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Sharpen Technologies

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60 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
2011

Profile Name

Star Rating

36
13
5
2
4

Sharpen Technologies Reviews

Review Filters
Profile Name
Star Rating
36
13
5
2
4
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
06/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great Experience

Love how easy it is to use and it simplifies my work as I receive and reach out in outbound calls.
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
06/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Sharpen has been a great phone system. They are quick to respond and resolve issues that arise.

I love that our agents can see all of their interactions in one place. Whether Calls, texts, chats, emails, etc. All things in one system make it easier to manage and help our customers. I also love that we can now include our QA score within Sharpen. It really is a one-stop shop for our team.
Gaurav B.
GB
Gaurav B.
01/23/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Communications streamlined with analytics backing

|Ytel
It is popularly used to reach customers and prospects through various channels, automate communication processes, and track results. Various channels are addressed by this tool

About

Contact

HQ Location:
Indianapolis, IN

Social

@Sharpentech

What is Sharpen Technologies?

Sharpen Technologies is a customer experience management platform that specializes in enhancing communication and engagement for businesses. Their solutions focus on optimizing call center operations, improving customer interactions, and leveraging data analytics to drive better service outcomes. By providing a unified platform for managing customer relationships, Sharpen Technologies aims to empower organizations to deliver exceptional experiences across various channels. For more information, visit their website at https://sharpencx.com/.

Details

Year Founded
2011
Website
sharpencx.com