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RingCentral

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3,162 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2075
743
180
67
98
Tina S.
TS
Tina S.
Web Designing at Arena Solutions
07/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

A Reliable Platform for Omnichannel Customer Support

I use RingCX to manage customer interactions across multiple channels and handle support requests efficiently, delivering faster and more consistent customer experiences. I find the omnichannel support incredibly helpful as it allows me to manage customer conversations from different channels in one place, eliminating the need to switch tools. The easy-to-use interface makes it simple to track interactions and respond quickly, improving response times and maintaining a better customer experience. I also appreciate how the analytics provide useful insights to improve service quality. Additionally, the initial setup was easy to follow, which made getting started with RingCX a breeze.
Harvey M.
HM
Harvey M.
Design Specialist at Fiverr
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Professional Call Flows That Elevate the Client Experience

I’ve been using RingCentral for a little over a year now, and I genuinely appreciate how refined and professional the voice prompts and call flow design feel. Everything comes across as polished rather than robotic, which aligns well with our focus on the client experience.
Ronnie V.
RV
Ronnie V.
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined and Feature-Rich, with a Bit of a Learning Curve

Many features and how the app is streamilned.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG