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RingCentral

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3,168 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

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Profile Name
Star Rating
2080
744
180
67
98
Abhishek S.
AS
Abhishek S.
Building Brands | $100M+ ARR | eCommerce & SaaS Growth | AI-Powered Marketing | Performance, CRO, SEO, Retention
07/26/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

One platform that keeps our team's communication organised

What stands out to me is how naturally everything fits into a normal workday. I spend most of my day taking customer calls, messaging teammates, and jumping into quick meetings, so having all of that in one place makes a bigger difference than I expected. The interface is clean enough that I rarely have to think about where something is, call quality has been consistently reliable, and features like voicemail transcription and AI-generated call notes save me from going back through recordings just to remember the important details. It feels less like learning a new platform and more like replacing a handful of separate tools with one that actually works well.
MK
Marta K.
07/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

One platform that finally replaced several communication tools

The biggest advantage has been reducing the number of applications we use throughout the day. Calls, team messaging, voicemail, and video meetings are all in one place, so switching between tools is no longer part of the workflow.
Abhi P.
AP
Abhi P.
AI Powered SEO & Meta Ads Expert
07/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Imrpve customer experience management with RingCX

I use RingCX to manage customer interactions across voice and digital channels, helping us respond faster and deliver a more consistent customer experience. It gives our team better visibility into customer conversations and agent performance. I like its AI-powered agent assistance, omnichannel support, and easy CRM integrations. The AI assistance helps our team handle customer queries more efficiently, while the omnichannel support keeps all the conversations in one place. The CRM integration automatically brings customer information into one workspace, reducing manual effort and helping our team provide faster, more personalized support. I was impressed by the intuitive interface, strong AI-powered features, built-in omnichannel support, and smooth CRM integrations that fit our team workflow. Plus, the initial setup was very easy with a smooth onboarding process and easy configuration.

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HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG