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RingCentral

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3,162 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2074
743
180
67
98
Harvey M.
HM
Harvey M.
Design Specialist at Fiverr
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Professional Call Flows That Elevate the Client Experience

I’ve been using RingCentral for a little over a year now, and I genuinely appreciate how refined and professional the voice prompts and call flow design feel. Everything comes across as polished rather than robotic, which aligns well with our focus on the client experience.
Ronnie V.
RV
Ronnie V.
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined and Feature-Rich, with a Bit of a Learning Curve

Many features and how the app is streamilned.
Deepak C.
DC
Deepak C.
Mechanical Design Engineer at Andritz hydro
07/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Enhances Call Quality Management, But Storage Costs Add Up

I use RingCentral Contact Center for recording calls to improve service quality, maintain compliance, and support employee development, which I find really valuable. I appreciate that it helps businesses review conversations to ensure agents follow company policies, provide accurate information, and deliver consistent customer service. I also like that managers can review calls to identify whether agents are adhering to company standards and provide targeted coaching, solving many problems with inconsistent customer service. Additionally, the initial setup was quite easy for me.

About

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HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG