Product Avatar Image

RingCentral

Show rating breakdown
3,163 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
Profile Filters

All Products & Services

Profile Name

Star Rating

2078
743
180
67
98

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2078
743
180
67
98
RP
Renjit P.
Senior Project Manager
07/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Reliable, High-Quality Communication for Seamless Collaboration

One of the greatest win that I have experienced while suing RingCentral Contact Center is the reliable communication infrastructure. It makes it easier to track project progress and collaborate with colleagues effectively. The video, SMS and audio calls are clear and the quality is excellent.
CB
Cole B.
07/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

RingCX Streamlines Call Routing and Supervision with Clear Analytics

I appreciate how RingCX keeps customer interactions organized and easy to manage. The live queue visibility and routing options help us distribute calls more efficiently, while the supervisor tools make it simple to monitor performance without disrupting agents. The interface is clean, onboarding new team members is straightforward, and the analytics provide useful insights for improving service levels over time.
GH
Gerald H.
Sales Director
07/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

RingEX Streamlines Customer Communications with AI Call Summaries and Analytics

RingEX is the central management point for all communications between our customers and sales department. Customers can easily reach sales agents via calls or SMS when requesting inquiries. The AI-Generated call summaries provides clear and brief account of customer conversation which provides clear roadmap for follow-up. With RingEX we have managed to serve more customers and collect efficient analytics from clients.

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG