Product Avatar Image

Sharpen Technologies

Show rating breakdown
60 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
2011

Profile Name

Star Rating

36
13
5
2
4

Sharpen Technologies Reviews

Review Filters
Profile Name
Star Rating
36
13
5
2
4
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
06/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Overall the system works pretty well

It is an easy application to use, with all the necessary tools
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
06/22/2023
Validated Reviewer
Review source: Organic

I'm not a tech savvy person and Sharpen made it easy!

I manage a call center for a community clinic in Northern California. My favorite feature about Sharpen its insights capabilities. I've been able to create reportable and understandable KPIs for my representatives and set goals to continue to improve efficiency and quality.
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
06/22/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Sharpen is a great platform that has great potential to become even better.

I appreciate that Sharpen has the ability to handle multiple types of interactions. We specifically use calls, webchats, texts, and emails. It is so convenient to be able to have everything on one platform!

About

Contact

HQ Location:
Indianapolis, IN

Social

@Sharpentech

What is Sharpen Technologies?

Sharpen Technologies is a customer experience management platform that specializes in enhancing communication and engagement for businesses. Their solutions focus on optimizing call center operations, improving customer interactions, and leveraging data analytics to drive better service outcomes. By providing a unified platform for managing customer relationships, Sharpen Technologies aims to empower organizations to deliver exceptional experiences across various channels. For more information, visit their website at https://sharpencx.com/.

Details

Year Founded
2011
Website
sharpencx.com