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RingCentral

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3,364 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2186
828
185
67
98
Abby A.
AA
Abby A.
09/21/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helpful After-Hours Call Handling with Customizable Voice and Messaging

I like the idea around it. It’s been helpful in taking phone calls during our off hours, which is when we primarily use it. I like how we can also customize their voice and name and what they say
AS
Amy S.
09/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

AI-Enhanced Call Center Management

I like RingCX because it's a complete call center app with an AI agent assist. The AI agent is especially helpful during live calls, suggesting responses and showing checklist and workflow prompts, which really helps when handling tasks we don't tackle every day. It makes our turnaround time faster and helps deliver more quality work by turning repetitive tasks into something we handle more efficiently.
Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
09/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Hosting Usability Webinars + Customer Reviews with RingCentral Events Help Run UX Research 💯✅

I incorporated RingCentral Events in 2024 as an IT Support Team. I like how it allows me as a UX Designer to create personalized event pages that makes it easy for participants to access and register for virtual, hybrid and on-person events seamlessly.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG