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RingCentral

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3,173 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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2081
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2081
747
180
67
98
MK
Marta K.
07/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

One platform that finally replaced several communication tools

The biggest advantage has been reducing the number of applications we use throughout the day. Calls, team messaging, voicemail, and video meetings are all in one place, so switching between tools is no longer part of the workflow.
Abhi P.
AP
Abhi P.
AI Powered SEO & Meta Ads Expert
07/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Imrpve customer experience management with RingCX

I use RingCX to manage customer interactions across voice and digital channels, helping us respond faster and deliver a more consistent customer experience. It gives our team better visibility into customer conversations and agent performance. I like its AI-powered agent assistance, omnichannel support, and easy CRM integrations. The AI assistance helps our team handle customer queries more efficiently, while the omnichannel support keeps all the conversations in one place. The CRM integration automatically brings customer information into one workspace, reducing manual effort and helping our team provide faster, more personalized support. I was impressed by the intuitive interface, strong AI-powered features, built-in omnichannel support, and smooth CRM integrations that fit our team workflow. Plus, the initial setup was very easy with a smooth onboarding process and easy configuration.
Alex B.
AB
Alex B.
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent Support, but Not Yet Sleek or User-Friendly

Customer service and tech support is very good!

About

Contact

HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG