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RingCentral

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3,157 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2073
740
179
67
98
Verified User in Medical Practice
UM
Verified User in Medical Practice
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Slow, Unreliable Texting and No Real Human Support

I have been using Ring Central in our small medical practice and it has been very problematic. Slow to respond, repeatedly does not show text messages sent or received and it frequently refuses to send text messages. I have gone to "Help?" and all you get is a chat bot that runs in circles. No other help has been offered, no Ring Central person has reached out to enquire about the slow downs and system failures.
MP
Maya P.
07/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

A flexible communication platform for modern business teams

The biggest advantage for us is having calling, messaging, and collaboration tools connected in one place. It reduces the need to manage separate communication apps and makes it easier for teams to stay reachable whether they are in the office or working remotely.
Swati M.
SM
Swati M.
IT Manager | Enterprise IT Operations | Cloud Infrastructure | Cybersecurity | Digital Transformation | Technology Leadership
07/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Dependable phone and video platform with minimal upkeep"

Biggest win for me? I don’t have to think about which app to open anymore. Everything is just… there—calls, messages, video—all connected.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG