every possible metric there is, and export every single report in an Excel sheet so it can be sorted, filtered, and tailored to fit my needs for the campaign that I am managing. You could also manage multiple campaigns very easily with Ytel, in real time which has no delay when you adjust the setting to "live". Ytel is everything any business that is taking calls could ever need.

I like how easy it is to navigate the website. I like the feature where you can toggle the queues that you're logged into for the call queue.