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RingCentral

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3,168 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

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Profile Name
Star Rating
2081
747
180
67
98
Verified User in Internet
UI
Verified User in Internet
07/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reliable, Feature-Rich Unified Communications with Great Call Quality

It provides a reliable, feature-rich unified communications platform that brings voice, video, messaging, and team collaboration together in one place. Call quality is consistently good, the interface feels intuitive, and the integrations with CRM and productivity tools help streamline work and coordination across teams.
Aashu  J.
AJ
Aashu J.
Btech Cse 1st year | School Prefect | Student Journalist | Team Lead - Science Exhibition Delegation | Founder Of The Himalayan Quill | Delegate at Young Entrepreneurs' Conference | Delegate in Uttaranchal Univ hackathon
07/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RingEX Became My Main Calling App for Group Work

I mostly use RingEX when I need to stay in touch with classmates during project work. I regularly use the team messaging feature to share quick updates instead of switching between different apps. When we need to discuss something in detail, I start a video meeting, and it has been enough for our small group discussions. I also use the mobile and desktop sync, so I can continue conversations even after leaving campus. The call history is another feature I check often because I sometimes need to remember who I spoke with or return a missed call. These are the features I end up using almost every week.
Aashu  J.
AJ
Aashu J.
Btech Cse 1st year | School Prefect | Student Journalist | Team Lead - Science Exhibition Delegation | Founder Of The Himalayan Quill | Delegate at Young Entrepreneurs' Conference | Delegate in Uttaranchal Univ hackathon
07/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RingCentral Contact Center Changed How I Pick Up Conversations Instead of Restarting Them

I started using RingCentral Contact Center while exploring how customer support systems work as part of my learning. I usually open the agent dashboard first because it keeps my calls and customer information in one view without feeling confusing. I also spent time using the call history to look back at previous conversations and understand how different situations were handled. The call routing feature was interesting because I could see how incoming calls are directed to the right person instead of randomly connecting to anyone. Another feature I use often is the real-time status indicator, which makes it clear whether an agent is available, busy, or offline. After using it for a while, moving between these features started to feel more natural.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG