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RingCentral

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3,159 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2074
741
179
67
98
Omar S.
OS
Omar S.
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Stable calls, solid messaging, and AI that actually helps after meetings

Having calls, messages, and meetings in the same platform has been more useful than I expected. It doesn’t sound like a big deal at first, but it really shows its value when I’m juggling several projects at once and need to remember who approved a change, when we spoke with the client, or what was still pending after a call. With RingEX, communication feels much more connected and easier to track. Call quality has been stable, and honestly, that matters more to me than any flashy feature. A client call shouldn’t depend on whether the tool feels like working that day. For follow-up meetings, deliverable reviews, and quick calls with vendors, I rarely have to pause or troubleshoot because of technical issues. The mobile experience has also been very strong. Some days a conversation starts on my desktop and I need to continue it from my phone while moving between meetings. Being able to keep that flow without losing context helps a lot, especially when a decision can’t wait until I’m back at my computer.
Jason C.
JC
Jason C.
07/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Overwhelming Admin Setup, Limited Customization, and Lag in Large Events

All‑in‑one event platform: It brings registration, live streaming, networking, and analytics together in one place, so there’s no need to juggle multiple tools. Smooth attendee experience: The interface feels intuitive, with straightforward access to sessions, chat, and breakout rooms. Reliable streaming quality: Video comes through in HD, and connections stay stable even with large audiences. Powerful engagement tools: Polls, Q&A, chat, and virtual booths help keep participants active, involved, and connected. Organizer control: Real‑time moderation, customizable branding, and detailed analytics give organizers strong control and make event management feel effortless. Integration with RingCentral ecosystem: It syncs with RingCentral Video and Messaging, which helps keep communication seamless before and after events.
RP
Renjit P.
Senior Project Manager
07/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Reliable, High-Quality Communication for Seamless Collaboration

One of the greatest win that I have experienced while suing RingCentral Contact Center is the reliable communication infrastructure. It makes it easier to track project progress and collaborate with colleagues effectively. The video, SMS and audio calls are clear and the quality is excellent.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG