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RingCentral

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3,159 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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2074
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98

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2074
741
179
67
98
Verified User in Mental Health Care
AM
Verified User in Mental Health Care
07/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-Friendly, Customizable, and Backed by Extremely Helpful Support

It is very user friendly and offers customization for our team. I have utilized the customer service team on multiplications and they have been extremely helpful as well. The price is right for our team and the performance is perfect.
Verified User in Insurance
AI
Verified User in Insurance
07/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Does the job but Salesforce integration needs work

The Salesforce integration is helpful when it's working- it auto logs calls and notes to the contacts/accounts
Verified User in Medical Practice
UM
Verified User in Medical Practice
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Slow, Unreliable Texting and No Real Human Support

I have been using Ring Central in our small medical practice and it has been very problematic. Slow to respond, repeatedly does not show text messages sent or received and it frequently refuses to send text messages. I have gone to "Help?" and all you get is a chat bot that runs in circles. No other help has been offered, no Ring Central person has reached out to enquire about the slow downs and system failures.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG