RingCentral

Show rating breakdown
3,532 reviews
  • 9 profiles
  • 55 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
Profile Filters

All Products & Services

Product Avatar Image
RingEX

1,553 reviews

AI-powered communications that redefines customer engagement for modern teams.

Product Avatar Image
RingCentral Events

1,022 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

Product Avatar Image
RingCentral Video

505 reviews

Modern messaging for modern teams

Product Avatar Image
RingCentral Contact Center

255 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

Product Avatar Image
RingCX

143 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

Product Avatar Image
RingCentral AI Receptionist (AIR)

54 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

Product Avatar Image
RingCentral Engage Digital

0 reviews

Product Avatar Image
RingCentral Engage Voice

0 reviews

Product Avatar Image
RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

Profile Name

Star Rating

2280
900
186
67
99

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2280
900
186
67
99
JA
Jericho A.
Assistant DirectorSmall-Business (50 or fewer emp.)
11/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Detailed Analytics Dashboards and Seamless Virtual Event Access

The detailed analytics dashboards provide vital information and greatly facilitate the management of virtual networks. They include numerous interactive functions and incorporate innovative technologies. The platform also simplifies access to virtual events, and the tool makes it easy to implement changes when needed.
Sourav B.
SB
Sourav B.
Software EngineerMid-Market (51-1000 emp.)
11/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Clean UI and powerful event tools, but pricing and integrations could be improved

I love the clean UI/UX and the way RingCentral Events handles virtual event registration, event management, and live events. It works great for presenters, and there are useful integrations you can use to connect with existing workflows. The analytics help you assess engagement, and the AI features can reduce some of the manual effort. The support experience is also valuable when something goes wrong.
Verified User
U
DevOps Engineer
Enterprise (> 1000 emp.)
4.5/5

RingCentral EX effectively consolidates team communications, enabling seamless integration of calls, chats, and collaboration. This is particularly beneficial for technical discussions, as it provides a single channel for updates and a history of past decisions.

View Full Review
Summarized using AI

About

Contact

HQ Location:
Belmont, CA

Social

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG