I use Syncro for remote support, software deployment, and asset management. It reduces the time to remote on to a customer's machine by sending a single click prompt and makes installing our security products easy with a simple script. Getting information on a customer's device or server is very easy. I like its ease of use and how much time it saves with the ability to remote on to a device easily and manage assets. Syncro's ability to easily deploy software through scripts and manage policies all from the same interface makes it very convenient. The initial setup was very easy.
UI
Verified User in Information Technology and Services
I use Syncro at work to track clients and their computer and IT assets, run scripts, take payments, and track shop sales. I appreciate how it streamlines the business process and has everything we need in one place, from tracking customers to inventory management and software integrations. I like the scripting modules in the asset management section, which allow me to remediate issues and run diagnostics on one or multiple computers to quickly diagnose or solve customer problems. It reduces the workload by enabling me to schedule or immediately run a script, fixing issues without disrupting the customer's workflow. Additionally, we use Syncro with their bundled remote software, Splashtop, as well as purchasing Bitdefender licenses through their platform, and have begun using their Microsoft 365 integration for user management.